Dunkin'
13300 Cortez Blvd, Spring Hill
(352) 277-0773
Recent Reviews
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This location is always clean, and the employees are always friendly and willing to help. A few of these other reviews are for a different location.
Atmosphere: 5
Food: 5
Service: 5
Went to this location for national coffee day. I asked the girl over the income how it worked she said it was sort of like buy one get one so I ordered two coffee’s. When I got the the window they took my card and didn’t tell me anything about how to proceed. I paid and then realized they charged me for two coffees. I then told them I wanted to cancel my order. It felt like a bait and switch situation I didn’t know they needed to scan the barcode for my dunkin account to take advantage of the free coffee for national coffee day. If they had told me that upfront I would have downloaded the app and logged in before ordering the coffee but they were no help. The manager cancelled my order and held onto my card he then said let me scan the barcode. He was rude and unapologetic. I told him I was going to write a bad review and seems to not care but also said well I gave you a refund. I don’t recommend going back to this location.
Service: 1
This Dunkin is a joke. They don’t honor specials on the app and they will not honor discounts on the app And the worker who gave my my food had a bad attitude when I asked, i’m sorry that doing your job makes you miserable and arrogant to the customers.
Atmosphere: 1
Food: 1
Service: 1
This location has been awesome since the remodel!!! Anita is great through the drive-thru she double checked got my coffee just right and the ice cream which was awesome because it's my daughter's birthday thank you
Atmosphere: 5
Food: 5
Service: 5
I went in a got a cold brew and chicken croissant. Everyone in there are wonderful people and always smiling. The only complaint I have is that the chicken patty was only one third of the sandwich.
Atmosphere: 4
Food: 2
Service: 5
Wobbly tables, spilled coffee cause of the wobble. The food is alright, and the area could be a little cleaner. The workers were
Atmosphere: 3
Food: 3
Service: 4
Really can't make a frozen drink. Had to order twice and still wrong
Atmosphere: 1
Food: 1
Service: 1
Brianna and Eddie are super friendly and freaking FAST ! Great kid y’all !!!!!
Atmosphere: 5
Food: 5
Service: 5
They always help me on the app if my order is not right! Very kind workers.
Kid-friendliness: Very kind friendly
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Donuts
Chocolate on chocolate donuts! YAAAASSSSSSSSS!!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great fresh donuts
Atmosphere: 5
Food: 5
Service: 5
I am absolutely in love with the new dragon fruit refresher. It is definitely a refreshing drink to have in the summer heat. I am always able to get through the line quickly on the off hours.
Atmosphere: 1
Food: 1
Service: 1
NEVER do anything to improve store, no lights on after fark so u don't know if they are open, can't keep help, mean to employees! And I am a DD LOVER! I try to avoid this store. I understand the own several others! UGH!
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: Bagels
Really can't make a frozen drink. Had to order twice and still
Atmosphere: 1
Food: 1
Service: 1
I wouldn’t suggest ordering food from here (on second thought maybe skip this location). I came close to taking my son to the ER in the middle of the night. He had been throwing up since about a half hour after eating a donut from here (he had toast earlier in the morning then nothing but tea and water since the donut around 3pm). He couldn’t even keep water down and it might be helpful to know he never gets sick. He wasn’t with me at the store so it’s not like he was prancing around Walmart dragging the donut across the floor. If I had to guess someone there didn’t wash their hands ?
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