Dunkin'
13300 Cortez Blvd, Spring Hill
(352) 277-0773
Recent Reviews
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The main guy that works here with a large Beard should not work here, guy has the nastiest attitude with the staff they work like they scared of him and does all this in front of customers plus he is also very nasty with his attitude with customers, he has been a bunch of times with me, Not acceptable if he is the owner or manager running this place.
I don't recommend this place to anybody.
Atmosphere: 2
Food: 2
Service: 1
Burnt badly, went to trash. Will start going to another location because this isn’t the first time at this place. My food and drinks are always poorly made.
Food: 1
Manager, Eddie, was extremely rude to serveral customers. Used foul language, used racial slurs and was so unpleasant I left without purchasing anything. I'll never go back there again.
Atmosphere: 1
Service: 1
love Dunkin ❤️ @
Atmosphere: 5
Food: 5
Service: 5
Asked for a cup of water and it was told they don’t do that anymore and was told it was gonna be a up charge
Atmosphere: 1
Food: 1
Service: 1
Josh was amazing with helping me buy a bottle of syrup. Now when I can’t make it to Dunkin, I can make a coffee with my absolute favorite syrup (brown sugar) at home!
Atmosphere: 5
Food: 5
Service: 5
Great service and formal, friendly interaction. Good coffee, they made my Dunkalatte perfectly. My bagel was cold and a bit too much cream cheese but better than not enough! One of the cleanest Dunkin’s I’ve stepped foot in. Good job 👏
Atmosphere: 5
Food: 4
Service: 5
This location is always clean, and the employees are always friendly and willing to help. A few of these other reviews are for a different location.
Atmosphere: 5
Food: 5
Service: 5
Went to this location for national coffee day. I asked the girl over the income how it worked she said it was sort of like buy one get one so I ordered two coffee’s. When I got the the window they took my card and didn’t tell me anything about how to proceed. I paid and then realized they charged me for two coffees. I then told them I wanted to cancel my order. It felt like a bait and switch situation I didn’t know they needed to scan the barcode for my dunkin account to take advantage of the free coffee for national coffee day. If they had told me that upfront I would have downloaded the app and logged in before ordering the coffee but they were no help. The manager cancelled my order and held onto my card he then said let me scan the barcode. He was rude and unapologetic. I told him I was going to write a bad review and seems to not care but also said well I gave you a refund. I don’t recommend going back to this location.
Service: 1
This Dunkin is a joke. They don’t honor specials on the app and they will not honor discounts on the app And the worker who gave my my food had a bad attitude when I asked, i’m sorry that doing your job makes you miserable and arrogant to the customers.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This location has been awesome since the remodel!!! Anita is great through the drive-thru she double checked got my coffee just right and the ice cream which was awesome because it's my daughter's birthday thank you
Atmosphere: 5
Food: 5
Service: 5
I went in a got a cold brew and chicken croissant. Everyone in there are wonderful people and always smiling. The only complaint I have is that the chicken patty was only one third of the sandwich.
Atmosphere: 4
Food: 2
Service: 5
Wobbly tables, spilled coffee cause of the wobble. The food is alright, and the area could be a little cleaner. The workers were
Atmosphere: 3
Food: 3
Service: 4
Really can't make a frozen drink. Had to order twice and still wrong
Atmosphere: 1
Food: 1
Service: 1
Brianna and Eddie are super friendly and freaking FAST ! Great kid y’all !!!!!
Atmosphere: 5
Food: 5
Service: 5
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