Dunkin'
4471 Commercial Way, Spring Hill
(352) 597-9010
Recent Reviews
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Don't get decaf here! Tastes like flavored water. Things have changed with the decaf in last few months. Not good. Very sad for change. Am long time patron, but no longer.
Food: 1
Always a good quick stop for a sugar fix 🤪
Atmosphere: 4
Food: 4
Service: 4
The girls working the window on 01/15/2026 11:15am are not only incompetent but rude disrespectful and unprofessional. I requested an extra toasted cinnamon bagel and was met with an extremely distasteful response. Life is already hard enough, ordering breakfast really shouldn’t be lols. After receiving attitude they then proceeded to give me a plain bagel which we only found out after we left the location. Upon the 3rd time dealing with these unpleasant people we were given the right order but left with a disappointing experience. Will pray for the girls behind the counter as mean girl energy just makes them look plain old ugly!
Atmosphere: 1
Food: 1
Service: 1
To me most of the time the coffee is bitter
Atmosphere: 3
Food: 3
Service: 2
Made the same mobile order for the four days I stayed in the area, and it was good every time. Staff is friendly, drive thru was very fast at 6 in the morning.
Atmosphere: 5
Food: 5
Service: 5
Great Dunkin, order is always correct and tastes good.. staff is always nice and location is always clean
Atmosphere: 5
Food: 4
Service: 5
Super slow, don’t bother during any rush times you’ll be waiting 30+ minutes. I’ve been asked twice to pull forward at the window because my food wasn’t ready and they completely forgot about me. The folks working are nice but they need either better management or more workers. With prices going up might as well just go to Starbucks next door it’s much faster.
Very pleasant most of the time! Very friendly and greeted with a genuine smile almost every time. Most staff are very kind and sweet here. Only had a small handful of run ins where the workers had an attitude when I asked them to fix a drink they messed up. About 1/4 of the time they forget my cold foam but they normally more than willing and happy to throw it on really quick even when I’m at drive thru. Everyone makes mistakes and forgets things when they’re busy 🩵 Seems like they got a good team that works together, even during rush hour. Thanks for a wonderful experience! Keep up the great work. Parking lot is a bit rough for rush hour but doable
Atmosphere: 4
Food: 4
Service: 4
Drive thru cashier friendly. But doughnuts not fresh
Atmosphere: 4
Food: 3
Service: 5
Waited 45mins to take my order
Restaurantji Recommends
The drive thru seems to take preference. Often there are 5 to 6 employees but never seem to get to the counter registers. There should be 1 person just making coffee orders. However, that would mean they would have to hire another person. It's all about money
Atmosphere: 5
Food: 5
Service: 3
Always get my coffee 😋☕
Atmosphere: 5
Food: 5
Service: 5
Great coffee and service
Service: 5
Ashley is as friendly and hard working as they come. Everyone is friendly and excellent Lattes
Atmosphere: 5
Food: 5
Service: 5
This is the worst managed Dunkin I’ve ever been to. The staff is so bad it takes 15+ minutes to receive any order. The employees simply do not care. I have gone here for a few months out of convenience but I simply cannot go back. The service is that bad.
Atmosphere: 1
Food: 1
Service: 1
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