Always pleasant. Took a long time to order this time.
Atmosphere: 4
Food: 5
Service: 3
Tianna Hinnerschietz
I asked for two donuts no sprinkles and they had sprinkles however I also asked for a cup of water no ice and was informed they only do ice water with ice. You can’t just poor some water in a cup ? I said just hand me a cup then I’ll grab my own ssink water. Never had such stupid service. AND I work at Dunkin. It’s literal sink water?
Atmosphere: 1
Food: 1
Service: 1
Floyd Vickery
Take my dog ever weekend with me to dunkin drive through so she can get a pup cup, this dunkin charges for a pup cup..... a shot glass of ready whip....
Kristen Varcak
Ordered a sweet tea with no ice and they said they can't do that at this location.
Dimas Laureano
Great donuts
Atmosphere: 5
Food: 5
Service: 5
Stephen Eggert
Dinning area ,had the same folks sitting in there each day for hours as seen multiple days for mounths onhand late afternoon s into eveings.. possibly homeless.. computers on tables ..and there Dominions pizza at tables..at a Dunkin donuts store???? Over stay there time ??seems strange... uncomfortable,Place to enjoy a donut..inside..needs a good cleaning..in the lobby seating srea..
Harleigh Thomas
My drink tastes disgusting and i was given whipped cream instead of cold foam. The worker was not very nice either.
Atmosphere: 1
Food: 1
Service: 1
Richard Brobisky
- Received regular coffee instead of decaf, causing health issues for my mom. - **Hard, rock-like bagels** - not freshly baked or prepared. * **Lack of Pride:** + Employees seem unconcerned with following instructions or maintaining store cleanliness. While there are a few friendly staff members, overall service and store conditions are subpar. **Exterminator and cleaning services are urgently needed.** Hello, it’s me again. I just wanna add to my review. I just wanna say that I guess just Dunkin’ Donuts or the managers do not care about the customers. They don’t have any pride and customer service is terrible. You have to repeat yourself four times because they keep on making the wrong stuff and it’s like you tell them something 10 seconds later they forget what you said it’s crazy and then I go to the restroom. It stinks. It’s really dirty the toilet disgusting gotta pee all over the side of it And the floor looks like it never been mopped or swept it’s totally disgusting and then one day I went now to use the bathroom. They had no toilet paper I was like are you freaking kidding? Me and all of the tables are dirty they have all of these employees but the windows are nasty. The door when you walk into the place is filthy disgusting Ashtray, and garbage outside is gross. When you’re sitting at the table outside that’s all you could smell Is cigarette butts, the ground is really gross. It needs to be pressure washed and one more thing when you sit down eating your bagel. The last thing you want to see is a roach running across your seat so I really appreciate somebody to get back to me so just can get rectified because it’s definitely a health concern because if the front lobby looks like this, I could just imagine what the back looks like. I mean, I could see what the back looks like just by looking when you walk in at 4 o’clock there’s nobody at the counter everybody’s in there’s only like two people in there in back playing aroundMeanwhile, the trash is overflowing. It stinks like garbage in that Dunkin’ Donuts. It doesn’t even smell nice it look nice but unfortunately that’s the only Dunkin’ Donuts close to me so I really appreciate it if you guys had some pride When you’re making people’s food and listen to what people are asking you for instead of giving me cold bagels and cold bagel bites here when I say I want coffee and I’ll give you a specific flavor and you give it to me with just cream. it’s like you weren’t listening to the instructions. And not paying attention or just don’t give a damn seeing that I’m paying for it. Can I get what I want what I’m asking for and when I order food, can I get it hot or is that too much to ask? I guess management or corporate doesn’t care but if that’s the case, I will contact the health department
Atmosphere: 1
Food: 1
Service: 1
Mark Fang
Kind ladies this morning
Atmosphere: 5
Food: 3
Service: 5
Addison Charlie
This goes for all dunkin donuts when i say the donuts prettymuch suck... one location a female made the donuts everymorning and they all were edible at little rd and us hwy 19. The female moved last year and now the fonuts have gone to shit. French crullers are absolutely terrible. Its a shame that either noone can follow the protcols or can make donuts like this one particular female . Dunkin donuts lost the best donit maker and its a shame that she has moved. Her donuts were light and fuffy. The donuts had the right amount of frosting and they were mouth watering gotta have everyday donuts. Ive came to realize that im safe with boston creme donuts. I always get great 5 star service when im at dunkin donuts. Its always clean and thdy are fast at taking care of drive thru lines or inside store waiting lines. I love my frozen coffees. But i would love to taste that french cruller again. The one that is advertise on tv or when a person is introduce to the donuts for the first time. I usually visit the hudson store or springhill store near burger king on 19 both locations are awesome on ţhe service and speed. Wish they would have the same love for the donuts like the one female did and they would defiently be 10 star store. For now i will stick with boston creme and frozen coffee and will just deal with my two choice and be content.
Great Coffee great breakfast sandwich great service A++++
Atmosphere: 5
Food: 5
Service: 5
MARK MURPHY
If you're in a rush, it's quicker just to go to the next dunkin', donuts up the road, whether there's one car or what or ten, just get comfortable, because you'll be waiting a while
Cassidi Sorter
absolutely horrendous please don’t waste your time or your money- especially if you’re pregnant. i asked them to do a decaf latte, got a regular latte and had to pay for an extra shot of regular espresso somehow which was almost $2 more? Asked for receipts and my latte didn’t even show decaf…. so i had to throw it out because im pregnant and can’t risk it.
They were awful to me, terrible customer service- didn’t offer a refund or a remake. My first time ever leaving a google review anywhere btw- I love dunkin but i will never be going again because of how genuinely bad this experience was.
Atmosphere: 1
Food: 1
Service: 1
R Mirzo DP
I asked for one cheese sandwich and she gave me 2 eggs cheese sandwich. I have no time to check and turn back.
Always pleasant. Took a long time to order this time.
Atmosphere: 4
Food: 5
Service: 3
I asked for two donuts no sprinkles and they had sprinkles however I also asked for a cup of water no ice and was informed they only do ice water with ice.
You can’t just poor some water in a cup ? I said just hand me a cup then I’ll grab my own ssink water. Never had such stupid service.
AND I work at Dunkin. It’s literal sink water?
Atmosphere: 1
Food: 1
Service: 1
Take my dog ever weekend with me to dunkin drive through so she can get a pup cup, this dunkin charges for a pup cup..... a shot glass of ready whip....
Ordered a sweet tea with no ice and they said they can't do that at this location.
Great donuts
Atmosphere: 5
Food: 5
Service: 5
Dinning area ,had the same folks sitting in there each day for hours as seen multiple days for mounths onhand late afternoon s into eveings.. possibly homeless.. computers on tables ..and there Dominions pizza at tables..at a Dunkin donuts store???? Over stay there time ??seems strange... uncomfortable,Place to enjoy a donut..inside..needs a good cleaning..in the lobby seating srea..
My drink tastes disgusting and i was given whipped cream instead of cold foam. The worker was not very nice either.
Atmosphere: 1
Food: 1
Service: 1
- Received regular coffee instead of decaf, causing health issues for my mom.
- **Hard, rock-like bagels** - not freshly baked or prepared.
* **Lack of Pride:**
+ Employees seem unconcerned with following instructions or maintaining store cleanliness.
While there are a few friendly staff members, overall service and store conditions are subpar. **Exterminator and cleaning services are urgently needed.** Hello, it’s me again. I just wanna add to my review. I just wanna say that I guess just Dunkin’ Donuts or the managers do not care about the customers. They don’t have any pride and customer service is terrible. You have to repeat yourself four times because they keep on making the wrong stuff and it’s like you tell them something 10 seconds later they forget what you said it’s crazy and then I go to the restroom. It stinks. It’s really dirty the toilet disgusting gotta pee all over the side of it And the floor looks like it never been mopped or swept it’s totally disgusting and then one day I went now to use the bathroom. They had no toilet paper I was like are you freaking kidding? Me and all of the tables are dirty they have all of these employees but the windows are nasty. The door when you walk into the place is filthy disgusting Ashtray, and garbage outside is gross. When you’re sitting at the table outside that’s all you could smell Is cigarette butts, the ground is really gross. It needs to be pressure washed and one more thing when you sit down eating your bagel. The last thing you want to see is a roach running across your seat so I really appreciate somebody to get back to me so just can get rectified because it’s definitely a health concern because if the front lobby looks like this, I could just imagine what the back looks like. I mean, I could see what the back looks like just by looking when you walk in at 4 o’clock there’s nobody at the counter everybody’s in there’s only like two people in there in back playing aroundMeanwhile, the trash is overflowing. It stinks like garbage in that Dunkin’ Donuts. It doesn’t even smell nice it look nice but unfortunately that’s the only Dunkin’ Donuts close to me so I really appreciate it if you guys had some pride When you’re making people’s food and listen to what people are asking you for instead of giving me cold bagels and cold bagel bites here when I say I want coffee and I’ll give you a specific flavor and you give it to me with just cream. it’s like you weren’t listening to the instructions. And not paying attention or just don’t give a damn seeing that I’m paying for it. Can I get what I want what I’m asking for and when I order food, can I get it hot or is that too much to ask? I guess management or corporate doesn’t care but if that’s the case, I will contact the health department
Atmosphere: 1
Food: 1
Service: 1
Kind ladies this morning
Atmosphere: 5
Food: 3
Service: 5
This goes for all dunkin donuts when i say the donuts prettymuch suck... one location a female made the donuts everymorning and they all were edible at little rd and us hwy 19. The female moved last year and now the fonuts have gone to shit. French crullers are absolutely terrible. Its a shame that either noone can follow the protcols or can make donuts like this one particular female . Dunkin donuts lost the best donit maker and its a shame that she has moved. Her donuts were light and fuffy. The donuts had the right amount of frosting and they were mouth watering gotta have everyday donuts. Ive came to realize that im safe with boston creme donuts. I always get great 5 star service when im at dunkin donuts. Its always clean and thdy are fast at taking care of drive thru lines or inside store waiting lines. I love my frozen coffees. But i would love to taste that french cruller again. The one that is advertise on tv or when a person is introduce to the donuts for the first time. I usually visit the hudson store or springhill store near burger king on 19 both locations are awesome on ţhe service and speed. Wish they would have the same love for the donuts like the one female did and they would defiently be 10 star store. For now i will stick with boston creme and frozen coffee and will just deal with my two choice and be content.
Atmosphere: 5
Food: 2
Service: 5
Restaurantji Recommends
Great coffee and customer service
Atmosphere: 5
Food: 5
Service: 5
Great Coffee great breakfast sandwich great service A++++
Atmosphere: 5
Food: 5
Service: 5
If you're in a rush, it's quicker just to go to the next dunkin', donuts up the road, whether there's one car or what or ten, just get comfortable, because you'll be waiting a while
absolutely horrendous please don’t waste your time or your money- especially if you’re pregnant. i asked them to do a decaf latte, got a regular latte and had to pay for an extra shot of regular espresso somehow which was almost $2 more? Asked for receipts and my latte didn’t even show decaf…. so i had to throw it out because im pregnant and can’t risk it.
They were awful to me, terrible customer service- didn’t offer a refund or a remake. My first time ever leaving a google review anywhere btw- I love dunkin but i will never be going again because of how genuinely bad this experience was.
Atmosphere: 1
Food: 1
Service: 1
I asked for one cheese sandwich and she gave me 2 eggs cheese sandwich. I have no time to check and turn back.
Atmosphere: 4
Food: 3
Service: 1
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