Dunkin'

Very slow …

The double drive-thru is a nightmare because they let mobile orders go ahead of regular drive-thru and it takes forever

Atmosphere: 3

Food: 5

Service: 1

Crazy staff, unpleasant.

Atmosphere: 1

Food: 1

Service: 1

This place doesn’t do refills so you have to pay full price even if you have your own cup. I’m doing this review for the customer service because it was horrible! I went through the drive thru and the girl the took my order was kind of rude she seemed like she was annoyed that I was asking questions. Then the guy that gave me my order bc he couldn’t hear me said “I don’t read lips I didn’t go to school for that” I will never go back to that DD’s ever again.

Service: 1

⭐ 1-Star Review
I’ve been coming to this Dunkin’ on and off for a few years. It’s never been the best location, but it was never bad enough to leave a negative review — and if you look at my history, I rarely leave 1-star reviews. But after the last two visits, I feel like it’s warranted.

Day 1:
We ordered the same three drinks we always get. My daughter asked for a sippy cup lid — didn’t get it. When we asked about it, we were met with attitude. None of our drinks came with straws, and when we asked for long straws (since we had large drinks), we were given short ones without much care.

They also messed up the order in front of us, and while dealing with that, my frozen drink sat melting on the counter. When I finally got it, it was no longer frozen. To make it worse, it had caramel on it (I asked for mocha only). My wife’s coffee had the sugar sitting at the bottom because it wasn’t stirred, and her lid wasn’t secured — it leaked on her.

Day 2:
Same issues. Wrong lid again, wrong straws, long wait, and more attitude. This time, they handed me a frozen latte with whipped cream and the drink dripping down the sides of the cup. When I pointed it out, the employee gave me a dirty look and barely wiped it off. It ended up leaking inside my car. I asked for napkins — didn’t get any. Thankfully, I had a few of my own. And again, sugar in the bottom of the coffee, unstirred.

I asked to speak to a manager and had to insist — they weren’t going to get him until I refused to move from the drive-thru window. When he came, he didn’t seem to care either.

After these two back-to-back bad experiences, I can confidently say this will be our last time visiting this Dunkin’.

Atmosphere: 1

Food: 3

Service: 1

If it ain't a dunking then forgetaboutit

Atmosphere: 5

Food: 5

Service: 5

Love this location so much. The staff is so friendly & the manager is always so helpful. We just moved to the area and this location has become my toddler & I’s morning routine for breakfast. Thankyou to the staff for always being so kind!

We ordered 2 sausage egg and cheese croissants and recieved some one else's order after waiting in the line that wrapped around the building!
The worst thing about that is, I dont even like what I recieved and I used my points to get one of my sandwiches. I now have bacon bagels which I hate and my points have been taken for no reason. There were three people stood by the window and between the three of them they couldn't get my order correct.
Customer service was poor. No hello, no service with a smile, barely got eye contact, just looked and sounded bored to death!
Money and time wasted.

Went to get a Milkshake at 9:30 pm and there was three employees and nobody wanted to help me ir my wife. When they finally pick the employee that was going to help us she said “Dang it” and ask us what did we wanted. When we went to the ice cream side she said we wont do shakes because we are about to close soon. So we decided to leave because we didn’t feel welcome or like they wanted to take our order.

Who ever made my frozen caramel today 5-30 did not blend it and I can't drink it through a straw. Really sucks because I'm working and can't go back. My straw stuck to my lip and it hurts really bad. It left a huge mark. I'm not happy 🤬

Check my exchange student here and she loved it she took pictures of the outside

I’ve been to hundreds of Dunkin’ Donuts and this the worse one Ive been too the French vanilla hot coffee does not taste like the flavor , it taste like water and black coffee they don’t know how to make it , horrible 🤮

I have had way to many misses here with coffee. I'm allergic to cinnamon and say no cinnamon yet they still put it on it. One time they just took the top whip cream off and tried giving it to me. Today I got the sugar cookie holiday latte it was supposed to be hot and it came iced, it has absolutely no flavor. It's filled to the brim with ice, and all I taste is milk. This is a sad excuse for a coffee. I am done coming to this location they don't listen and they don't make good coffee. I didn't go back because I had to go to work and didn't have time to wait.

What a waste of money.

Atmosphere: 3

Food: 1

Service: 1

My woman loves the

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnuts

Excellent service!!