It's so easy to order, the food coMes out quick, and those beef tallow fries are DELICIOUS! Juliana greeted us at the door, she was super helpful with everything, even took our trash when we finished eating! We love Steak n Shake!
Atmosphere: 5
Food: 5
Service: 5
Jewel Sapp
The food was fantastic. Julianna was a great hostess. The kiosk are simple to use and the service was quick. The ONLY reason that I took one star off atmosphere is no soap in the soap dispenser and bathrooms could be just a little cleaner, but they were NOT terrible. Great place!
Atmosphere: 4
Food: 5
Service: 5
Sabrina Richard
Ordered $116 worth of food on doordash to only get half of our order which ended up being cold with the fries and onion rings 1/4 full. Doordash was quick and helpful however we won't be eating at Steak n Shake again whether its dine in or take out. Severely disappointed in a chain that used to be amazing. Do better people!!!
Atmosphere: 1
Food: 1
Service: 1
Noah Bertram
Yummy food always love coming here
Atmosphere: 5
Food: 4
Service: 2
Katie Neiling
It started as a DoorDash pickup. Pulled into the drive through and promptly told that they will not let pick ups come through the drive through.
Entered the store. Food not ready, despite them saying it was. Waited around for quite a while.
Got a chance to look at the restaurant condition while I was inside. Floors and tables were visibly dirty and grimy. Crumbs and old food all over the counter where people can pick up their order.
They had a single person waiting on both the restaurant patrons and the people walking in for take out. The people eating in looked frustrated trying to catch this person's attention.
Despite the long wait, the food was neither hot nor fresh.
I will not be returning.
Atmosphere: 1
Food: 2
Service: 1
Darryl Dorn
Great experience and food was great as well!
Atmosphere: 5
Food: 5
Service: 5
jay papst
Last time I pik'tup my order I had ordered thru the App. When I got there, I expected 2C my order inthe pickup area but it wasn't. I wanted to tell some1 that I was there, tho, no1 but the burger guy(he was super bizy) was up front, so I decided to w8 a few. After 15 minutes some1 was available 2ask & they ask't what I ordered. It took an additional 10min 4it 2B redy, nearly 40minz when it should have B'n redy when I came in. When I got home, 10 minz L8r, I noticed the order was wrong & the shakes where melted. When I cald, they what'd me2 comeback in, which, unless I was still inthe area & in my car, I would'v. As it was, I was sit'comfortable @home alredy, which I told them and they hung up. So I fixed them myself, put fries in air fryer, shakes in freezer, & put more lettuce, tomato, mayo & mustard on them. Why have a pikup spot if when the order should be redy they don't Uzit? I normally wouldn't say so much but this happens 25% uvthe time. This time was the worst. As long as I Uz the drive thru 8/10X it's OK.
I'll be completely upfront. I am sick and tired of eating out in this modern world. Prices are insane, service skills are at an all time low, and the quality of food is laughable at best.
Then comes steak and shake. With combo meals that are still under 10$, service from people who acknowledge you and smile, and fresh, made to order food that looks golden brown and it's always cooked to perfection.
I refuse to spend money at a lot of places, however I will always stop at a steak in shake. Finally a company that acts like it wants my business.
Atmosphere: 5
Food: 5
Service: 5
RICHARD SIEBER
Great people who work here the man who was cooking & grilling asked me how I wanted the meal exactly cooked they actually care about making everything correct. 🙏🏻
Atmosphere: 4
Food: 4
Service: 4
Jimmy Wenger
Ben was great at the front door. I enjoy someone happy smiles and really willing to help I give this place five star super clean food was great.
Atmosphere: 5
Food: 5
Service: 5
Kathy Manolis
It was good. Had to clean my own table. But, food was good.
It's so easy to order, the food coMes out quick, and those beef tallow fries are DELICIOUS! Juliana greeted us at the door, she was super helpful with everything, even took our trash when we finished eating! We love Steak n Shake!
Atmosphere: 5
Food: 5
Service: 5
The food was fantastic. Julianna was a great hostess. The kiosk are simple to use and the service was quick. The ONLY reason that I took one star off atmosphere is no soap in the soap dispenser and bathrooms could be just a little cleaner, but they were NOT terrible. Great place!
Atmosphere: 4
Food: 5
Service: 5
Ordered $116 worth of food on doordash to only get half of our order which ended up being cold with the fries and onion rings 1/4 full. Doordash was quick and helpful however we won't be eating at Steak n Shake again whether its dine in or take out. Severely disappointed in a chain that used to be amazing. Do better people!!!
Atmosphere: 1
Food: 1
Service: 1
Yummy food always love coming here
Atmosphere: 5
Food: 4
Service: 2
It started as a DoorDash pickup. Pulled into the drive through and promptly told that they will not let pick ups come through the drive through.
Entered the store. Food not ready, despite them saying it was. Waited around for quite a while.
Got a chance to look at the restaurant condition while I was inside. Floors and tables were visibly dirty and grimy. Crumbs and old food all over the counter where people can pick up their order.
They had a single person waiting on both the restaurant patrons and the people walking in for take out. The people eating in looked frustrated trying to catch this person's attention.
Despite the long wait, the food was neither hot nor fresh.
I will not be returning.
Atmosphere: 1
Food: 2
Service: 1
Great experience and food was great as well!
Atmosphere: 5
Food: 5
Service: 5
Last time I pik'tup my order I had ordered thru the App.
When I got there, I expected 2C my order inthe pickup area but it wasn't. I wanted to tell some1 that I was there, tho, no1 but the burger guy(he was super bizy) was up front, so I decided to w8 a few. After 15 minutes some1 was available 2ask & they ask't what I ordered.
It took an additional 10min 4it 2B redy, nearly 40minz when it should have B'n redy when I came in.
When I got home, 10 minz L8r, I noticed the order was wrong & the shakes where melted.
When I cald, they what'd me2 comeback in, which, unless I was still inthe area & in my car, I would'v.
As it was, I was sit'comfortable @home alredy, which I told them and they hung up.
So I fixed them myself, put fries in air fryer, shakes in freezer, & put more lettuce, tomato, mayo & mustard on them.
Why have a pikup spot if when the order should be redy they don't Uzit?
I normally wouldn't say so much but this happens 25% uvthe time. This time was the worst.
As long as I Uz the drive thru 8/10X it's OK.
Atmosphere: 3
Food: 4
Service: 1
Great place!!! Always good every time we go !😋
Atmosphere: 5
Food: 5
Service: 5
Always good!!!
Atmosphere: 5
Food: 5
Service: 5
Great shakes! Always satisfying! LOVE the fries 🍟
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I'll be completely upfront. I am sick and tired of eating out in this modern world. Prices are insane, service skills are at an all time low, and the quality of food is laughable at best.
Then comes steak and shake. With combo meals that are still under 10$, service from people who acknowledge you and smile, and fresh, made to order food that looks golden brown and it's always cooked to perfection.
I refuse to spend money at a lot of places, however I will always stop at a steak in shake. Finally a company that acts like it wants my business.
Atmosphere: 5
Food: 5
Service: 5
Great people who work here the man who was cooking & grilling asked me how I wanted the meal exactly cooked they actually care about making everything correct. 🙏🏻
Atmosphere: 4
Food: 4
Service: 4
Ben was great at the front door. I enjoy someone happy smiles and really willing to help I give this place five star super clean food was great.
Atmosphere: 5
Food: 5
Service: 5
It was good. Had to clean my own table. But, food was good.
Atmosphere: 4
Food: 4
Service: 3
All the food was made Proper
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili, French Fries
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