My family of 16 recently visited this location and spent well over $100 on ice cream. I ordered a cookies and cream flavor with toppings, but unfortunately, it was spoiled. I brought this to the cashier's attention, and they offered to replace the cup, which I appreciated at first.
However, when I returned to the toppings bar with my new cup, I was told I couldn't get any more toppings. This was incredibly frustrating. It wasn’t as if multiple members of our group were asking for replacements—just one person out of a large party. We weren't asking for anything unreasonable, especially considering the spoiled product and the amount of money we spent.
The lack of flexibility and understanding from the staff left a bad taste in our mouths—no pun intended. We won’t be returning, and we hope management takes a closer look at how they handle situations like this in the future.
googal70
Went here for dessert. They have a nice selection of dairy free, low sugar, and regular yogurt flavors. They offer a variety of toppings.
Jodi King
The shop was cleans and well maintained and stocked!
Stacey M
The shop is clean and well stocked. Several flavors to choose from.
Dahye Jung
It's amazing. I took my family to me because they said it was their favorite place, but there were various flavors of ice cream, and I was able to add toppings to my taste. It was so delicious and the price was reasonable, so I was satisfied. If I can go there again before returning home, I would like to go there again
Paul C Cueroni
A lot of flavors yogurt wise. Fair prices.
Christine Dean
Delicious!
RONNY
We love this sweet frog location. They have many options for flavors and toppings. There is seating inside and outside. It was very clean. It's a little pricey 24 dollars for 3 kids.
Robert Stone
Great service, great product, and you pay based on how much you want instead of a flat charge, or watch for their no weigh day and you can load up as much as you want for a set cup price.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt Fruit & Candy
Toni White
I got both Dole whipsthey had. Watermelon and Pineapple. Yummyful.
My daughter loves sweet frog. Good ice cream. Fun little place. Great service and yummy flavors.
Atmosphere: 5
Food: 5
Service: 5
Rob
Our first visit to Sweet Frog will be our last. Three girls working, but zero service. There was no, "Hi, welcome to Sweet Frog, have you been here before?" No explanation of how anything works. My wife would have loved to have sampled some of the flavors prior to buying, but we didn't know she could do that until after we had reached the checkout. Where we then felt gypped by the price and continued to find the service lacking. Finally, the machine asked for a 15%, 20%, or 25% tip with no option to tithe a custom amount. Oh, and my wife didn't like the yogurt very much, either. Hard pass.
Adriane Lynn
Great place! Piper was super helpful and super sweet!
Atmosphere: 5
Food: 5
Service: 5
Jennifer Randolph
Lot of flavors to choose from! Plenty of toppings as well!
Atmosphere: 5
Food: 5
Service: 5
Joan Bromberek
My yogurt tasted like frozen ice water. Terrible 12dollars for a small cup yikes and then they have a button to push for a tip? Never again
My family of 16 recently visited this location and spent well over $100 on ice cream. I ordered a cookies and cream flavor with toppings, but unfortunately, it was spoiled. I brought this to the cashier's attention, and they offered to replace the cup, which I appreciated at first.
However, when I returned to the toppings bar with my new cup, I was told I couldn't get any more toppings. This was incredibly frustrating. It wasn’t as if multiple members of our group were asking for replacements—just one person out of a large party. We weren't asking for anything unreasonable, especially considering the spoiled product and the amount of money we spent.
The lack of flexibility and understanding from the staff left a bad taste in our mouths—no pun intended. We won’t be returning, and we hope management takes a closer look at how they handle situations like this in the future.
Went here for dessert. They have a nice selection of dairy free, low sugar, and regular yogurt flavors. They offer a variety of toppings.
The shop was cleans and well maintained and stocked!
The shop is clean and well stocked. Several flavors to choose from.
It's amazing. I took my family to me because they said it was their favorite place, but there were various flavors of ice cream, and I was able to add toppings to my taste. It was so delicious and the price was reasonable, so I was satisfied. If I can go there again before returning home, I would like to go there again
A lot of flavors yogurt wise. Fair prices.
Delicious!
We love this sweet frog location. They have many options for flavors and toppings. There is seating inside and outside. It was very clean. It's a little pricey 24 dollars for 3 kids.
Great service, great product, and you pay based on how much you want instead of a flat charge, or watch for their no weigh day and you can load up as much as you want for a set cup price.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt Fruit & Candy
I got both Dole whipsthey had. Watermelon and Pineapple. Yummyful.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My daughter loves sweet frog.
Good ice cream. Fun little place. Great service and yummy flavors.
Atmosphere: 5
Food: 5
Service: 5
Our first visit to Sweet Frog will be our last. Three girls working, but zero service. There was no, "Hi, welcome to Sweet Frog, have you been here before?" No explanation of how anything works. My wife would have loved to have sampled some of the flavors prior to buying, but we didn't know she could do that until after we had reached the checkout. Where we then felt gypped by the price and continued to find the service lacking. Finally, the machine asked for a 15%, 20%, or 25% tip with no option to tithe a custom amount. Oh, and my wife didn't like the yogurt very much, either. Hard pass.
Great place! Piper was super helpful and super sweet!
Atmosphere: 5
Food: 5
Service: 5
Lot of flavors to choose from! Plenty of toppings as well!
Atmosphere: 5
Food: 5
Service: 5
My yogurt tasted like frozen ice water. Terrible 12dollars for a small cup yikes and then they have a button to push for a tip? Never again
Food: 1
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