Wendy's

14339 Spring Hill Dr, Spring Hill
(352) 683-5412

Recent Reviews

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Crystal

Lines are always long no matter what time of day it is, but....the food is always fresh.

Atmosphere: 3

Food: 4

Service: 2

set tannoia

If I could give this zero stars, I would. Drive thru is horrendous during all hours of the day. Have only been about twice in the last two years and service was just as horrible as ever. My boyfriend had just gotten off of work and wanted a quick meal. We waited in the drive thru for 30 minutes, finally got his food just to receive the completely wrong order entirely. We called to ask if there was any way to get the correct food without waiting another 30-40 minutes in the drive thru line and they told us no- the dining room was closed. They wouldn't be able to do anything for us unless we came back through. So now that we just spent money on something completely useless, we tried to go back and get the correct items. To no surprise, they made us wait even longer than the first time for cold food and not even a refund or free fries or anything for their mistake that wasted over and hour of our lives. Never ever will go back to this Wendy's and they need to shut this place down permanently. Management and service are too far gone to ever redeem this place.

Atmosphere: 1

Food: 1

Service: 1

Brian Studer

Absolutely terrible service!! Only person standing in line inside and over 15 minutes to get one burger!! Terrible branch!!

Service: 1

Jeffrey ODell

Went through the drive through to get 2 meals. The fries were so cold we threw them away and the bottom of my Wendy’s single was so hard you could have used it for a puck at a Bolts game, so needless to say I had to throw it away.

Who don’t like paying for food that you have to throw away almost 50 percent in the garbage. I have not been to a fast food restaurant for about four months and this just solidified me not going for at least another 6 to 8 months.

When you go through a drive-through, I guess the first rule of thumb is to always check the food in the bag to see if it’s even warm before you drive off. I know it’s hard to sit there because other people are behind you but this is what you get when you don’t. Then when you turn it in and say this food is cold you have to sit there for another two or three minutes or longer, and everybody behind you gets upset.

So lesson learned when you go through don’t just get your food and drive off like I did and go home. I only live 2 miles away and the french fries should not have been so cold that we had to throw them in the garbage in less than four minutes.

If you were going to eat at this restaurant, I would suggest walking inside that way you can just hand the food back to him and tell me what it hot. I guess this is the price you pay whenever you go through a drive-through.

Food: 2

Service: 4

Elijah Miller

Placed a mobile order at this Wendy’s late at night and it was one of the worst drive-thru experiences I’ve ever had. After waiting 15 minutes in a long line, I told the worker at the speaker I had a mobile order. She told me three different times to skip the line and go straight to the window. When I did exactly that, they refused to serve me and forced me to go back through the line again, adding another 30 minutes.

By the time I finally got my food, it was cold and disappointing. The manager didn’t apologize or try to fix the issue—he just brushed it off by saying the employee’s English wasn’t good. Completely unprofessional.

I wasted 45 minutes for cold food and zero accountability. Never coming back to this location.

Atmosphere: 1

Food: 1

Service: 1

dave jones

Order was very incorrect they gave me four things of cold fries when i ordered two, gave me three drinks when i ordered one, no lettuce on the burger just a bunch of mayo. They really just played with my order and threw in whatever they felt like. I probably wouldnt of minded if it wasn’t all cold. My dasher waited close to an hour in the drive thru. I know it wasn’t the dashers fault because the nuggets I ordered werent cold, they were the only thing not cold.

Food: 1

Service: 1

Jordan Martsolf

Ordered the 4 for 4 late last night, and it was honestly a waste of money. The fries weren’t cooked enough. Half of them were limp and undercooked, like they didn’t even make it through the fryer. Same story with the nuggets, soggy, and just flat-out disappointing. It felt like they rushed the whole thing just to get it out the door.
I get that it’s fast food, but this was a new
low. Won’t be coming back for the 4 for 4, that’s for sure.

Atmosphere: 1

Food: 1

Service: 1

Anthony Criscuoli

Very slow for “fast food”

Coby Cullen

The slowest drive thru I have ever been in. Everytime I come here- whether it’s 1 car or 10 in the drive thru does not matter- it’s always the slowest service I’ve ever experienced.

Atmosphere: 1

Food: 2

Service: 1

Coree Rimby

Rarely do they get my order wrong or forget to put something in the bag. Food is usually a decent temperature. Nothing much else to say about this location. Its not the best but it's far better than the worst I've been to.

John Mason

AI ordering was terrible and we ordered the 8.00 two burger, fries and drink special . My fries were hot, but my friends were not. Drinks were good , but sandwiches were disappointing. Wendy’s would be better not to sell items like this . Should have ordered a single or double meal instead.

Atmosphere: 4

Food: 2

Service: 4

Dean Allen

We did the drive thru. It was fast. The staff was courteous. The food is what we expected.

Food: 5

Service: 5

Angel Gonzalez

I order $56 worth of food everything was correct expect my burger!! I ordered a spicy chicken sandwich why in the world this spicy chicken sandwich was old no mayo no lettuce no tomato it was so plain I was so mad I still eat it but damn can y’all at least check. Then I told my dasher to make sure my fries fresh and fail to do so. Smh

Atmosphere: 1

Food: 1

Service: 1

yvonne skrypski

The tables were dirty. Ordered on the self-ordering screen. Got an order some items were missing. Had to go back up for dipping sauce, fries were cold, and they had no lettuce for sandwiches due to a lettuce shortage??

Atmosphere: 2

Food: 3

Service: 1

Roberto Thomas

Really good and fast drive thru as always

Atmosphere: 5

Food: 5

Service: 5

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