McDonald's

1870 A1A S, St. Augustine
(904) 471-5174

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Recent Reviews

There comes a point when too much automation detracts from the service and customer experience. This little location falls into that category. Four out of four orders had to be corrected, had the person at the counter asked the second trip to the counter would not have been needed. No napkins in orders, wrong drinks, no straws were just a few issues.
You're losing the welcoming fun part of being on vacation in St Augustine.
I’m babe visited this restaurant on many occasions in the past. The reason for my review is due to the circumstances and what I witnessed.
First, we visited on a Sunday. From what I could see, there were 2 managers and 2 employees only working: I’m not sure if everyone called out or it was just a bad day. The time that it took to get the food was horrendous for all inside and in the drive thru.
But what customer service!!! The lady behind the counter rushing...
I was prank, calling and used a goofy voice and the dude. On the other end was so happy about it. It was so nice about it. And this is probably the best nicest McDonald's we've ever called, and you seemed like such a nice guy and he handled the print calls theand he handled the prank calls the best

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