I go to this dunkin daily, but I will tell you I absolutely avoid going when I know there are certain employees working. I can NOT believe that an employee can be an assistant manager but is constantly making orders wrong, and no accountability is ever taken instead she only dishes out attitude especially when asked to have something fixed. I have MORE complaints that I’ve kept to myself, but after this mornings visit with the crew they had working, i decided enough is enough! The prices of everything are going up, and if im paying for something I expect it to be what I ordered that is the job an employee at dunkin is paid to do. Yes, SOMETIMES Mistakes happen , and I’m an understanding person if it’s handled in the proper way..
Anna M
Morse place I ever been I went to the Baskin-Robbins side and they wouldn't even smile at me I asked for banana split and they said they ran out of bananas like really LOL when we came in to order they seem bothered I'll never go here again also my ice cream had a piece of hard part in it so awful
Atmosphere: 1
Food: 1
Service: 1
Lizzie Corrado
hair in our food. order unsweetened tea, got sweet.
Marie DeSear
Love me some ice coffee.
Ashley H
Rude people that work here
Atmosphere: 1
Food: 3
Service: 1
Jessica Christie
My coworker and I come here daily. We get the BEST service! Especially from Lisa! She's phenomenal!! She knows our orders & just how we like it!! Thanks!!!!
Atmosphere: 5
Food: 5
Service: 5
Angel Eklich
Asked for a croissant they gave us a bagel. Brought it back and they just took the sandwich and put it on a croissant. Added a piece of cheese and gave it back cold.
Food: 2
Service: 2
Super Sub
Save money and go to the one on 66th. This place charges $0.50 more for a cup of coffee. That adds up.
Myrna Peralta
Love the coffee donuts and ice cream people are very nice there Go there on a whim when I need to get in and out
Atmosphere: 5
Food: 5
Service: 5
Jessica Z
They are clearly understaffed but the employee did a great job holding it down while she was closing the store.
They keep forgetting to put bacon on my avocado toast
Atmosphere: 4
Food: 2
Service: 3
Sam
This the type of people yall got working for yall? Demitria bizell came in as a customer got her number she got upset and this is what was sent to me. Mind u SHES supposed to be a manager?🤣
Joey Sisto
They closed at 9 they make you clock out at 9 and then they make you do the clean up after you clock out they make you work off the clock there
Sierra Pettit
I got 2 frozen mocha at 6:30 they taste so horrible I call she says I can’t get a refund because her manager isn’t there so she tells me to come back and she’ll remake it… tell me why I come back and she only remakes 1 of the coffees ?!?! And is insisting she gives me a free donut or something how about if you can’t give someone a refund at LEAST remake both of the coffee's why only one ???
Atmosphere: 1
Food: 1
Service: 1
John Galvin
Horrible customer service. I worked here for a week, managers are all over the place. Too many egos trying to lead the company in different ways. The big tattood guy that I see people complaining about is the managers son so she fires other people so she doesn't have to fire her son. Drinks are rushed and dirty. Spoons are not cleaned in between the different coffees.
I go to this dunkin daily, but I will tell you I absolutely avoid going when I know there are certain employees working. I can NOT believe that an employee can be an assistant manager but is constantly making orders wrong, and no accountability is ever taken instead she only dishes out attitude especially when asked to have something fixed. I have MORE complaints that I’ve kept to myself, but after this mornings visit with the crew they had working, i decided enough is enough!
The prices of everything are going up, and if im paying for something I expect it to be what I ordered that is the job an employee at dunkin is paid to do. Yes, SOMETIMES Mistakes happen , and I’m an understanding person if it’s handled in the proper way..
Morse place I ever been I went to the Baskin-Robbins side and they wouldn't even smile at me I asked for banana split and they said they ran out of bananas like really LOL when we came in to order they seem bothered I'll never go here again also my ice cream had a piece of hard part in it so awful
Atmosphere: 1
Food: 1
Service: 1
hair in our food. order unsweetened tea, got sweet.
Love me some ice coffee.
Rude people that work here
Atmosphere: 1
Food: 3
Service: 1
My coworker and I come here daily. We get the BEST service! Especially from Lisa! She's phenomenal!! She knows our orders & just how we like it!! Thanks!!!!
Atmosphere: 5
Food: 5
Service: 5
Asked for a croissant they gave us a bagel. Brought it back and they just took the sandwich and put it on a croissant. Added a piece of cheese and gave it back cold.
Food: 2
Service: 2
Save money and go to the one on 66th. This place charges $0.50 more for a cup of coffee. That adds up.
Love the coffee donuts and ice cream people are very nice there Go there on a whim when I need to get in and out
Atmosphere: 5
Food: 5
Service: 5
They are clearly understaffed but the employee did a great job holding it down while she was closing the store.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Bagel, Avocado Toast, Muffins
Restaurantji Recommends
They keep forgetting to put bacon on my avocado toast
Atmosphere: 4
Food: 2
Service: 3
This the type of people yall got working for yall? Demitria bizell came in as a customer got her number she got upset and this is what was sent to me. Mind u SHES supposed to be a manager?🤣
They closed at 9 they make you clock out at 9 and then they make you do the clean up after you clock out they make you work off the clock there
I got 2 frozen mocha at 6:30 they taste so horrible I call she says I can’t get a refund because her manager isn’t there so she tells me to come back and she’ll remake it… tell me why I come back and she only remakes 1 of the coffees ?!?! And is insisting she gives me a free donut or something how about if you can’t give someone a refund at LEAST remake both of the coffee's why only one ???
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service. I worked here for a week, managers are all over the place. Too many egos trying to lead the company in different ways. The big tattood guy that I see people complaining about is the managers son so she fires other people so she doesn't have to fire her son. Drinks are rushed and dirty. Spoons are not cleaned in between the different coffees.
Atmosphere: 1
Food: 1
Service: 1
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