Paul Bakery Sawgrass

Great little cafe in the middle of massive Sawgrass. Consistent quality, friendly staff. Tons of space indoors to shelter from heat and rain. Try the cannele!

Parking: surface and garage parking

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Baguette, Bakery

I really love being here, I ended up visiting the Paul bakery in Portugal and ironically wanted to continue the relaxed cafe experience when I returned home and ended up finding this one 3 minutes from my house. I love getting my coffee and working here and being in this nice escape that reminds me of my lovely time in Portugal. Great staff and very quaint.

Atmosphere: 5

Food: 5

Service: 5

Delicious food to snack on in the middle of a day of shopping. Beautiful place

Atmosphere: 5

Food: 5

Service: 5

The service is terrible. I do not recommend them.

Atmosphere: 1

Service: 1

Not a great environment. Opened very late. Short staffed, bad customer service. Good delayed. Paul all over the world is famous for fresh quality food but not the case here.

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Fresh French Pastries, Bakery

Baristas in baaaaad mood, obviosly dont know nothing about service... You want to be mistreated, COME HERE!!!
They make mistakes and you are the one thats wrong.

THE WORST

Terrible experience at Paul in Sawgrass Mills. First, we asked the barista about the sweetness levels of the coffee, and she responded in a rude and dismissive manner, saying she didn't know, even though she works there. Second, we ordered vanilla milk for our 2-year-old and repeatedly asked for it to be warm, not hot. The milk ended up being boiling hot, causing our child to cry in pain. When we politely complained, the barista got offended instead of apologizing. Poor service and bad attitude.

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The food tasted stale

Atmosphere: 4

Food: 1

Service: 3

Bad service. 6 pm not hot coffe. Need more clean

Great place

Atmosphere: 5

Food: 5

Service: 5

Bad air conditioning and not well maintained. Food took too long to come.

Atmosphere: 1

Food: 4

Service: 1

HIGHLY CONSIDER switching out your incoherent employees. You are damaging the brand name and hindering others to recognize what this brand represents otherwise.

Total lack of respect to other customers - ran like a public elementary school.

Atmosphere: 1

Food: 2

Service: 1

I ordered avocado toast with salmon. The avocado was hard as a rock, not ripe. The tomato on the salad was rotten. The egg was so overdone, the white was burnt and the yolk was crumbly. The manager saw me bringing the food up and asked another employee to speak to me. The manager had to come back out to offer a refund and didn’t apologize or say anything to me.

Atmosphere: 1

Food: 1

Service: 1

Horrible customer service staff very rude
Store was a mess water all over the floor behind the counter,a slow cashier a long line formed, coffe came out and food 20 minutes later when we ask for our food the man at the register was rude and just ask us to move to the side, then we ask to the server but she didn’t said a single word we were ignore for both
Staff need a better training on customer service
Not coming back Miami Beach location is great but at Sawgrass Mall location horrible service, sad to pay $50 for two cappuccinos and food and be treat like this

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Smoked Salmon, Bakery, Prosciutto Sandwich, Crepè Mixtè

All employee are so rude,bad costumer service,manager is absent ,nobody management the store

Atmosphere: 1

Food: 5

Service: 1