Pollo Tropical
$ • Chicken, Fast Food, Latin American
Hours:
2675 N University Dr, Sunrise
(954) 741-5238
About Pollo Tropical
Customers' Favorites
Chicken Tropichop White Rice Beans and Cheese
Coconut Shrimp - With Rice & Beans
White Rice and Caribbean Soup
Tropichop lg with Pollo Bites
Tropichop for 10 People
Chicken Caesar Salad
Original Family Meal
Kids Tropichop Bowl
Grilled Chicken
Cuban Sandwich
Pollo Tropical Reviews
Ratings
Menu
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Hours
| Monday | 10:30AM - 12AM |
| Tuesday | 10:30AM - 12AM |
| Wednesday | 10:30AM - 12AM |
| Thursday | 10:30AM - 12AM |
| Friday | 10:30AM - 12AM |
| Saturday | 10:30AM - 12AM |
| Sunday | 10:30AM - 12AM |
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Pollo Tropical offers a more mature and responsible service with attention to detail in presenting and preparing orders. The staff, including employees like Kisha, provide good and fast service, being very helpful and courteous. The food is generally very good, making it a favorite "fast food" option. While service may vary by location, the university drive and Broward locations stand out for their cheerful staff. Recent reviews mention that the grilled chicken is a favorite, though the yellow rice is sometimes undercooked, and service speed could be improved. Customers appreciate that the food is consistently good, but some locations face issues like order mistakes, missing napkins, and disorganized kitchens. Despite these challenges, managers like Victor have been helpful in fixing mistakes and making the experience better. Overall, Pollo Tropical is known for its tasty meals, especially the grilled chicken, but the quality of service can vary depending on the location and staff.