Deshawn is great, always with a smile and treating the costumers
Atmosphere: 5
Food: 5
Service: 5
Del Dacks Haughton
Visited store to get an Angel food smoothie. Store was clean. Service was great. Emloyee gave great suggestions. Smoothie tasted great. On Friday pay an additional $1 to upsize.
Atmosphere: 5
Food: 5
Service: 5
James Morice
I put a "1" for Sean's service... Why? I buy their 32 oz. Smoothies here almost DAILY (I've spent over $250 in the past 30 days) and I asked for the remainder that was used from the blender that I'm entitled to (since I paid for this). Sean's response was "well we use that for samples" and she said I would need to pay for a cup. So, I went to my car, grabbed my sports bottle and politely resumed to asking for the remainder that I PAID for that was left over in the blender. After Sean poured it, she responded in a sarcastic tone "Happy holidays" and never appreciated me as being their customer or for my business. I'm NOT coming back
Atmosphere: 3
Food: 3
Service: 1
Danai Lewis
*****DO NOT GO TO THIS SMOOTHIE KING****I visited this store for an ailing loved one and encountered the worse customer service in existence.>They refused to honor a coupon that their store offered.>They refused me a refund.>They made me the wrong smoothie.>They refused to provide me with a manager's name.>They half-filled my cup!The staff was riddled 3 could-care-less flippant employees...so customer beware. All of them were behind the counter more engrossed in their gossip than store cleanliness and customer service. Their attitudes were REALLY bad, and they had no desire to make the situation right. This store should not be operating with no oversight, given the attitude of the people you've hired.This was without question the most horrible and degrading customer service I've ever experienced. It is appalling and horrendous for Smoothie King.
Atmosphere: 1
Food: 1
Service: 1
Margaret S.
I was just at this Smoothie king. I ordered a strawberry banana smoothie with pineapple and mango. The young man made it I got it and left. On my way back to work I taste the smoothie and it taste like pure ice water. I when back and told him the smoothie taste like ice water and I wanted a refund and he offered to remake it and I told him he made the first one and I just wanted a refund. He told me he didn't even remember me. This young me argued with me telling me he's not dealing with me because I'm being rude. They hire anybody without training them with customer service. I was waiting to hear I'm sorry you wasn't satisfy with your smoothie I'll gladly give you a refund just let me call my manager, but no he argued with me from beginning to end. Another worker came in and asked if I would aloud him to remake my smoothie and I said yes. He also told his coworker to be quit and he continue arguing telling me his parents raised him with respect and he's also RECORDING me. I hope management listen to the recording. I will NEVER EVER PURCHASE anything from this location. Unfortunately this is not a great location. TERRIBLE CUSTOMER SERVICE. PLEASE WHEN HIRING YOUNG PEOPLE TEACH THEM CUSTOMER SERVICE SKILLS THIS YOUNG MAN HAS NONE. Problem solving. Being able to solve problems is key to customer service. This is the location 8361 W Sunrise Blvd, Plantation, FL 33322 Store number 1671
Ariel McGirt
So, Husband stopped in to get him a smoothie and get me a bowl. I ordered the Goji Getway bowl, no coconut, replace with blueberries. When my husband gets home, the bowl was made incorrectly. No granola and no Goji Berries. My bowl was ruined and subpar. This bowl is not cheap and should made properly. If you don't have the ingredients to make what was asked let the customer know.
Amber
Employee callled me a B****. For no sensible reason whatsoever.My order was supposed to be ready @11:44a today, I arrived at approximately 11:46a. This location does not have a fridge for online orders. Therefore, when I arrived, the smoothie was quite watery on top and spilling out of lid (pretty sure it had been ready before 11:44a). I didn't complain, however, because it wasn't that big of a deal. When I walked outside, I poured out some of the top(the watery part). One of the employees (black male with dreads) ran out of the store after me yelling "yoo you're a B****!!*Please Note I didn't say anything to these employees other than " I have an online order for Amber." If he became that angry because I poured out some of the smoothie... that I Paid For!! He shouldn't be employed anywhere. And luckily for him and this store, I am only writing a review. This could have ended badly had he followed someone else out of the store harassing them.
Juan A.
Love the smoothies they kinda slow but good. Ambiance was okay. I would go back again for another.
Leeann Michael
The hours of operation is until 9pm. We arrived 20 minutes til and was toldThey were closed. The young employees both were not helpful and said they were closed. Worst customer service
Rebecca Lynne
This location closes 45 mins prior to what is started on Google. The Employee is rude when I call the phone line. Called February 4
This location closes 45 mins prior to what is started on Google. The Employee is rude when I call the phone line. Called February 4
Nicole Callahan
Really these kids need management supervision, the don't even wash their hands. Please retraining never hurts.
Hudson H.
Unfortunately I went to this location on Sunday morning, big mistake I waited 18 minutes for a smoothie,it was just one associate running the store walk inns and mobile orders was a complete disaster,but I noticed its always this location always with a issue.
Rene Rivas
Didn’t even fill up my smoothie to the top
Jacob O.
Called to place a order for pick up and was told they don't do that, checked the policy and they are very capable of taking orders over the phone. Employee who answered was very rude as well do not recommend this place
Deshawn is great, always with a smile and treating the costumers
Atmosphere: 5
Food: 5
Service: 5
Visited store to get an Angel food smoothie. Store was clean. Service was great. Emloyee gave great suggestions. Smoothie tasted great. On Friday pay an additional $1 to upsize.
Atmosphere: 5
Food: 5
Service: 5
I put a "1" for Sean's service... Why? I buy their 32 oz. Smoothies here almost DAILY (I've spent over $250 in the past 30 days) and I asked for the remainder that was used from the blender that I'm entitled to (since I paid for this). Sean's response was "well we use that for samples" and she said I would need to pay for a cup. So, I went to my car, grabbed my sports bottle and politely resumed to asking for the remainder that I PAID for that was left over in the blender. After Sean poured it, she responded in a sarcastic tone "Happy holidays" and never appreciated me as being their customer or for my business. I'm NOT coming back
Atmosphere: 3
Food: 3
Service: 1
*****DO NOT GO TO THIS SMOOTHIE KING****I visited this store for an ailing loved one and encountered the worse customer service in existence.>They refused to honor a coupon that their store offered.>They refused me a refund.>They made me the wrong smoothie.>They refused to provide me with a manager's name.>They half-filled my cup!The staff was riddled 3 could-care-less flippant employees...so customer beware. All of them were behind the counter more engrossed in their gossip than store cleanliness and customer service. Their attitudes were REALLY bad, and they had no desire to make the situation right. This store should not be operating with no oversight, given the attitude of the people you've hired.This was without question the most horrible and degrading customer service I've ever experienced. It is appalling and horrendous for Smoothie King.
Atmosphere: 1
Food: 1
Service: 1
I was just at this Smoothie king. I ordered a strawberry banana smoothie with pineapple and mango. The young man made it I got it and left. On my way back to work I taste the smoothie and it taste like pure ice water. I when back and told him the smoothie taste like ice water and I wanted a refund and he offered to remake it and I told him he made the first one and I just wanted a refund. He told me he didn't even remember me. This young me argued with me telling me he's not dealing with me because I'm being rude. They hire anybody without training them with customer service. I was waiting to hear I'm sorry you wasn't satisfy with your smoothie I'll gladly give you a refund just let me call my manager, but no he argued with me from beginning to end. Another worker came in and asked if I would aloud him to remake my smoothie and I said yes. He also told his coworker to be quit and he continue arguing telling me his parents raised him with respect and he's also RECORDING me. I hope management listen to the recording. I will NEVER EVER PURCHASE anything from this location. Unfortunately this is not a great location. TERRIBLE CUSTOMER SERVICE. PLEASE WHEN HIRING YOUNG PEOPLE TEACH THEM CUSTOMER SERVICE SKILLS THIS YOUNG MAN HAS NONE. Problem solving. Being able to solve problems is key to customer service. This is the location 8361 W Sunrise Blvd, Plantation, FL 33322 Store number 1671
So, Husband stopped in to get him a smoothie and get me a bowl. I ordered the Goji Getway bowl, no coconut, replace with blueberries. When my husband gets home, the bowl was made incorrectly. No granola and no Goji Berries. My bowl was ruined and subpar. This bowl is not cheap and should made properly. If you don't have the ingredients to make what was asked let the customer know.
Employee callled me a B****. For no sensible reason whatsoever.My order was supposed to be ready @11:44a today, I arrived at approximately 11:46a. This location does not have a fridge for online orders. Therefore, when I arrived, the smoothie was quite watery on top and spilling out of lid (pretty sure it had been ready before 11:44a). I didn't complain, however, because it wasn't that big of a deal. When I walked outside, I poured out some of the top(the watery part). One of the employees (black male with dreads) ran out of the store after me yelling "yoo you're a B****!!*Please Note I didn't say anything to these employees other than " I have an online order for Amber." If he became that angry because I poured out some of the smoothie... that I Paid For!! He shouldn't be employed anywhere. And luckily for him and this store, I am only writing a review. This could have ended badly had he followed someone else out of the store harassing them.
Love the smoothies they kinda slow but good. Ambiance was okay. I would go back again for another.
The hours of operation is until 9pm. We arrived 20 minutes til and was toldThey were closed. The young employees both were not helpful and said they were closed. Worst customer service
This location closes 45 mins prior to what is started on Google. The Employee is rude when I call the phone line. Called February 4
Restaurantji Recommends
This location closes 45 mins prior to what is started on Google. The Employee is rude when I call the phone line. Called February 4
Really these kids need management supervision, the don't even wash their hands. Please retraining never hurts.
Unfortunately I went to this location on Sunday morning, big mistake I waited 18 minutes for a smoothie,it was just one associate running the store walk inns and mobile orders was a complete disaster,but I noticed its always this location always with a issue.
Didn’t even fill up my smoothie to the top
Called to place a order for pick up and was told they don't do that, checked the policy and they are very capable of taking orders over the phone. Employee who answered was very rude as well do not recommend this place