We walked in thinking it was open since the for was unlocked. Eli did NOT greeted my husband and I. Instead he yelled ?️ “WE ARE NOT OPEN” and he turned around and continued talking to his coworker and I didn’t get her name. She immediately apologized for how rude and disrespectful he was to us. Eli is very very rude and not have any good customer service nor good communication skills. This is the kind of service we have every time we come here and this will be our last time going to this location. Please replace him if possible because if not, Bruster is definitely losing customers each and everyday because of this rude and disrespectful behavior we get from Eli. Ice cream was delicious by the way.
Atmosphere: 2
Food: 5
Service: 1
Callee mae
Amazing ice cream! One of my favorite desert spots in tally! Super unique flavors and always something special. Today they were out of me and my boyfriend’s usual favorite the birthday cake so instead we got the triple chocolate Oreo and it was so good!
Atmosphere: 5
Food: 5
Service: 5
Savannah Rosé
The man made my ice cream waffle cone and broke it and threw it in a plastic container. Then he just handed me another waffle cone to put the ice cream into because he broke my waffle cone.
Food: 1
Service: 1
Cody Ellsworth
Really good ice cream, prices, and service. The server/cashier also knew about Charlotte county FL, which is where my family and I were born and raised lol. 10/10 highly
Atmosphere: 5
Food: 5
Service: 5
Joshua Hunt
Awesome
Anne Freemont
Service and ice cream were both really good.
Frank Stone
One of my favorite places. Great staff, very friendly, Eathen is great
Reese Kerlin
Quality ice cream but hard to find a chain with such a nihilistic crew. The lack of urgency and understaff leads to very long wait times. Only worth it if you catch the line with 2 or fewer otherwise you’re most likely waiting 25+ min in line.
Daniela D.
This location is okay. I had two scoops of the chocolate chip cookie dough with the waffle cone and there is definitely a difference in quality of ice cream here versus the other locations.
Kandi Williams
It was slightly pricey but it was good... So all is well
Friendly atmosphere and their milkshakes are the best.Highly recommend if your looking for a awesome milkshake.A++ definitely a must try when in town.
Maddox B.
It was so good! I definitely recommend people trying this amazing spot. The ice cream was so amazing and creamy and there was so many flavors to choose from!
Sophie Long
Great place to have a break and eat a delicious treat. I enjoy going here with guests to eat ice cream and talk. Usually pretty empty when I go.
Dennis Sittig
Awful chocolate milkshake. $7.50. Inferior product at premium price. Threw it away in disgust.
శివ Ch
Very good tasty ice cream. Customized the way you want. Price was reasonable.
We walked in thinking it was open since the for was unlocked. Eli did NOT greeted my husband and I. Instead he yelled ?️ “WE ARE NOT OPEN” and he turned around and continued talking to his coworker and I didn’t get her name. She immediately apologized for how rude and disrespectful he was to us. Eli is very very rude and not have any good customer service nor good communication skills. This is the kind of service we have every time we come here and this will be our last time going to this location. Please replace him if possible because if not, Bruster is definitely losing customers each and everyday because of this rude and disrespectful behavior we get from Eli. Ice cream was delicious by the way.
Atmosphere: 2
Food: 5
Service: 1
Amazing ice cream! One of my favorite desert spots in tally! Super unique flavors and always something special. Today they were out of me and my boyfriend’s usual favorite the birthday cake so instead we got the triple chocolate Oreo and it was so good!
Atmosphere: 5
Food: 5
Service: 5
The man made my ice cream waffle cone and broke it and threw it in a plastic container. Then he just handed me another waffle cone to put the ice cream into because he broke my waffle cone.
Food: 1
Service: 1
Really good ice cream, prices, and service. The server/cashier also knew about Charlotte county FL, which is where my family and I were born and raised lol. 10/10 highly
Atmosphere: 5
Food: 5
Service: 5
Awesome
Service and ice cream were both really good.
One of my favorite places. Great staff, very friendly, Eathen is great
Quality ice cream but hard to find a chain with such a nihilistic crew. The lack of urgency and understaff leads to very long wait times. Only worth it if you catch the line with 2 or fewer otherwise you’re most likely waiting 25+ min in line.
This location is okay. I had two scoops of the chocolate chip cookie dough with the waffle cone and there is definitely a difference in quality of ice cream here versus the other locations.
It was slightly pricey but it was good... So all is well
Restaurantji Recommends
Friendly atmosphere and their milkshakes are the best.Highly recommend if your looking for a awesome milkshake.A++ definitely a must try when in town.
It was so good! I definitely recommend people trying this amazing spot. The ice cream was so amazing and creamy and there was so many flavors to choose from!
Great place to have a break and eat a delicious treat. I enjoy going here with guests to eat ice cream and talk. Usually pretty empty when I go.
Awful chocolate milkshake. $7.50. Inferior product at premium price. Threw it away in disgust.
Very good tasty ice cream. Customized the way you want. Price was reasonable.