Went to the restroom before I ordered, and it was so filthy I left the restaurant. I couldn't make myself eat at a place that nasty. The thing is, it was around 12:30 pm. There's no way it got that filthy that early. The urinal was overflowing and feces all over the toilet. I mean, it was filthy.
Atmosphere: 1
Toddria Ball
As always they never have the food prepared I never not one time pulled up to this restaurant and received my food at the drive thru we always have to park. The day after the big snow in Tallahassee I ordered and paid for my food online mind you my whopper was the only whopper I was eligible for because of my Walmart plus partnership so I used my coupon and can not get another one until April. Now I had already paid for my food used my coupon get there rudely they said you can’t get food because we don’t have any food. What I said well what about my money and coupon. They said they don’t know I gotta call corporate. Them while I am standing there being ignored with no food no remedy they got a call and was so happy to say F these customers the fryers are down at the other fast food restaurants in the area it was ashamed how they talked about the very same people that make sure they have a job in front of us. Other customers were flabbergasted I mean jumping up and down with excitement. We all left shaking our head no food no refund I sent the complaint in the Burger King app and guess what that was three weeks ago and no response from anyone yet. It’s always something with Burger King especially that one on South Monroe south east capital circle and park ave. Now I can’t get another coupon if they give me a coupon for my complaint I still have to pay this is just ridiculous so many customers outside were talking how we love the food but customer service is getting worse and worse fyi I went across to hungry Howies their ovens were just fine
Atmosphere: 1
Food: 1
Service: 1
lala Wilcoxson
Pulled up at 724 and the inside closed they’re not trying to make any money here! meanwhile their employees are outside smoking smh need new management here for sure!
sandra guyton
Burger King has really changed
Atmosphere: 1
Food: 3
Service: 1
Jeanee Byrd
Original chicken sandwich...got only bread and chicken...no lettuce or condiments... They do not even know how to build a sandwich correctly
Food: 1
Jose C.
WORST BK EVER!
Atmosphere: 1
Food: 1
Service: 1
Daisy Smith
It’s bad when you’re already at rock bottom and still are disappointing. Picked up some BK for my partner. The employee at the window spent their time laughing at me misspeaking and ignoring what I asked for instead of actually doing my order right. Asked for double whopper (accidentally said double quarter pounder) no cheese, only ketchup. She even asked if I wanted cheese and I said no. Guess what I got? Only cheese, no ketchup. Maybe instead of laughing at someone misspeaking they should listen to what’s being ordered so people with allergies can actually eat.
Atmosphere: 1
Food: 1
Service: 1
Mike Knight
I will not recommend anyone waist their time or money here Customer service is poor and wait times are longer than 20 minutes . Lazy staff members and never get your order right the first time. This probably is the worst burger king in the state of Florida. Easy. Oh and sandwiches are made poorly as well had to get home and add my own accessories lettuce tomatoes pickles mayo because they will just slop you up every time I would rate this place worse than anything
Aaron S
Usually I would not order from somewhere that's about to close, but we had just come in from out of town and didn't realize they were minutes from closing till afterwards. They were not annoyed at all and really pleasant. Thank you.
Food: 5
Service: 5
Recommended dishes: Bacon and Swiss Royal Crispy Chicken, Whopper
Yarelys Martinez Cruz
I went to pick up and order a little after 9:00 pm and after waiting for a long time waiting in the drive thru no one answered I honked, still, no one answered, so ai approached the first window and notice some employees smoking by the back door and no one said anything, I went to the first window and when I saw a sign I pulled up to the second, still no one there. I returned to the drive thru and a lady’s voice came and she said that they weren’t serving any food to anyone to go to the app and cancel my order.
Very rude, poor customer service and they stop the food selling before 9:00 pm.
The lady taking my order got an attitude with me when I didn't see my sweet tea on the screen and continued being rude, pulled up waited awhile at the first window but with no one in sight I pulled up just to be told to back up because they're "busy" I was the only car in the drive thru with 3-4 cars in the parking lot, be ffr y'all just lazy with attitude problems
Atmosphere: 1
Service: 1
Paul L
It makes no sense that it takes 20 minutes to get through the drive thru when there is only one car in line. Complete incompetence. This store is not going to last much longer. Also why is the lobby closed at 7pm smh
Service: 1
Fitzroy Roberts
The only store that closes when they want vs the time it says online.
Atmosphere: 3
Food: 4
Service: 1
Christopher Falcon
This is by far the worst Burger King in the panhandle. The staff doesn't want to work, and when the burger king is actually open it takes about 35 minutes to get a single burger. You're lucky to get your order correct.Youre lucky if you even get to order. Staff will shoo you away on a normal basis
Went to the restroom before I ordered, and it was so filthy I left the restaurant. I couldn't make myself eat at a place that nasty. The thing is, it was around 12:30 pm. There's no way it got that filthy that early. The urinal was overflowing and feces all over the toilet. I mean, it was filthy.
Atmosphere: 1
As always they never have the food prepared I never not one time pulled up to this restaurant and received my food at the drive thru we always have to park. The day after the big snow in Tallahassee I ordered and paid for my food online mind you my whopper was the only whopper I was eligible for because of my Walmart plus partnership so I used my coupon and can not get another one until April. Now I had already paid for my food used my coupon get there rudely they said you can’t get food because we don’t have any food. What I said well what about my money and coupon. They said they don’t know I gotta call corporate. Them while I am standing there being ignored with no food no remedy they got a call and was so happy to say F these customers the fryers are down at the other fast food restaurants in the area it was ashamed how they talked about the very same people that make sure they have a job in front of us. Other customers were flabbergasted I mean jumping up and down with excitement. We all left shaking our head no food no refund I sent the complaint in the Burger King app and guess what that was three weeks ago and no response from anyone yet. It’s always something with Burger King especially that one on South Monroe south east capital circle and park ave. Now I can’t get another coupon if they give me a coupon for my complaint I still have to pay this is just ridiculous so many customers outside were talking how we love the food but customer service is getting worse and worse fyi I went across to hungry Howies their ovens were just fine
Atmosphere: 1
Food: 1
Service: 1
Pulled up at 724 and the inside closed they’re not trying to make any money here! meanwhile their employees are outside smoking smh need new management here for sure!
Burger King has really changed
Atmosphere: 1
Food: 3
Service: 1
Original chicken sandwich...got only bread and chicken...no lettuce or condiments...
They do not even know how to build a sandwich correctly
Food: 1
WORST BK EVER!
Atmosphere: 1
Food: 1
Service: 1
It’s bad when you’re already at rock bottom and still are disappointing.
Picked up some BK for my partner. The employee at the window spent their time laughing at me misspeaking and ignoring what I asked for instead of actually doing my order right. Asked for double whopper (accidentally said double quarter pounder) no cheese, only ketchup. She even asked if I wanted cheese and I said no.
Guess what I got? Only cheese, no ketchup.
Maybe instead of laughing at someone misspeaking they should listen to what’s being ordered so people with allergies can actually eat.
Atmosphere: 1
Food: 1
Service: 1
I will not recommend anyone waist their time
or money here Customer service is poor and wait times are longer than 20 minutes . Lazy staff members and never get your order right the first time. This probably is the worst burger king in the state of Florida. Easy. Oh and sandwiches are made poorly as well had to get home and add my own accessories lettuce tomatoes pickles mayo because they will just slop you up every time I would rate this place worse than anything
Usually I would not order from somewhere that's about to close, but we had just come in from out of town and didn't realize they were minutes from closing till afterwards. They were not annoyed at all and really pleasant. Thank you.
Food: 5
Service: 5
Recommended dishes: Bacon and Swiss Royal Crispy Chicken, Whopper
I went to pick up and order a little after 9:00 pm and after waiting for a long time waiting in the drive thru no one answered I honked, still, no one answered, so ai approached the first window and notice some employees smoking by the back door and no one said anything, I went to the first window and when I saw a sign I pulled up to the second, still no one there. I returned to the drive thru and a lady’s voice came and she said that they weren’t serving any food to anyone to go to the app and cancel my order.
Very rude, poor customer service and they stop the food selling before 9:00 pm.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Absolutely horrible service every time I try them!!!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bacon Egg & Cheese Croissan'Wich Hasbrowns Fully Loaded Biscuit
The lady taking my order got an attitude with me when I didn't see my sweet tea on the screen and continued being rude, pulled up waited awhile at the first window but with no one in sight I pulled up just to be told to back up because they're "busy" I was the only car in the drive thru with 3-4 cars in the parking lot, be ffr y'all just lazy with attitude problems
Atmosphere: 1
Service: 1
It makes no sense that it takes 20 minutes to get through the drive thru when there is only one car in line. Complete incompetence. This store is not going to last much longer. Also why is the lobby closed at 7pm smh
Service: 1
The only store that closes when they want vs the time it says online.
Atmosphere: 3
Food: 4
Service: 1
This is by far the worst Burger King in the panhandle. The staff doesn't want to work, and when the burger king is actually open it takes about 35 minutes to get a single burger. You're lucky to get your order correct.Youre lucky if you even get to order. Staff will shoo you away on a normal basis
Atmosphere: 1
Food: 1
Service: 1
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