Tonight was the first night that I have ever received Great customer service at that north Monroe location, Jahlaya I think that’s her name. She was very pleasant suggestive sales. She even offered a choice of a side of an item that I buy often it was never given a choice. Smile on her face like she was happy to be there. and as I was waiting for my food, I observed her constantly wiping down the counters and the machines in the building. That’s someone that takes pride in their job way to go to a great manager training, her staff.
Kim Flonory
It took sOOOO Long literally forever
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Seafood, Fish
KomfyCAT
She was super polite and nice. It's so nice to be greeted in such a polite manner. Let's hope this will keep up. 🥳
Atmosphere: 5
Food: 5
Service: 5
Sandy Wood
Ms. Kim has done an excellent job on refreshing this restaurant with a clean and safe environment, and very good food. It's always a pleasure to visit this business.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Piece Catfish Dinner
Treston Williams
The food was way better than last, and the customer service was on point. 5 stars from me.
Atmosphere: 5
Food: 5
Service: 5
Tricia Williams
I’ve been here in the past and it was significantly better this visit. The food was great and I had the best customer service.
Atmosphere: 5
Food: 5
Service: 5
Tayvinn
excellent customer service, excellent food. this place has really turned around! kim is amazing and ill be going back
Atmosphere: 5
Food: 5
Service: 5
Anthony Buda
Friendly and speedy service
Melissa Godfrey-Buda
Very friendly and helpful!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Piece Catfish Dinner
Ryan Layfield
I just have to give a huge shout-out to the incredible team working at Captain D's tonight! I didn’t catch her name, but wow, I came in on 1.19.25 between 8:00 and 8:20, and I was blown away! We ordered two of the 3-piece fish meals, and the amazing woman handling everything at the counter was an absolute superstar! She was juggling the drive-thru, the dining room, and to-go orders all by herself—and she was nailing it!
Her friendliness and professionalism stood out, and let me tell you, our food was nothing short of A+! It was piping hot, fresh, and exactly what we wanted. A massive thank you to the entire Captain D's team! And to the fabulous lady who helped us in the drive-thru, keep up the fantastic work—you’re amazing!
Opens at 10:30. Husband and I were at parking lot through 10:40. Knocked on the door a guy looked up at us from the back. Looked back down and ignored us. I called at 10:40 to find out of they were open, the man said yes. I said the foots are locked, he said yeah I Hoya get that. We stayed at the for spring. The man locked up at us again, went back to whatever he was doing. No manners, no service, don’t honor the schedule. Skip this business.
Atmosphere: 1
Service: 1
Stacy Davis
I was craving good seafood, and Captains D's delivered that and good customer service 😋
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, 3 PC Fish Dinner, Fish, Fried Okra, Baked Potato
Dan Lawrence
Another great stop at Captain D's! It's definitely my favorite fast food! Hot and fresh, and consistent!!! Whenever we are near Captain D's, we make a point of stopping by for a bite!
Atmosphere: 3
Food: 4
Service: 4
Jonathan Sarfati
Rather slow, maybe a new guy at the till. Corn cobs were overcooked and bland. Batter fish was good. Fountain drinks would be improved with a root beer option
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Fish
David Edwards
The cashier was new and she made a few mistake other than that everything was awesome
Tonight was the first night that I have ever received Great customer service at that north Monroe location, Jahlaya I think that’s her name. She was very pleasant suggestive sales. She even offered a choice of a side of an item that I buy often it was never given a choice. Smile on her face like she was happy to be there. and as I was waiting for my food, I observed her constantly wiping down the counters and the machines in the building. That’s someone that takes pride in their job way to go to a great manager training, her staff.
It took sOOOO Long literally forever
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Seafood, Fish
She was super polite and nice. It's so nice to be greeted in such a polite manner. Let's hope this will keep up. 🥳
Atmosphere: 5
Food: 5
Service: 5
Ms. Kim has done an excellent job on refreshing this restaurant with a clean and safe environment, and very good food. It's always a pleasure to visit this business.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Piece Catfish Dinner
The food was way better than last, and the customer service was on point. 5 stars from me.
Atmosphere: 5
Food: 5
Service: 5
I’ve been here in the past and it was significantly better this visit. The food was great and I had the best customer service.
Atmosphere: 5
Food: 5
Service: 5
excellent customer service, excellent food. this place has really turned around! kim is amazing and ill be going back
Atmosphere: 5
Food: 5
Service: 5
Friendly and speedy service
Very friendly and helpful!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Piece Catfish Dinner
I just have to give a huge shout-out to the incredible team working at Captain D's tonight! I didn’t catch her name, but wow, I came in on 1.19.25 between 8:00 and 8:20, and I was blown away! We ordered two of the 3-piece fish meals, and the amazing woman handling everything at the counter was an absolute superstar! She was juggling the drive-thru, the dining room, and to-go orders all by herself—and she was nailing it!
Her friendliness and professionalism stood out, and let me tell you, our food was nothing short of A+! It was piping hot, fresh, and exactly what we wanted. A massive thank you to the entire Captain D's team! And to the fabulous lady who helped us in the drive-thru, keep up the fantastic work—you’re amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish, Coleslaw
Restaurantji Recommends
Opens at 10:30. Husband and I were at parking lot through 10:40. Knocked on the door a guy looked up at us from the back. Looked back down and ignored us. I called at 10:40 to find out of they were open, the man said yes. I said the foots are locked, he said yeah I Hoya get that. We stayed at the for spring. The man locked up at us again, went back to whatever he was doing. No manners, no service, don’t honor the schedule. Skip this business.
Atmosphere: 1
Service: 1
I was craving good seafood, and Captains D's delivered that and good customer service 😋
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, 3 PC Fish Dinner, Fish, Fried Okra, Baked Potato
Another great stop at Captain D's! It's definitely my favorite fast food! Hot and fresh, and consistent!!! Whenever we are near Captain D's, we make a point of stopping by for a bite!
Atmosphere: 3
Food: 4
Service: 4
Rather slow, maybe a new guy at the till. Corn cobs were overcooked and bland. Batter fish was good. Fountain drinks would be improved with a root beer option
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Fish
The cashier was new and she made a few mistake other than that everything was awesome
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Lobster Rolls, Seafood
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