Chipotle Mexican Grill

Staff is trash.

Every time I go to this dumb ass chipotle the rice NEVER!! done and has ZERO!!! Flavor 🤦🏽‍♀️🤢

Better to wait in line that order on the app. Every time I do a pick up order it’s light as hell. They also talk back to you and reprimand you in line if you ask them to add anything at checkout because you forgot to ask sooner.

Atmosphere: 2

Food: 2

Service: 2

Always busy so they run out of food. Last time I went my food was luke warn not hot. Usually busy so it get messy.

Atmosphere: 3

Food: 3

Service: 4

First timer from out of town and I popped in on a Saturday afternoon around 3p. The line stretches to the door but I'm patient. As I look around I'm noticing how untidy the restaurant is. There is food on tables left behind, food on the floor, trash cans are piled up, and the tables are sticky when I leaned in it while in line. Now to the food, I don't understand why they advertise a certain meat and your out of it. Literally make a sign and don't waste my time in a long line just to say you don't have brisket. Moving on, both brown and white rice was hard as a rock and dry as the dessert. Both pinto beans and black beans were more like refried beans just a hot mushy mess. (I got half& half of both rice/beans) 🤮 Toppings side was unattractive and messy everywhere: (1)out of green salsa. (2) Guacamole had lettuce in it because they were not giving two cares about using every utensil in each of the various toppings. Just cross contaminating every damn thing. I said guacamole and chips to the man making the bowl, he TOLD me to tell the cashier for the chips and put the guacamole lettuce laced in the cup. I get to pay, he says no chips are available..WHY IN GODS NAME would the line person just not be aware of this. I declined the guacamole at this point. I ask for a wedge of lime. The cashier huffs and puffs and said he has to cutt it and it will be a long wait. Just say you don't want to do it asshole. I ask for vingeratte instead. His response WE OUT.. so, no brisket, no green salsa, no chips, no limes, no vingeratte along with bone dry rice and beans with a splash of chicken 😂 what a waste of time and money. As a first timer I was unimpressed and highly disappointed. I should have believed all the reviews. This location is extremely gross, unorganized and poorly managed.

Atmosphere: 1

Food: 1

Service: 1

Chipotle is pretty good. I feel a little bad for chipotle because now that we have Surcheros they just aren’t the best in the league anymore. I always find chipotle to be a little fresher and crisper in someway than Moe’s even though I really love Moe’s, so no shade to Moe’s. However, surcherros literally beats the pants off of chipotle and Moe’s.

With that said Surcheros’s is kind of far away, so it’s not a good option if you’re right here and chipotle is still a great option if you’re right here.

With that said if we’re considering the other food options in the area, area chipotle is a great option. The price gets pretty high if you’re adding extra meat, which it kind of needs extra meat in my opinion, I don’t always have that extra meat money if you know what I’m saying, but if we’re talking about a hefty bowl with beans and rice and a bunch of meat on top, deliciousness is going to be served from this restaurant right here.

Also, there is this one employee who is often on the station that is filling all the to go orders and the DoorDash pick up and stuff like that. She is far above average fast, worker, hard-working, kind, very effective and efficient, and I wish I knew their name or I would put it here to give them kudos.

Atmosphere: 3

Food: 4

Service: 4

DO NOT ORDER ONLINE FROM HERE! literally what is this????? Why is my bowl half eaten and mixed? The bag was closed and bowl was perfectly closed too. One of the workers was probably hungry.

Atmosphere: 1

Food: 1

Service: 1

Table weren’t clean. Overflowing trash cans. No tissues or forks available at the self service counter.
All summed up it was a ‘nasty place’. Never going back again.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Burrito Bowl

I ordered online and was given rotten tomatoes in my bowl. Very gross.

Atmosphere: 1

Food: 1

Service: 1

Me and my wife went in for lunch and I must say it was very clean and inviting! Our server Mr Quantaris Yon was very friendly and made our bowls exactly the way we wanted them, he was the an example of what great customer service should be be ……

Atmosphere: 5

Food: 5

Service: 5

I am very upset. Usually, I have no issues with this Chipotle. They give the perfect portion sizes and are quick and efficient. However today I placed a mobile order and I picked it up for my dinner. When I went inside, it was not busy in the slightest. When I opened my dinner at my job to eat it, I noticed the bowl was about half of what they usually serve me! I have had this issue with many Chipotles, where they will purposefully skimp online and mobile orders, however, I gave this place the benefit of the doubt. As a fellow food service employee, I would never do this to my customers, so I do not understand why Chipotle consistently does it to theirs. I am extremely upset and my dinner was NOT filling!!!!!

Food: 3

Service: 1

Never clean tables, always rude staff, food quality varies by the day. I would not recommend coming to this location

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Burrito Bowl, Queso, Chicken Bowl

Rice always uncooked. Never fails

Atmosphere: 3

Food: 1

Service: 1

This is the only Chipotle I will eat at in Tallahassee. The food is continuously great at this location, and the employees here are very charismatic and friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quesadilla

Bad food and worst customer services. Bags switch to paper thin and half the staff act like they should be wearing helmets and not be near sharp objects smh