So today was my very first and my very last time going to this location! The fries were a little hard, but I can overlook that! What I CAN'T OVERLOOK is the person whos taking my order talking like she really doesn't have the time or interest in what she's doing. As I was unlocking my debit card to pay, I noticed how she was rolling her eyes and looking troubled as the person behind me was placing their order. I handed her my card and she took it in a manner that didn't sit well with me! She didn't snatch it, but her demeanor was not pleasant. I asked her was she ok because now I'm about to tell her to keep the food and give me my card! I reminded her that's she's a customer service representative REGARDLESS of what her actual job title is. She told me that she didn't have days off! I advised her that I understand but her gestures and the way she's responding is going to cause her conflict with a customer that's not as nice as me. I told her that I work in customer service and even behind a desk I would not carry on like that! She was about to close the window while I was talking but I kept talking because I wanted her to understand that her tone and mood can cause her to get the same energy! Nobody made her apply for that job and regardless of how tired she was for not having days off she still has an obligation to the customers and that is to provide customer service! I don't know who owns or runs this place but if you need me to provide a customer service etiquette course for FREE I'd be happy to do so! I don't have PHDs and all of that but I have common sense! I absolutely love customer service and what you expect when you're the actual customer should be the exact service that you provide when you're the customer service representative! I work close by so this location is convenient but this young lady's attitude will definitely keep me away! Something tells me that she's always this way because you don't justify wrong you just learn from the mistakes and do better! This seems normal for her!
Atmosphere: 1
Food: 3
Service: 1
Sylvia Henderson
This was my first time at this Guthrie’s! The service was amazing ? The food was fresh and hot! The drink was well carbonated! The food had great proportions! I will be returning to this place soon!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coleslaw, Toast, Extra Finger, Fries
Ta'Vecka Jones
Late night munchies....was so good!?
Atmosphere: 5
Food: 5
Service: 5
Don Coyote
Way over prices. The chicken strips are basically just the size of nuggets. The coleslaw comes in a salad dressing container. That's how little you get.
Atmosphere: 1
Food: 1
Service: 1
Mrs. S C.
This is my second time here. On my first visit I waited 25 mins in an empty drive thru for chicken Tenders. On this visit it’s barely packed and again they have me waiting. They need to be more efficient with their drive thru. This is ridiculous. After waiting 15 mins and the line being at a standstill, I drove off. I’m not coming back.
Atmosphere: 1
Food: 1
Service: 1
Anonymous
Disappointed in the saggy food and bad service. I remember when Guthries was way better than this. Sad sad.
Atmosphere: 1
Food: 1
Service: 1
James Smith
rude drive-thru staff
Atmosphere: 1
Service: 1
Avianna Lemonier
Was really grateful for this Guthrie's after the storm on May 10th. They were one of the only restaurants open in our area so there was a long line of customers out into the street. Although there was a wait because of the amount of people being served, they were actually able to serve everyone pretty efficiently. The food was also good. Thank you!
Food: 5
Service: 5
Eric Pigford
Exodus service
Atmosphere: 5
Food: 5
Service: 5
Benisha Hall
First time eating at this location I got food poisoning. I decided to try again smh what was I thinking, the chicken was not fully cooked. I do not recommend this location. Read the reviews before eating here
DO NOT EAT HERE! My wife and I got a box and she got honey mustard instead of Gutherie's sauce. While she was fine, I had to go to the ER for the terrible food poisoning I contracted. If you care about your health, avoid this place at all costs.
Atmosphere: 1
Food: 1
Service: 1
Joel Ross Lyons
Meridian Idaho location was incredibly delicious and friendly!
Joe Alvarez
Best chicken in
Atmosphere: 5
Food: 5
Service: 5
Randy Gordon Owen
Grayson GA location
My family have been here multiple times.
Hot, fresh food, good portions.
Amazing service.
Clean restaurant.
Melissa K
Food was plain, fries tasted like the freezer and Cole slaw had a weird taste. Disappointed.
So today was my very first and my very last time going to this location! The fries were a little hard, but I can overlook that! What I CAN'T OVERLOOK is the person whos taking my order talking like she really doesn't have the time or interest in what she's doing. As I was unlocking my debit card to pay, I noticed how she was rolling her eyes and looking troubled as the person behind me was placing their order. I handed her my card and she took it in a manner that didn't sit well with me! She didn't snatch it, but her demeanor was not pleasant. I asked her was she ok because now I'm about to tell her to keep the food and give me my card! I reminded her that's she's a customer service representative REGARDLESS of what her actual job title is. She told me that she didn't have days off! I advised her that I understand but her gestures and the way she's responding is going to cause her conflict with a customer that's not as nice as me. I told her that I work in customer service and even behind a desk I would not carry on like that! She was about to close the window while I was talking but I kept talking because I wanted her to understand that her tone and mood can cause her to get the same energy! Nobody made her apply for that job and regardless of how tired she was for not having days off she still has an obligation to the customers and that is to provide customer service! I don't know who owns or runs this place but if you need me to provide a customer service etiquette course for FREE I'd be happy to do so! I don't have PHDs and all of that but I have common sense! I absolutely love customer service and what you expect when you're the actual customer should be the exact service that you provide when you're the customer service representative! I work close by so this location is convenient but this young lady's attitude will definitely keep me away! Something tells me that she's always this way because you don't justify wrong you just learn from the mistakes and do better! This seems normal for her!
Atmosphere: 1
Food: 3
Service: 1
This was my first time at this Guthrie’s! The service was amazing ? The food was fresh and hot! The drink was well carbonated! The food had great proportions! I will be returning to this place soon!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coleslaw, Toast, Extra Finger, Fries
Late night munchies....was so good!?
Atmosphere: 5
Food: 5
Service: 5
Way over prices. The chicken strips are basically just the size of nuggets. The coleslaw comes in a salad dressing container. That's how little you get.
Atmosphere: 1
Food: 1
Service: 1
This is my second time here. On my first visit I waited 25 mins in an empty drive thru for chicken Tenders. On this visit it’s barely packed and again they have me waiting. They need to be more efficient with their drive thru. This is ridiculous. After waiting 15 mins and the line being at a standstill, I drove off. I’m not coming back.
Atmosphere: 1
Food: 1
Service: 1
Disappointed in the saggy food and bad service. I remember when Guthries was way better than this. Sad sad.
Atmosphere: 1
Food: 1
Service: 1
rude drive-thru staff
Atmosphere: 1
Service: 1
Was really grateful for this Guthrie's after the storm on May 10th. They were one of the only restaurants open in our area so there was a long line of customers out into the street. Although there was a wait because of the amount of people being served, they were actually able to serve everyone pretty efficiently. The food was also good. Thank you!
Food: 5
Service: 5
Exodus service
Atmosphere: 5
Food: 5
Service: 5
First time eating at this location I got food poisoning. I decided to try again smh what was I thinking, the chicken was not fully cooked. I do not recommend this location. Read the reviews before eating here
Restaurantji Recommends
DO NOT EAT HERE! My wife and I got a box and she got honey mustard instead of Gutherie's sauce. While she was fine, I had to go to the ER for the terrible food poisoning I contracted. If you care about your health, avoid this place at all costs.
Atmosphere: 1
Food: 1
Service: 1
Meridian Idaho location was incredibly delicious and friendly!
Best chicken in
Atmosphere: 5
Food: 5
Service: 5
Grayson GA location My family have been here multiple times. Hot, fresh food, good portions. Amazing service. Clean restaurant.
Food was plain, fries tasted like the freezer and Cole slaw had a weird taste. Disappointed.
Atmosphere: 5
Food: 2
Service: 5
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