While visiting location at 5032 Capital Circle Tallahassee FL, I noticed an employee preparing food without gloves. After mentioning this to another employee his response was "we never wear them". This location is not one I'd recommend. EAT THERE AT YOUR OWN RISK!! Because if they aren't preparing your food without gloves and potentially spreading some type of food borne illness you just may not be able to get all the toppings you request because they are always out of some food supply. This is all a very poor look on management at this restaurant location.
Atmosphere: 3
Food: 1
Service: 3
Jessica Turck
Food is always good price is not so good very over priced but great food service people some are really good and you get some on different shifts or days that really don't want to be there and they show it
I ordered through their app and waited approx. 2 hours just for the store to say the order was stolen. They remade our order but lacked the communitcation to tell us that a Pizza Hut delivery driver will be delivering our order now. I do not recommend this location at all! They sounded aggravated with our constant questions about our order that has not mmade it to us in 2 hours.
Atmosphere: 1
Food: 1
Service: 1
Kristen Benton
The last five orders i have got from this location has been wrong. Once I can understand, but everytime is ridiculous. I don't know if employees are just slow or high all the time. It's beyond ridiculous. They definitely nèd to train their employees better. Or they need new management. If I could give no stars I would. Take my advice just order from Papa Johns. They are fast and always get your order correct.
Atmosphere: 1
Food: 1
Service: 1
Jason Langston
They gave me a free pizza, they cool
Atmosphere: 4
Food: 5
Service: 4
Captain Leif lundquist
Employees playing games on the phone hanging up when you call after being on hold for 20 minutes then still not answering
Larry
We were told the fryer is down so we couldn't get the side with the my hut box deal that is also advertised with a Pepsi for no extra charge. We were charged $8.48 per my hut box with no side and the person taking the order clearly does not like her job or being here. Un professional and rude. My only recommendation for this place is to stay away........
Atmosphere: 1
Food: 1
Service: 1
She Reviews
I’m a “regular” customer here . This is the worst Pizza Hut I have ever been to …
I used to work for Pizza Hut (different location) and can say I am very disappointed in the management/team here .
EVERY time we order pizza here our order is messed up . Nobody ever checks the notes on the pizza .. our pizzas are always either under cooked and doughy, missing toppings or we’re getting wrong pizza dough when we pay more for a different crust . Employees need to step it up and pay attention.
This location has gotten worse and worse . EVERY time I order here our order is messed up .
I’ve been scammed out of TWO cookies from here as well . I call , talk to an employee and tell them our cookie is MIA and they say they’ll write our name down for next time to get the cookies we didn’t receive . Come next time our name is “lost” and “ oh sorry , I can’t do anything because the woman who wrote it isn’t here . You’ll have to call the call center “
There is a system for storing customers credits . I used to work for Pizza Hut! Employees are either lazy or need more training.
This Pizza Hut is terrible . ??♀️
Atmosphere: 1
Food: 1
Service: 1
K Johnson
Crap shoot more bad than good you ask for extra sauce that give you less than normal
Nicole Galasso
Walked in to pick up pizza. Waited about 10 minutes and pizza had been ready. During that 10 minutes a worker had come out the bathroom with their phone in hand and went straight to the back and started topping pizzas with NO gloves?? I was disgusted and in disbelief. The girl up front was speaking to a customer about some matter all while playing with her earring and then grabbing peoples orders for pickup. Idk. It may just be me but touching your face and then handling peoples stuff…. Both situations will make you feel sick.
I placed my order on the App. Went to pick up. Standing in line as my name was called order is up. One person was ahead of me. I step to the counter and the lady can't find my pizza. WTH. Lady it just came up. Her response, I don't have it. It's in your warmer behind you. She looks at me for 10-15 seconds and say we'll have to cook you another one. What? I've already spent half an hour on this first order. No apologies or offer of refund or anything. Just look me in the eyes like what? Well lady I don't work here so I can't make it. So I stood at the counter while they made another one and watched so they didn't lose it the 5ft from the oven and let her know my order is ready. You would think an offer would have been made for credit or something. Pitiful customer service.
Atmosphere: 1
Food: 4
Service: 1
Diva Lock
This location is why we consistently patronize Pizza Hut; actually, the food and service are why we return. But I do miss the salad bar. We need vegetables with our pizza and not just on the pizza.
Atmosphere: 5
Food: 5
Service: 5
Latarvia Thurman
This lady at the register was rude and nasty they got my order wrong and refused to make it right and would not refund me my money she made me pay for another pizza this is the reason I don’t buy from Pizza Hut I normally go to papa John’s just didn’t want to take the drive cause it’s far from my house but never again will I patronize this business again
Atmosphere: 1
Food: 1
Service: 1
SEXXYREDD
I had a delivery but it was almost a few minutes til an hour before I got it.Looking in the app it stated that it was out for delivery but a few minutes shy to an hour before I received it.I called the store the person answered told me that the driver left 15 minutes ago and it takes only that time to get here.I was very mad about the lie that was told.When I did delivery I was always on time.Instead I get lied to and when the driver got here she advised me that she had another delivery SMH.Next time I'll just go get me some food.Pizza hut is the only pizza I've ever ate now this experience last night may have changed my mind.Then my bread wasn't hot Then almost spent bout 25 $$
Dietary restrictions: It actually was meat
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Traditional Wings, Breadsticks, Oven-Baked Veggie Pasta
Aundra Cummings
I order extra pepperoni and it didn’t even have many pepperoni on it. My pizza smell kinda funny. I got feverish and was sweating a lot after consuming it. I think the dough was spoiled. That what I get I suppose for not looking at my pizza before leaving. Once I got home I called the restaurant back. They put me on hold for about 10 minutes. At this point I hung up. I’m calling the corporate office today.
While visiting location at 5032 Capital Circle Tallahassee FL, I noticed an employee preparing food without gloves. After mentioning this to another employee his response was "we never wear them". This location is not one I'd recommend. EAT THERE AT YOUR OWN RISK!! Because if they aren't preparing your food without gloves and potentially spreading some type of food borne illness you just may not be able to get all the toppings you request because they are always out of some food supply. This is all a very poor look on management at this restaurant location.
Atmosphere: 3
Food: 1
Service: 3
Food is always good price is not so good very over priced but great food service people some are really good and you get some on different shifts or days that really don't want to be there and they show it
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Stuffed Crust Pizza, Pepperoni Pizza, Breadsticks, Cheese Sticks, Cinnamon Stick Icing Dipping Sauce, Pepperoni Lovers Melt
I ordered through their app and waited approx. 2 hours just for the store to say the order was stolen. They remade our order but lacked the communitcation to tell us that a Pizza Hut delivery driver will be delivering our order now. I do not recommend this location at all! They sounded aggravated with our constant questions about our order that has not mmade it to us in 2 hours.
Atmosphere: 1
Food: 1
Service: 1
The last five orders i have got from this location has been wrong. Once I can understand, but everytime is ridiculous. I don't know if employees are just slow or high all the time. It's beyond ridiculous. They definitely nèd to train their employees better. Or they need new management. If I could give no stars I would. Take my advice just order from Papa Johns. They are fast and always get your order correct.
Atmosphere: 1
Food: 1
Service: 1
They gave me a free pizza, they cool
Atmosphere: 4
Food: 5
Service: 4
Employees playing games on the phone hanging up when you call after being on hold for 20 minutes then still not answering
We were told the fryer is down so we couldn't get the side with the my hut box deal that is also advertised with a Pepsi for no extra charge. We were charged $8.48 per my hut box with no side and the person taking the order clearly does not like her job or being here. Un professional and rude. My only recommendation for this place is to stay away........
Atmosphere: 1
Food: 1
Service: 1
I’m a “regular” customer here . This is the worst Pizza Hut I have ever been to …
I used to work for Pizza Hut (different location) and can say I am very disappointed in the management/team here .
EVERY time we order pizza here our order is messed up .
Nobody ever checks the notes on the pizza ..
our pizzas are always either under cooked and doughy, missing toppings or we’re getting wrong pizza dough when we pay more for a different crust .
Employees need to step it up and pay attention.
This location has gotten worse and worse . EVERY time I order here our order is messed up .
I’ve been scammed out of TWO cookies from here as well . I call , talk to an employee and tell them our cookie is MIA and they say they’ll write our name down for next time to get the cookies we didn’t receive . Come next time our name is “lost”
and “ oh sorry , I can’t do anything because the woman who wrote it isn’t here . You’ll have to call the call center “
There is a system for storing customers credits . I used to work for Pizza Hut! Employees are either lazy or need more training.
This Pizza Hut is terrible . ??♀️
Atmosphere: 1
Food: 1
Service: 1
Crap shoot more bad than good you ask for extra sauce that give you less than normal
Walked in to pick up pizza. Waited about 10 minutes and pizza had been ready. During that 10 minutes a worker had come out the bathroom with their phone in hand and went straight to the back and started topping pizzas with NO gloves?? I was disgusted and in disbelief. The girl up front was speaking to a customer about some matter all while playing with her earring and then grabbing peoples orders for pickup. Idk. It may just be me but touching your face and then handling peoples stuff…. Both situations will make you feel sick.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I placed my order on the App. Went to pick up. Standing in line as my name was called order is up. One person was ahead of me. I step to the counter and the lady can't find my pizza. WTH. Lady it just came up. Her response, I don't have it. It's in your warmer behind you. She looks at me for 10-15 seconds and say we'll have to cook you another one. What? I've already spent half an hour on this first order. No apologies or offer of refund or anything. Just look me in the eyes like what? Well lady I don't work here so I can't make it. So I stood at the counter while they made another one and watched so they didn't lose it the 5ft from the oven and let her know my order is ready. You would think an offer would have been made for credit or something. Pitiful customer service.
Atmosphere: 1
Food: 4
Service: 1
This location is why we consistently patronize Pizza Hut; actually, the food and service are why we return. But I do miss the salad bar. We need vegetables with our pizza and not just on the pizza.
Atmosphere: 5
Food: 5
Service: 5
This lady at the register was rude and nasty they got my order wrong and refused to make it right and would not refund me my money she made me pay for another pizza this is the reason I don’t buy from Pizza Hut I normally go to papa John’s just didn’t want to take the drive cause it’s far from my house but never again will I patronize this business again
Atmosphere: 1
Food: 1
Service: 1
I had a delivery but it was almost a few minutes til an hour before I got it.Looking in the app it stated that it was out for delivery but a few minutes shy to an hour before I received it.I called the store the person answered told me that the driver left 15 minutes ago and it takes only that time to get here.I was very mad about the lie that was told.When I did delivery I was always on time.Instead I get lied to and when the driver got here she advised me that she had another delivery SMH.Next time I'll just go get me some food.Pizza hut is the only pizza I've ever ate now this experience last night may have changed my mind.Then my bread wasn't hot Then almost spent bout 25 $$
Dietary restrictions: It actually was meat
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Traditional Wings, Breadsticks, Oven-Baked Veggie Pasta
I order extra pepperoni and it didn’t even have many pepperoni on it. My pizza smell kinda funny. I got feverish and was sweating a lot after consuming it. I think the dough was spoiled. That what I get I suppose for not looking at my pizza before leaving. Once I got home I called the restaurant back. They put me on hold for about 10 minutes. At this point I hung up. I’m calling the corporate office today.
Atmosphere: 1
Food: 1
Service: 1
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