Not getting all items ordered. Can't reach ANYONE by phone! - 1st time FOOD was great. - 2nd time they forgot food items. - 3rd time they forgot food items AGAIN. And so I called and called and called - a total of 6 times back to see what they can do to get missing food items to me - NO ONE answered the phone! Sucky customer service & business practices. And they are only got the one star - because I couldn't leave a review without it.
Atmosphere: 1
Food: 1
Service: 1
Abigail Landrum
I’d give negative stars if I could. This place sux! Food was just ok but they can’t get your order right and will not correct it. I won’t waste any more money there.
Atmosphere: 1
Food: 1
Service: 1
Abigail Landrum
Pensacola St location. Worst hibachi place I’ve ever been too! They never get your order correct and forget having them correct it. They don’t care about customers. No wonder the parking lot is always empty. I’m all about giving someone chances but after 3 strikes you’re out! They won’t get my business again.
Antonio O
Great food at great times.
Atmosphere: 5
Food: 5
Service: 5
Patrick Williams
It's the best
Atmosphere: 5
Food: 5
Service: 5
Akhil Surapuram
I ordered Katsu chicken - only katsu soop was good, chicken & rice was extreme bad
Atmosphere: 2
Food: 1
Service: 3
BeTheCHANGE NOW
10/10 every time I always get shrimp and chicken with spring rolls Must get the sauces teriyaki n yum yum
Atmosphere: 5
Food: 5
Service: 5
Katina Bell
quick service and friendly
Atmosphere: 4
Food: 5
Service: 5
Yanni Putty
Great Team to whoever answered the phone give her a raise !!!
Atmosphere: 5
Food: 5
Service: 5
Liz Talbert
Roboto has been a go-to since our college days. The food is always great - especially that Samurai sauce!! But be warned that you simply cannot reach them by phone. God forbid you need to talk to a human being, like if you leave something at the restaurant... The phone rings once and hangs up.
The way they burnt up this meat and shrimp is ridiculous, it’s night and day from Mahan and I had them in the same day!!!
Food: 1
Brochelle
Update: I was EXTREMELY sick after eating here! I had stomach cramps so bad i thought i was going to pass out. The pain was unbelievable! I am reporting this restaurant to health department because i have literally never been more sick from food before! For 2 days I couldn't do anything but suffer!
Cold veggies wtf! and the meat portion is smaller than normal. I don't recommend this location.
Atmosphere: 1
Food: 1
Service: 1
santanna274
I just dropped like 50 on this food and I feel like they shook the spoon on me if you know what I mean then you know. I’ll never go to this location again. Tennessee st I’m sticking with y’all because yall know how to fix that plate and give a person their money worth
Food: 1
lala Wilcoxson
This place is nasty . Interior is disgusting especially where the fountain drinks are specifically where the napkins are. Smells like it’s mold infested. I won’t be back! Ever!
Not getting all items ordered. Can't reach ANYONE by phone!
- 1st time FOOD was great.
- 2nd time they forgot food items.
- 3rd time they forgot food items AGAIN.
And so I called and called and called - a total of 6 times back to see what they can do to get missing food items to me - NO ONE answered the phone! Sucky customer service & business practices.
And they are only got the one star - because I couldn't leave a review without it.
Atmosphere: 1
Food: 1
Service: 1
I’d give negative stars if I could. This place sux! Food was just ok but they can’t get your order right and will not correct it. I won’t waste any more money there.
Atmosphere: 1
Food: 1
Service: 1
Pensacola St location. Worst hibachi place I’ve ever been too! They never get your order correct and forget having them correct it. They don’t care about customers. No wonder the parking lot is always empty. I’m all about giving someone chances but after 3 strikes you’re out! They won’t get my business again.
Great food at great times.
Atmosphere: 5
Food: 5
Service: 5
It's the best
Atmosphere: 5
Food: 5
Service: 5
I ordered Katsu chicken - only katsu soop was good, chicken & rice was extreme bad
Atmosphere: 2
Food: 1
Service: 3
10/10 every time I always get shrimp and chicken with spring rolls Must get the sauces teriyaki n yum yum
Atmosphere: 5
Food: 5
Service: 5
quick service and friendly
Atmosphere: 4
Food: 5
Service: 5
Great Team to whoever answered the phone give her a raise !!!
Atmosphere: 5
Food: 5
Service: 5
Roboto has been a go-to since our college days. The food is always great - especially that Samurai sauce!! But be warned that you simply cannot reach them by phone. God forbid you need to talk to a human being, like if you leave something at the restaurant... The phone rings once and hangs up.
Atmosphere: 5
Food: 5
Service: 3
Restaurantji Recommends
Food is SO GOOD! Fast service and kind employees
Atmosphere: 5
Food: 5
Service: 5
The way they burnt up this meat and shrimp is ridiculous, it’s night and day from Mahan and I had them in the same day!!!
Food: 1
Update: I was EXTREMELY sick after eating here! I had stomach cramps so bad i thought i was going to pass out. The pain was unbelievable! I am reporting this restaurant to health department because i have literally never been more sick from food before! For 2 days I couldn't do anything but suffer!
Cold veggies wtf! and the meat portion is smaller than normal. I don't recommend this location.
Atmosphere: 1
Food: 1
Service: 1
I just dropped like 50 on this food and I feel like they shook the spoon on me if you know what I mean then you know. I’ll never go to this location again. Tennessee st I’m sticking with y’all because yall know how to fix that plate and give a person their money worth
Food: 1
This place is nasty . Interior is disgusting especially where the fountain drinks are specifically where the napkins are. Smells like it’s mold infested. I won’t be back! Ever!
Atmosphere: 1
Food: 1
Service: 1
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