Everyone gave updates while people were waiting for food. The prices were average but everything we ate was above average.!! Our Friday night Go to🥰
Atmosphere: 5
Food: 5
Service: 5
Alainnah White
If you’re looking for a restaurant with a terrible owner and bad service this is the place for you. My family and I decided to dine here after hearing good things about their food. Boy were we in for an extremely rude awakening. The line was long, but we did not have any problem waiting. We ordered our food paid $43.00 and then were told to wait. So we waited for about 25 minutes then our name was called. When I finally spoke with the cashier I was told that they no longer had any chicken. This was very odd considering we had just paid and 2/3 of the meals that we ordered were chicken. Also it’s very odd to tell a customer that you don’t have something after they’ve waited for over 25 minutes. So after consulting with my party we decided to change one of the orders to ribs and to get a refund on the other order which was wings. I walked up to the man that had been proudly yelling that’s he’s been doing this for over 20 years and who I assumed was the OWNER. I was very calm and professional during this entire process. I explained the issue to him and was immediately met with hostility. He told me that there was chicken wings and that I was wrong. I told him that this is what I was told by his cashier and he angrily said well I DIDN’T TELL YOU ANYTHING. He starts yelling and talking about me to his employees loud yelling “hurry up and get her out of here”!! He appeared so angry I was in fear that he wanted to start an altercation!! He then rushes and miraculously he now has chicken and fixes our plate. We were given our food with an attitude and it was not even correct. EVERY SINGLE side was missing and the flavors for my wings were incorrect. We didn’t want anything special but to pay for the food and to receive the food we ordered. Instead we received rude customer service after the restaurant made a mistake in taking orders without checking their inventory. Mr. Lo it is not your customer’s responsibility to know your inventory but is your cashier’s responsibility to know and it’s even more YOUR responsibility to tell them so that this type of situation does not occur. I cannot believe this was the experience that my family and I received from this establishment! Ultimately we decided the best option was to get a refund. Smokin Lo’s was very unprofessional and the way everything was handled was extremely inappropriate. I will be sure to tell people to never dine at Smokin Lo’s.
Atmosphere: 1
Service: 1
Scooter Lee
Great BBQ. Burger and fries are awsome too
Food: 5
Service: 5
Q H
Food is usually good but the owner had an attitude today early in the morning cause we called and asked if there would be a wait- we know it’s game day so we were just trying to plan when to head out but if that’s How he’s going to talk to customers that come often then cool . Good while it lasted
Best BBQ and Sausage Dogs in Tallahassee
This is a FOOD TRUCK not a restaurant as Google suggested
Really good BBQ, the ribs will make you slap your mama. There are other items too pretty full menu and sides. Try them out you can't lose.
Atmosphere: 5
Food: 5
Service: 5
Large portion, great bbq and friendly service!
Good food. Didn't receive my completed order
There need to be a shaded area for the long wait. I don’t mind waiting for good food, but the food wasn’t hot, nor was it tasty.
really good ribs, no sauce required. lot of food for reasonable price. Will definitely be returning.
Great Food!
Only had the ribs and they are great. Trying the chicken today!!
Quick and freaking delicious ribs among other things, wash your hands first because you'll be sooo tempted to lick your fingers! 😋
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
The best BBQ in Tallahassee, HANDS DOWN!!
Atmosphere: 5
Food: 5
Service: 5
Everyone gave updates while people were waiting for food. The prices were average but everything we ate was above average.!! Our Friday night
Go to🥰
Atmosphere: 5
Food: 5
Service: 5
If you’re looking for a restaurant with a terrible owner and bad service this is the place for you. My family and I decided to dine here after hearing good things about their food. Boy were we in for an extremely rude awakening. The line was long, but we did not have any problem waiting. We ordered our food paid $43.00 and then were told to wait. So we waited for about 25 minutes then our name was called. When I finally spoke with the cashier I was told that they no longer had any chicken. This was very odd considering we had just paid and 2/3 of the meals that we ordered were chicken. Also it’s very odd to tell a customer that you don’t have something after they’ve waited for over 25 minutes. So after consulting with my party we decided to change one of the orders to ribs and to get a refund on the other order which was wings. I walked up to the man that had been proudly yelling that’s he’s been doing this for over 20 years and who I assumed was the OWNER. I was very calm and professional during this entire process. I explained the issue to him and was immediately met with hostility. He told me that there was chicken wings and that I was wrong. I told him that this is what I was told by his cashier and he angrily said well I DIDN’T TELL YOU ANYTHING. He starts yelling and talking about me to his employees loud yelling “hurry up and get her out of here”!! He appeared so angry I was in fear that he wanted to start an altercation!! He then rushes and miraculously he now has chicken and fixes our plate. We were given our food with an attitude and it was not even correct. EVERY SINGLE side was missing and the flavors for my wings were incorrect. We didn’t want anything special but to pay for the food and to receive the food we ordered. Instead we received rude customer service after the restaurant made a mistake in taking orders without checking their inventory. Mr. Lo it is not your customer’s responsibility to know your inventory but is your cashier’s responsibility to know and it’s even more YOUR responsibility to tell them so that this type of situation does not occur. I cannot believe this was the experience that my family and I received from this establishment! Ultimately we decided the best option was to get a refund. Smokin Lo’s was very unprofessional and the way everything was handled was extremely inappropriate. I will be sure to tell people to never dine at Smokin Lo’s.
Atmosphere: 1
Service: 1
Great BBQ. Burger and fries are awsome too
Food: 5
Service: 5
Food is usually good but the owner had an attitude today early in the morning cause we called and asked if there would be a wait- we know it’s game day so we were just trying to plan when to head out but if that’s How he’s going to talk to customers that come often then cool . Good while it lasted
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