Starbucks Coffee Company

I understand it can be understaffed and we are thankful for them making our drinks in the first place but when this is a consistent experience at this location it is disappointing. The way these employees are speaking to customers is insanely distasteful and rude. I frequent Starbucks and this location is always taking 10 minutes longer to make my drinks. My mother and I pulled in just a minute before placing an online mobile order for drive through. We pulled up the the window and there was no line and explained how we just placed the drinks and were okay waiting, the worker proceeds to tell us to wait and then starts giving my mom an attitude telling her she has 8 drinks ahead of us and we need get out of the line wait and then come back. This specific location you cannot drive around the Starbucks but we would have to go back onto the main road traffic and circle back to the Starbucks??? When there is no line and we just ordered three coffees. Now the drive through has 9 cars and we are expected to wait 30+ minutes to get the coffees.

Service: 1

I’m not satisfied with my experience at Starbucks. Sophia was not very professional as a barista. I requested a remake because of how my drink was presented, but instead of remaking it properly, she only added more of the ingredient I was already unhappy with. She then attempted to pour off the top of the drink and serve it back to me. When I declined and again requested a remake, she responded aggressively by asking why. Additionally, another employee told me the drink had been sitting for a while, which was not true because I watched Sophia make it in front of me. This was not an appropriate way to treat a paying customer, and it was very disappointing.

Service: 1

Rachel was amazing!

Atmosphere: 5

Food: 5

Service: 5

Ordered a venti macchiato with 5 shots of espresso, they said they did but the drink was the color of milk. They tried again and still the drink was all milk. Took them 2 tries and 30 minutes of waiting. At the end I ended up giving them the drinks and requesting a refund.

Atmosphere: 1

Food: 1

Service: 1

A clean place, spacious place in a convenient location with ample parking. The staff is super attentive and friendly.

Atmosphere: 5

Food: 5

Service: 5

Very busy but staff works efficiently

Atmosphere: 5

Food: 5

Service: 5

The only starbucks in town where you wait 35 mins for a single coffee even tho you ordered on app 15 mins before you show up for a total wait of almost an hour. This location really needs to step their game up! I won't return and they're lucky their near campus or no one would go here . And after all that wait it comes out wrong.

Atmosphere: 4

Food: 4

Service: 1

The best :) drinks always correct , customer service is bomb . Com always love love love this location in Tallahassee

Atmosphere: 5

Food: 5

Service: 5

This location always messes up my order, they are usually out of odd things like bags, and cup holders, and don't bother asking for cold foam because you won't get it. The manager met me with attitude and disgust. I dislike this location so hard coming from a former barista.

Atmosphere: 1

Food: 1

Service: 1

just came out of the drive-through line and Gracie was so sweet. I honestly rarely have an exceptional experience at this location, but she was amazing.

Just went in this store at 6:40 and they literally told me they wouldn’t take any orders because they have a big order what ever that means . I will not be back good thing there is so many more coffee shops popping up

Atmosphere: 1

Food: 1

Service: 1

Starbucks is overpriced and not sure it’s even coffee anymore with all the sugar.

Atmosphere: 1

Food: 1

Service: 5

Always awesome

Atmosphere: 5

Food: 5

Service: 5

These folks are so fast! They definitely get slammed in the morning, but what looked like an enormous drive-thru line went by very quickly. Props to these folks.

Atmosphere: 5

Food: 5

Service: 5

They were out of all breakfast sandwiches.

Atmosphere: 3

Food: 2

Service: 3