We did the drive up but the taste was great and priced well
Food: 5
Service: 5
Recommended dishes: Triple Steak Burger with Cheese on Grilled Sourdough Bread, Shoestring Fries
Mimi N
That location had moved to more of a computer order and self serve format. Miss the normal service in Steak and Shake with waiters and waitresses.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Plain Cheeseburger and Fries
Dorothy Wilson
Love this restaurant with great customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Steak Burger with Cheese on Grilled Sourdough Bread, Onion Rings
Sherri Carlisle
It was delicious I wish we had one opened again in Panama
Atmosphere: 5
Food: 5
Service: 5
Joe Varga
This is the worst restaurant I've EVER been to. For dining in you order on a screen. You have to touch a nasty screen that EVERYBODY in town has fondled with their nasty fingers. There are NO waitresses. This is a horrible dystopian future where everybody is out of work. When they figure out how to use robots to make food, the cooks will be gone too.
I ordered a 5-way chili/spaghetti. It was apparently a microwave TV dinner. It came in a vacuum-formed disposable black plastic bow with a vac-formed transparent plastic lid, exactly like a frozen dinner. The portion was tiny, the spaghetti was thin just like a frozen dinner. It looked NOTHING like the photo. This isn't a real restaurant. It's a vending machine.
The tables were all disgusting since they're rarely cleaned. You have to scan a receipt to enable the soda machines each time you refill. This place is a bad joke. Just say NO to putting people out of work and frozen food.
Atmosphere: 1
Food: 2
Service: 1
Courtney Pace
Waited in the drive thru for 15 minutes since we could not go inside all for the beyond rude girl at on the speaker to tell us we were not able to be served then turned off her headset. It was 11:44 when we pulled up to the speaker. Not 12. Crappy service all the way around, but I’m not shocked.
Josh Myers
Food was ok. Never recieved multiple items on order after asking repeatedly. DO NOT come here expecting normal service or even to receive what you pay for. Do not expect to receive a response from any staff member. Won’t come here ever again
Atmosphere: 2
Food: 2
Service: 1
Sharon
Worst one ever. Bathrooms were terrible, you have to order on computer and food was terrible. The only thing good was the chocolate shake.
We t thru drive thru
Food: 5
Service: 5
Always a fantastic experience!
Atmosphere: 5
Food: 5
Service: 5
We did the drive up but the taste was great and priced well
Food: 5
Service: 5
Recommended dishes: Triple Steak Burger with Cheese on Grilled Sourdough Bread, Shoestring Fries
That location had moved to more of a computer order and self serve format. Miss the normal service in Steak and Shake with waiters and waitresses.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Plain Cheeseburger and Fries
Love this restaurant with great customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Steak Burger with Cheese on Grilled Sourdough Bread, Onion Rings
It was delicious I wish we had one opened again in Panama
Atmosphere: 5
Food: 5
Service: 5
This is the worst restaurant I've EVER been to. For dining in you order on a screen. You have to touch a nasty screen that EVERYBODY in town has fondled with their nasty fingers. There are NO waitresses. This is a horrible dystopian future where everybody is out of work. When they figure out how to use robots to make food, the cooks will be gone too.
I ordered a 5-way chili/spaghetti. It was apparently a microwave TV dinner. It came in a vacuum-formed disposable black plastic bow with a vac-formed transparent plastic lid, exactly like a frozen dinner. The portion was tiny, the spaghetti was thin just like a frozen dinner. It looked NOTHING like the photo. This isn't a real restaurant. It's a vending machine.
The tables were all disgusting since they're rarely cleaned. You have to scan a receipt to enable the soda machines each time you refill. This place is a bad joke. Just say NO to putting people out of work and frozen food.
Atmosphere: 1
Food: 2
Service: 1
Waited in the drive thru for 15 minutes since we could not go inside all for the beyond rude girl at on the speaker to tell us we were not able to be served then turned off her headset. It was 11:44 when we pulled up to the speaker. Not 12. Crappy service all the way around, but I’m not shocked.
Food was ok. Never recieved multiple items on order after asking repeatedly. DO NOT come here expecting normal service or even to receive what you pay for. Do not expect to receive a response from any staff member. Won’t come here ever again
Atmosphere: 2
Food: 2
Service: 1
Worst one ever. Bathrooms were terrible, you have to order on computer and food was terrible. The only thing good was the chocolate shake.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Delicious as usual.
Atmosphere: 3
Food: 4
Service: 5
1st time there cheeseburger was great definitely better than the norm.
Atmosphere: 4
Food: 4
Service: 4
Food is always delicious, I love the garlic butter burgers!!
Atmosphere: 5
Food: 5
Service: 5
Late night snack
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Plain Cheeseburger and Fries
Self service kiosks. No real human contact. It's a shame that such a good restaurant chain has fallen from grace. As always, the food was good.
Atmosphere: 3
Food: 4
Service: 2
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