How is it possible in this day and age of technology that you can’t return people’s money when you cannot fulfill an order. I placed an order online which couldn’t be fulfilled and the manager could only give me a voucher with a promise to fulfill my order at a later date. I should read the reviews before ordering. Never again.
Service: 1
Mark Franks
This place disappoints on a consistent basis. I’m not sure how they’re still in business. Maybe I’m even dumber to keep coming back. I stopped in to get a Sunday and they were out of vanilla ice cream. How can you run out of vanilla ice cream in an ice cream store? The employee had an attitude and Genuinely seemed like this was the last place on earth he wanted to be. When I ask how he could run out of vanilla ice cream he said it’s the owners fault.
Atmosphere: 1
Food: 1
Service: 1
Andrew Ludvigsen
Partially my fault for giving this location so many chances. It is on my way to work so out of pure convenience I sometimes stop by. Several times I have pre-ordered and paid for items then told that they were out of stock and given some other item, that I did not want. I have asked for refunds but never received anything. I tried using the app for a refund and that got me no where also. Horrible service. Also one time I got an iced coffee that tasted like Orange Juice. So either the milk was super expired or there was a problem with the coffee maker.
James Knight
Do not go here. Absolutely Horrible. Staff sucks and they always are out of something. How this place is still in business is beyond my comprehension. STAY AWAY!!!!
Atmosphere: 1
Food: 1
Service: 1
Andru L
Partially my fault for giving this location so many chances. It is on my way to work so out of pure convenience I sometimes stop by. Several times I have pre-ordered and paid for items then told that they were out of stock and given some other item, that I did not want. I have asked for refunds but never received anything. I tried using the app for a refund and that got me no where also. Horrible service. Also one time I got an iced coffee that tasted like Orange Juice. So either the milk was super expired or there was a problem with the coffee maker.
Zoraida Compliments *_*!!
Complements for Ricky agrees Cosmo with a smile in his ways, and with a common effect in stores to provide excellent customer service while accommodating all customers in a timely manner thank you for hiring a gentleman light Ricky he is an essential piece to your ice cream parlor he’s a keeper and we all like him as customers
Monique Prater
Missing flavors, I asked for sprinkles and the worker basically did not know how put sprinkles on a cone. No receipt as register was out of paper. No attempt to add paper. Trash overflowing. Management needs to train better
Monique Frye
Missing flavors, I asked for sprinkles and the worker basically did not know how put sprinkles on a cone. No receipt as register was out of paper. No attempt to add paper. Trash overflowing. Management needs to train better
Kristi Dorough
I order a cappuccino blast on a daily basis. This is the most disgusting drink I have ever received. It is hit or miss at this store, half the time they can’t even make it. But this ends it for me. I can’t support a store that can’t get it together.
I always have a very nice experience here!The two young gentlemen that work there are always polite and patient! They provide excellent customer service everytime! Plus, the ice cream is always SO good!! Thanks guys!
Jorge Torres Equihua
Customer service via counter needs more attention. They take too long.
Melissa Hause
Don’t have your hours online say you close at 10PM when you’re gonna close your doors at 9PM. I drove 30 mins just to get there and have the doors be locked. NOT HAPPY.
How is it possible in this day and age of technology that you can’t return people’s money when you cannot fulfill an order. I placed an order online which couldn’t be fulfilled and the manager could only give me a voucher with a promise to fulfill my order at a later date. I should read the reviews before ordering. Never again.
Service: 1
This place disappoints on a consistent basis. I’m not sure how they’re still in business. Maybe I’m even dumber to keep coming back. I stopped in to get a Sunday and they were out of vanilla ice cream. How can you run out of vanilla ice cream in an ice cream store? The employee had an attitude and Genuinely seemed like this was the last place on earth he wanted to be. When I ask how he could run out of vanilla ice cream he said it’s the owners fault.
Atmosphere: 1
Food: 1
Service: 1
Partially my fault for giving this location so many chances. It is on my way to work so out of pure convenience I sometimes stop by. Several times I have pre-ordered and paid for items then told that they were out of stock and given some other item, that I did not want. I have asked for refunds but never received anything. I tried using the app for a refund and that got me no where also. Horrible service. Also one time I got an iced coffee that tasted like Orange Juice. So either the milk was super expired or there was a problem with the coffee maker.
Do not go here. Absolutely Horrible. Staff sucks and they always are out of something. How this place is still in business is beyond my comprehension. STAY AWAY!!!!
Atmosphere: 1
Food: 1
Service: 1
Partially my fault for giving this location so many chances. It is on my way to work so out of pure convenience I sometimes stop by. Several times I have pre-ordered and paid for items then told that they were out of stock and given some other item, that I did not want. I have asked for refunds but never received anything. I tried using the app for a refund and that got me no where also. Horrible service. Also one time I got an iced coffee that tasted like Orange Juice. So either the milk was super expired or there was a problem with the coffee maker.
Complements for Ricky agrees Cosmo with a smile in his ways, and with a common effect in stores to provide excellent customer service while accommodating all customers in a timely manner thank you for hiring a gentleman light Ricky he is an essential piece to your ice cream parlor he’s a keeper and we all like him as customers
Missing flavors, I asked for sprinkles and the worker basically did not know how put sprinkles on a cone. No receipt as register was out of paper. No attempt to add paper. Trash overflowing. Management needs to train better
Missing flavors, I asked for sprinkles and the worker basically did not know how put sprinkles on a cone. No receipt as register was out of paper. No attempt to add paper. Trash overflowing. Management needs to train better
I order a cappuccino blast on a daily basis. This is the most disgusting drink I have ever received. It is hit or miss at this store, half the time they can’t even make it. But this ends it for me. I can’t support a store that can’t get it together.
One of the employees there was super nice.
Restaurantji Recommends
One of the employees there was super nice.
I always have a very nice experience here!The two young gentlemen that work there are always polite and patient! They provide excellent customer service everytime! Plus, the ice cream is always SO good!! Thanks guys!
Customer service via counter needs more attention. They take too long.
Don’t have your hours online say you close at 10PM when you’re gonna close your doors at 9PM. I drove 30 mins just to get there and have the doors be locked. NOT HAPPY.
Very friendly service.
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