Service was very friendly however they were out of a lot of popular items. Ice cream was freezer burned which affected the quality.
Atmosphere: 4
Food: 2
Service: 5
Max М
Very bad experience. The dude was talking on the phone the whole time and didn't care about us at all. He charged extra for almonds and cherries that were supposed to be included, and there were no toppings.
Atmosphere: 1
Food: 2
Service: 1
Matt
Just placed and order with this company through Ubereats. Didn't have any of the available items I ordered except liquids which was only 8 to 9 dollars of my order of 29 and I when I cancelled. This restaurant gets the total amount I paid and I get nothing in return. A swift kick in the @$$, saying thanks for your money chump. Previous sentence is an interpretation. I basically got scammed for 30 dollars of my own money for no work done. I'm going to be reporting this to the better business bureau because what just happened is completely unethical. On top of all this, I had to waste an hour to 2 hours of my own time trying to get my money back for no service and an unkindly experience. Do not order from here. They don't care and just want your money for free.
Atmosphere: 1
Food: 1
Service: 1
Michael Gilmore
Great selection of flavors with friendly, smiling service.
Atmosphere: 4
Food: 5
Service: 5
Tony Magnetic
What happened to all the original ice cream flavors ??? And service ?? Carrolwood fail sorry
Atmosphere: 2
Food: 2
Service: 2
Michelle D'Altorio
Ordered banana split via door dash. 45 min after I order, 30 min after my dasher has been waiting he messages me that they don’t have bananas, don’t have marshmallow, and don’t have cookie dough or cookies and cream ice cream. What ice cream business runs out of 80% of the items I ordered? Unbelievable, ridiculous, sad. 1 hour after placing order on door dash my dasher is still waiting to pick up order. How long does it take to make a sundae? Horrible. Been waiting for my order, now telling me there’s only 2 people working there and I won’t be getting my order smfh
Melissa Braun
Great service, great ice cream but stale cones.
Brandi B
Ordered a two scoop sundae. The ice cream was freezer burned and the cherry on top tasted like cough medicine ? Not a pleasant experience
Haley O'Connell
This place is the worst. They don’t answer their phone so you can check that items are in stock before ordering, and they don’t allow substitutions. So buyer beware if you’re trying to order a polar pizza for anyone special!
The employees offered a terrible attention, when I arrived seemed invisible and when I requested attention they answered me very rudely, some employees was texting while I was working.
The employees offer terrible attention, when one arrives one seems invisible and when we request attention they answer with very bad manners, some employees were using their cell phones while working.
John F. Panzarella
Worst milkshake of all time.
Smiling Tulip
It's the little details that make all the difference, this was my first time ever ordering a pup cup and they were happy to give us one free of charge and my little dog loved it. Thank you ❤️
Karen Herfel
Old ice cream and kids didn’t know what they’re doing. We all threw it away.
bryan rudd
Plastic film on top layer of ice cream cake. Nobody has responded
Good ice cream with adds , recommended
Food: 5
Service: 5
Service was very friendly however they were out of a lot of popular items. Ice cream was freezer burned which affected the quality.
Atmosphere: 4
Food: 2
Service: 5
Very bad experience. The dude was talking on the phone the whole time and didn't care about us at all. He charged extra for almonds and cherries that were supposed to be included, and there were no toppings.
Atmosphere: 1
Food: 2
Service: 1
Just placed and order with this company through Ubereats. Didn't have any of the available items I ordered except liquids which was only 8 to 9 dollars of my order of 29 and I when I cancelled. This restaurant gets the total amount I paid and I get nothing in return. A swift kick in the @$$, saying thanks for your money chump. Previous sentence is an interpretation. I basically got scammed for 30 dollars of my own money for no work done. I'm going to be reporting this to the better business bureau because what just happened is completely unethical. On top of all this, I had to waste an hour to 2 hours of my own time trying to get my money back for no service and an unkindly experience. Do not order from here. They don't care and just want your money for free.
Atmosphere: 1
Food: 1
Service: 1
Great selection of flavors with friendly, smiling service.
Atmosphere: 4
Food: 5
Service: 5
What happened to all the original ice cream flavors ??? And service ?? Carrolwood fail sorry
Atmosphere: 2
Food: 2
Service: 2
Ordered banana split via door dash. 45 min after I order, 30 min after my dasher has been waiting he messages me that they don’t have bananas, don’t have marshmallow, and don’t have cookie dough or cookies and cream ice cream. What ice cream business runs out of 80% of the items I ordered? Unbelievable, ridiculous, sad. 1 hour after placing order on door dash my dasher is still waiting to pick up order. How long does it take to make a sundae? Horrible. Been waiting for my order, now telling me there’s only 2 people working there and I won’t be getting my order smfh
Great service, great ice cream but stale cones.
Ordered a two scoop sundae. The ice cream was freezer burned and the cherry on top tasted like cough medicine ? Not a pleasant experience
This place is the worst. They don’t answer their phone so you can check that items are in stock before ordering, and they don’t allow substitutions. So buyer beware if you’re trying to order a polar pizza for anyone special!
Restaurantji Recommends
The employees offered a terrible attention, when I arrived seemed invisible and when I requested attention they answered me very rudely, some employees was texting while I was working.
The employees offer terrible attention, when one arrives one seems invisible and when we request attention they answer with very bad manners, some employees were using their cell phones while working.
Worst milkshake of all time.
It's the little details that make all the difference, this was my first time ever ordering a pup cup and they were happy to give us one free of charge and my little dog loved it. Thank you ❤️
Old ice cream and kids didn’t know what they’re doing. We all threw it away.
Plastic film on top layer of ice cream cake. Nobody has responded
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