Burger King

From Tenn and son was in St Joseph hospital so we walked down to burger King, I have to say that was the best whooper I've had in a long time. Everything was fresh and hot.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Whopper

They are NEVER OPEN in the morning when it says they are

No the best place always making mistakes with orders and super slow.
1/9/25 decide to give them another chance and my breakfast sandwich was moldy stopped by the store and I was told since I ordered on BK app I need to deal with the app customer service.
Here is the response from the app.
Thank you for contacting the Burger King Guest Care Team. We take this kind of feedback very seriously and appreciate you taking the time to make us aware of your experience.

I've created an incident report using the details provided and passed it along to the restaurant management team for internal review. If applicable, they will be in touch with all parts of our food operations chain, related to this incident to ensure it is properly handled and documented.

Additionally, I was able to request a refund of $9.35 for any inconvenience or frustration this may have caused. You should expect to see these funds returned to the original payment method within 5 to 7 business days, depending on your financial institution.

Again, I sincerely apologize for this experience and appreciate you taking the time to make us aware of your experience as it gives us the opportunity to ensure better service moving forward.

Your continued support as a valued guest at Burger King is greatly appreciated!

Kind Regards,
Ari
Burger King Guest Services

Disclaimer: Burger King Franchisees are independently owned and operated. As such, no guarantees can be made that any action will be taken on their end toward a satisfactory resolution.

Atmosphere: 1

Food: 1

Service: 1

Jamal was wonderful! Best customer service I’ve had at a fast food place. #

Atmosphere: 5

Food: 5

Service: 5

Food was ok service in the other hand I received my food and I asked Tangela politely for some ketchup and mayo the drive thru worker stated she had already put some in the bags in wich I checked and nothing was in the bags so I waited until Tangela noticed me again and told her if I can get ketchup and mayo she gave me a smerk and attitude wich was unnecessary and rude. Disappointed on costumer service.

Atmosphere: 3

Food: 3

Service: 3

BEST BK EVER!

Atmosphere: 5

Food: 5

Service: 5

My experience was terrible, I placed an order online and the Driver delivered my food to the wrong apartment, anyway, I spent about 35 dollars and now no one returns my money and the food never arrived

Long wait in and never served. Has two menus to order done and kept taking orders from the same menu and ignoring the other line. No thanks.

Atmosphere: 1

Food: 1

Service: 1

Long wait for to go order inside. Chicken sandwich was overcooked and uneditable. I asked for a replacement of both sandwiches and was told by the manager that I could only get one replacement because "we ate them"

Atmosphere: 1

Food: 1

Service: 1

9/28/2024 8:30am Burger King 2506 W. MLK Tampa Florida 33607 drive thru. I was in line ordered #2 breakfast meal with coffee 7 cream, 7 sugar for coffee. Pulled forward to pay at 1st window. In window, there is displayed “please pay at this window”. So I wait, no employee shows. Car behind me jumps in front of me to window #2 and employee looks out of window at looks at me. I motion that car and beeped my horn to say “no”. Employee takes money from that car and completes order. I drive up after and explained that car just jumped the line in front of me. Employee laughs and says “Well he heard me say that you pay at window #2”. I said I didn’t hear you say that and it is wrong that you serve a customer out of line. You saw me sitting there, you could have motioned to pull forward”. She laughs. I told her that is an injustice and you lost a valuable customer. I drove off and went less than a mile to your competitor. Service sucks bye!

Service: 1

Very welcoming employees, The only location in my area that serves items from the secret menu

Atmosphere: 5

Food: 5

Service: 5

Really don't like the food it has changed from back in the days.

The workers are nice but I’m not sure why it takes so long. I come here for the convenience and coupons!! Keep sending the coupons!!

Kid-friendliness: Crowns for everyone!!

Atmosphere: 3

Food: 1

Service: 5

Recommended dishes: Vanilla Soft Serve, Crispy Chicken Sandwich, Onion Rings, Whopper Sandwich, Chicken Fries

Friendly staff at this location. Food is fresh.

Parking: Own parking lot and drive-thru.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Whopper Sandwich

Very relaxed atmosphere, great food and quick service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Whopper Sandwich, Chicken Fries