I understand phone calls can be important. However, it really made me upset to be sitting in drive thru for 20+ while an employee is standing between the windows screaming into her phone the entire time. Felt like a slap in the face, you can at least take your phone call where waiting customers aren’t going to see it.The young man working the window was very polite though and the food was hot. I love the way he says we rule ??
Atmosphere: 1
Food: 5
Service: 3
Dexter Edwards
From the last time I’ve been at this location the service and atmosphere was 100times better than usually. The manager Maria was very attentive and Dalton at the register was very respectful and had everything flowing in the back kitchen letting them know what food need to be drop. Keep up the great job.
Atmosphere: 5
Food: 5
Service: 5
Paul “Airborne” Titanup
The drive through line was quick on a weekday. The impossible burger was awesome.
Food: 5
Service: 4
Recommended dishes: Impossible Whopper
Aixa Asencio
The manager named Ana does not have even a minimum of attention to the client and even less to the workers. They speak badly to the client, to their workers as if they were dogs! She doesn't know and shouldn't lead!The attention in general is terrible just because of it, because it predisposes the workers in their day.
Atmosphere: 1
Food: 1
Service: 1
Robert S.
Customer service is low class. No social skills, no common courtesy and they got the order wrong. Will never return to this location.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whopper
Yesenia Zamarripa
Stopped in yesterday and our order was taken by someone named Frank. So rude and so much attitude for no reason. First and last time I will be stopping in at this location. Disgusting service.
Atmosphere: 2
Food: 2
Service: 1
Maire García R
The service is actually so bad I was in the drive-through and I ask for ketchup for my French fries and they didn’t give me and the blonde had a bad attitude the whole
Atmosphere: 1
Food: 1
Service: 1
David and Michael Jean / Braunm
Not fresh sitting in a heating
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Onion Rings
Gliceria Alonso
They were out of an item and offered me additional of a second item as an "I'm sorry".
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Onion Rings, Whopper
Joby Teel
The last three times that my family has ordered at this location, we have had Extremely !!! long wait times for the food in the drive-through. Food is not prepared properly and the customer service from the “ Manager” is poor, to say the least!!!! Argued with me on whether my order was prepared correctly.. When I told the employee who said he was the manager, that I wasn’t going to argue over whether or not my order was correct and told him I will no longer be purchasing food from Burger King and I would be making a complaint, he said OK and hung up the phone. It truly is a shame that customers are treated this way.
Went thru drive thru.. ordered a Canadian. Bacon whopper meal … for almost $13.00 —- got home to find a chicken sandwich with cheese and bacon strips … (disappointed for $13.00 to not get a whopper … from “home of the whopper…) I called they said if you want to come back we will replace it ….I’m already home —- so can’t do that…No one in the restaurant and only one person in line behind me giving an order .. .. waste of money … and I don’t have money to waste !!!
Food: 1
Service: 2
Fernando Alvarez
Poor cust service and store manager really
Atmosphere: 1
Food: 2
Service: 1
Tiana Szilagyi
discrimination, disgusting.
Atmosphere: 1
Food: 1
Service: 1
Mike Caraballo
Poorly educated and unprofessional staff. I ordered through the BK app and did not receive the order correctly. When I called the store to report and ask what was happening in that situation, the woman told me to go look for what was missing today, tomorrow, or next week. I couldn't do anything, I had to complain through the app through a chat that sent an email which would be responded to within 24 to 48 hours.
I understand phone calls can be important. However, it really made me upset to be sitting in drive thru for 20+ while an employee is standing between the windows screaming into her phone the entire time. Felt like a slap in the face, you can at least take your phone call where waiting customers aren’t going to see it.The young man working the window was very polite though and the food was hot. I love the way he says we rule ??
Atmosphere: 1
Food: 5
Service: 3
From the last time I’ve been at this location the service and atmosphere was 100times better than usually. The manager Maria was very attentive and Dalton at the register was very respectful and had everything flowing in the back kitchen letting them know what food need to be drop. Keep up the great job.
Atmosphere: 5
Food: 5
Service: 5
The drive through line was quick on a weekday. The impossible burger was awesome.
Food: 5
Service: 4
Recommended dishes: Impossible Whopper
The manager named Ana does not have even a minimum of attention to the client and even less to the workers. They speak badly to the client, to their workers as if they were dogs! She doesn't know and shouldn't lead!The attention in general is terrible just because of it, because it predisposes the workers in their day.
Atmosphere: 1
Food: 1
Service: 1
Customer service is low class. No social skills, no common courtesy and they got the order wrong. Will never return to this location.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whopper
Stopped in yesterday and our order was taken by someone named Frank. So rude and so much attitude for no reason. First and last time I will be stopping in at this location. Disgusting service.
Atmosphere: 2
Food: 2
Service: 1
The service is actually so bad I was in the drive-through and I ask for ketchup for my French fries and they didn’t give me and the blonde had a bad attitude the whole
Atmosphere: 1
Food: 1
Service: 1
Not fresh sitting in a heating
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Onion Rings
They were out of an item and offered me additional of a second item as an "I'm sorry".
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Onion Rings, Whopper
The last three times that my family has ordered at this location, we have had Extremely !!! long wait times for the food in the drive-through. Food is not prepared properly and the customer service from the “ Manager” is poor, to say the least!!!! Argued with me on whether my order was prepared correctly.. When I told the employee who said he was the manager, that I wasn’t going to argue over whether or not my order was correct and told him I will no longer be purchasing food from Burger King and I would be making a complaint, he said OK and hung up the phone. It truly is a shame that customers are treated this way.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whopper, Chicken Sandwich
Restaurantji Recommends
Went thru drive thru.. ordered a Canadian. Bacon whopper meal … for almost $13.00 —- got home to find a chicken sandwich with cheese and bacon strips … (disappointed for $13.00 to not get a whopper … from “home of the whopper…) I called they said if you want to come back we will replace it ….I’m already home —- so can’t do that…No one in the restaurant and only one person in line behind me giving an order .. .. waste of money … and I don’t have money to waste !!!
Food: 1
Service: 2
Poor cust service and store manager really
Atmosphere: 1
Food: 2
Service: 1
discrimination, disgusting.
Atmosphere: 1
Food: 1
Service: 1
Poorly educated and unprofessional staff. I ordered through the BK app and did not receive the order correctly. When I called the store to report and ask what was happening in that situation, the woman told me to go look for what was missing today, tomorrow, or next week. I couldn't do anything, I had to complain through the app through a chat that sent an email which would be responded to within 24 to 48 hours.
Service: 1
Horrible! Unclean!
Atmosphere: 1
Food: 1
Service: 1