CAVA
936 S Howard Ave, Tampa
(813) 587-0172
Recent Reviews
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Delicious, healthy food, and you can grab it in just minutes. My new go-to in OKC!
First time there. All the staff was friendly and helped a first timer to create a perfect bowl. Tamia was sensational
I had a horrible experience on Saturday, September 20th around 9:30 pm at your midstate mall location. The experience lasted about 30 minutes starting with a 10 minute wait in line. When I was finally served, the food options I preferred were out and there was an additional 15 minute wait for brown rice and grilled chicken. For context, I am a mom and decided to take a break last night and feed my family cava for dinner. My children were waiting for me in the car and I did not have 15 minutes to wait. So instead of brown rice, I settled for white rice and instead of regular grilled chicken, I asked the girl serving me if I could substitute the harissa chicken and shawarma chicken due to the inconvenience. The young lady said it was ok, however at check out, the cashier was confused and attempted to charge me for Harissa and shawarma chicken prices. I explained to her that I preferred grilled chicken but due to the wait asked for harissa chicken and shawarma chicken as a substitute. The cashier then left the register to go ask a manager and came back saying she could waive two children pitas and charge for one bowl and kids pita. I agreed and gave her $25 to pay, however she didn’t know how to process my transaction and asked a coworker to help. The coworker proceeded ring up my transaction and charge me full price while using my rewards to redeem the two children’s pitas. I objected and told her what the previous cashier had promised. When the second cashier couldn’t complete my transaction properly, I asked for manager who then came to assist. When I explained the issue to the manager she said for the inconvenience that she’d only charge me for the bowl and waive the 3 kids pitas. When I told her that I handed the previous cashier $25, she got confused and said ok and was about to take my full $25. In disbelief I asked what she was doing and she stammered on her words attempting the settle the transaction with my $25 which was not what she promised me. At that point was grew impatient and frustrated and asked for my money back so that I could take my business elsewhere. I left CAVA empty handed with no food for my family because no one knew what they were doing and wasted my time! Today I checked my rewards account and saw that 2000 of my CAVA points have been redeemed despite I didn’t receive a meal. This experience has deeply soured my perception of cava and the competency of the staff. I will never go to that location EVER again! I want my points back as well!
Manager and staff were so accommodating and pleasant. The food was Delicious!!!
Atmosphere: 5
Food: 5
Service: 5
Wow. 8/26/25. No AC at all in the restaurant. I don’t care as the customer, but has a human. Send the workers home!!! These working conditions are completely unsafe. Pay them overtime for the work they did today and close the store until it’s fixed. Society can wait for our next cava bowl until the workers rights are met
Atmosphere: 1
Food: 5
Service: 5
Joseph and Christian hold it down every time my family and I come in the building! Thank you for being a blessing and shout out to the rest of the crew for making us feel welcomed every time! We’ll definitely be back and we appreciate you guys for treating us like family!
Atmosphere: 5
Food: 5
Service: 5
Amazing service from Joseph and my bowl was a 10/10
Atmosphere: 5
Food: 5
Service: 5
great meal (glazed salmon bowl) - super friendly service (Lily) :)
Atmosphere: 5
Food: 5
Service: 5
Joseph helped me and and did very excellent service and took the line down very good great service-Darren
Atmosphere: 5
Food: 5
Service: 5
As someone who spent more than $2k at CAVA restaurants in the last year and a half, and as someone who has been to numerous CAVA locations nationwide I can honestly say this is THE WORST location hands down.
Regular chicken portion is two tablespoons here, “double meat” gets you extra teaspoon and a half. Double meat literally didn’t cover half surface of the plate. Brown rice was underdone or old, it did crunch on teeth and was extremely hard to the point that it was not chewable, I was afraid to damage my teeth.
And I’ll let you judge the service quality by giving this interaction word to word.
Me: “Can I please get double chicken?”
Server: “Da whaaa?”
No greeting, no pleasantries, just giggles between a group of 3 servers standing behind counter talking to each other.
Didn’t get free side of pita until I asked for it TWICE and waited after paying for my order for extra minute. Were not asked for my CAVA account to get points, when I did say I had account and wanted to get points, they made it seem like go ahead and scan it, but no points were rewarded.
I have come to this location twice. Giving them a benefit of the doubt after first visit. Not coming ever again.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Joseph was outstanding. Quickest bowl I’ve ever seen made. Was able to answer my questions about the different protein options and portioned everything out perfectly. 10/10 experience.
Atmosphere: 5
Food: 5
Service: 5
Joseph at the CAVA on South Howard is amazing! He always goes above and beyond to make sure everything is perfect and that I have a great experience. He’s incredibly friendly, attentive, and just overall fantastic with people. Every time I see him working, I know I’m going to be taken care of. Honestly, he’s the reason I’ll keep coming back—I’ll definitely be planning my visits for when Joseph is there!
Atmosphere: 5
Food: 5
Service: 5
Best experience going to Cava. Joseph was the best and made the experience the best I’ve had. Thank you Joseph and the crew at Cava!
Atmosphere: 5
Food: 5
Service: 5
Joseph is the man. Exceptional customer service!! Def come back to this location
Atmosphere: 5
Food: 5
Service: 5
Great staff, great service, Joseph the all star fr
Atmosphere: 5
Food: 5
Service: 5
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