Charleys Cheesesteaks and Wings

I spent 12 on a small cheesesteak and a lemonade. The drink was the best thing. And when did a Philly automatically come with lettuce and tomatoes? Really....

Food: 1

Service: 1

I ordered delivery from them. After waiting almost an hour and a half, they canceled my order. They did not refund me my payment. When I tried calling the store, they hung up on me. I finally had to dispute the charge through the credit card company.

Sief is an awesome happy employee. It’s so refreshing to be treated well in a drive thru. He was incredibly funny and professional. I’ll be back. Thank you.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Philly

. I understand the need for the card info. The lack of communication about this was my issue. They also pay for reviews. This is absolutely unacceptable to me. I suggest you read Google reviews for this business with the knowledge that a financial incentive may have been provided for the reviews. I also received a marketing text to set up regular cleaning that was worded as if my initial cleaning had already been done when it had not. I appreciate the vigor of their marketing, but not the timing or the methods.

I wanted to give a big kudos to the employee that was working the drive-thru today named “ Sief “. 10 out of 10 with his customer service. He should be promoted. This was our 2nd time back this week and he remember us from Tuesday. Had me and wife I laughing until our food was ready. You should mirror him in training for any upcoming employee.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Philly Cheesesteak, Old School Cheesesteak Boxed Meal, Buffalo Wing, French Fries

Good eats. Quick, never disappointed

Atmosphere: 4

Food: 4

Service: 4

Brianna, Joelle and Shady were super helpful and cool!

Atmosphere: 5

Food: 5

Service: 5

Terrible customer service and not so friendly staff.

Wow! Only 1 female & 1 male employee working. They never stopped! The whole time we were there (we ate our meals inside) the 2 constantly worked. They both deserve a raise. Very impressive employees.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Philly, Philly Cheesesteak

The food was the best food i’ve ever had i would definitely eat this every day and the restaurant in general is on point .

Kid-friendliness: i felt very safe and comfortable eating here

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Philly Cheesesteak

The bread is amazingly crispy the way the chicken combines with the sauce and bread it’s amazing

Atmosphere: 5

Food: 5

Service: 5

Got my order wrong and tried to send me through the drive through to reorder, never gave me a receipt and tried to just give me any receipt he printed. Did I mention he gave us someone else’s food .

Atmosphere: 3

Food: 4

Service: 1

I ordered food with the app, I PAID for it and I showed up to get it and the location claimed they didn’t have my order yet my money was taken. They didn’t care one bit about it and when I emailed customer service multiple times since JANUARY nothing was done so they took my money but no good or service provided. Theives. I have not been back since

$20 will get you a decent-sized cheesesteak with a very large order of fries and a drink (Feb 2025). Store is clean, and the staff is friendly. There did not seem to be any issue customizing my order. They did not offer a receipt which is not the worst thing, but I do like to be offered at the very least. The chicken cheesesteak that I got was delicious. French fries were fairly generic but got the job done. Would definitely come back for cheesesteak and would rank it with other decent cheesesteak establishments in Tampa.

Atmosphere: 5

Food: 5

Service: 5

It was great experience for my first time at charleys the watermelon strawberry lemonade is great and cheese steak too recommend

Atmosphere: 5

Food: 5

Service: 5