Chipotle Mexican Grill

309 N Westshore Blvd, Tampa
(813) 289-9820

Recent Reviews

Jessica K. Garcia

I order the Barbacoa Bowl and it wasn’t really all that, really salty and rice was not good in flavor either!

Atmosphere: 1

Food: 1

Service: 3

Betty Ann Bachert

Very fresh

Atmosphere: 5

Food: 5

Service: 5

ONESTO Montfrooy

Chipotle Mexican Grill offers quick and tasty Mexican meals. With customizable options like burritos and bowls, it's perfect for a fast bite with friends. Enjoy bold flavors made with fresh ingredients at Chipotle. ?

Atmosphere: 5

Food: 5

Service: 5

Un mundo en las Experiencias de Viajes

I love it, all the ingredients are totally balanced for a healthy diet I love that all the ingredients are totally balanced for a healthy diet

Atmosphere: 4

Food: 5

Service: 5

Crystol Brian

For my first experience sad to say I was disappointed. Not sure what I expected but it’s definitely not the type of food to eat if you’re looking for Mexican food. ?

Atmosphere: 2

Food: 2

Service: 2

John Joeb

Disappointing Experience: Unprofessional Staff and ManagementI've been a regular customer at this Chipotle location for the past 8 weeks, ordering online almost every day. However, my recent experience has left me deeply disappointed and questioning the professionalism of the staff and management.Upon arriving to pick up my order, I was met with laughter from several employees when I asked for my order. Instead of addressing the issue promptly, three of them ran to the back of the restaurant, leaving me waiting for several minutes. Overhearing them admitting they had given my order to someone else only added to the frustration.When I finally asked for the manager, the response was lackluster. Despite my order being misplaced and the inconvenience caused, the manager refused to offer a refund, claiming it wasn't possible. Even when asked to remake my order, it was clear he was reluctant to do so.Deciding to give it another shot, I returned a few minutes later, only to be met with further disregard for customer service. Not only was I told they were out of chicken for my bowl, but the manager blatantly ignored my requests for assistance, even when I suggested remaking the chicken.The final straw came when, in front of other customers and staff, the manager told me to "take it up with corporate" when I asked about my options for resolving the situation.As someone with a background in hospitality, I'm appalled by the lack of professionalism and basic customer service skills displayed by the staff and management of this Chipotle location. Such behavior is simply unacceptable, and I hope this review serves as a wake-up call for improvement.Date of Incident: March 7, 2024, 9:30 PM

Atmosphere: 1

Food: 1

Service: 1

Max Flight

Buyer Beware !My friend walked out without his Burrito. The guy making it utterly ruined a simple task.My own “bowl” was tasteless, wet, sloppy, gash. This must qualify as the world’s worst Chipolte.Go and eat elsewhere!

Atmosphere: 1

Food: 1

Service: 1

Yaritza Rodriguez

I want to give a shout out to the crew who was there last night. We visited aroun 8pm and you could tell everybody had a long day, yet they were still providing service and the guy on the line was polite on doing everything he could to keep it going.

Atmosphere: 5

Food: 5

Service: 5

Kyara Peguero

Rice is not fully cooked and they never follow my order how i order online.

Atmosphere: 4

Food: 1

Service: 1

Sav Ozer

i love chipotle as a franchise but this specific location was dirty, the employees are ignorant and the service was very poor. i had asked for a burrito and the guy hardly wrapped it and everything fell out. i dont care about the food, but attentiveness is something that NEEDS to be worked on at this location.

Atmosphere: 1

Food: 1

Service: 1

Verobel

Everything is dirty, they serve you very little and the bathrooms don't even mention how dirty they were, the food is cold and looks old, the worst Chipotle I've ever known in

Atmosphere: 1

Food: 1

Service: 1

Maryia “EM” Fennell

Always super busy for lunch but it's worth the wait. Food was fresh except I'd ask for fresh chips. I don't think I've ever gotten a fresh bag of chips from any of the chipotles . That's the only downside with this chain.

Atmosphere: 5

Food: 5

Service: 5

Paul Tinsley

The food is always good. Needs more parking. I got the chicken bowl but it’s not in the list.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips

Susan Turcotte

Was very busy but the line moved quickly and the food was great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Burrito Bowl with Guacamole and Queso Side of Chips and Guac One Drink, Carnitas Bowl, Chips & Queso Blanco, Chips, Side of Guacamole

Justus Roloff

Just go to the Dale mabry location it’s not worth it to go here. They’re always out of everything even in the middle of their lunch rush, dinner, doesn’t matter. They give you tiny portions compared to every other chipotle, and the service sucks. Definitely don’t mobile order here either or you will be missing

Atmosphere: 1

Food: 4

Service: 1

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