Worse experience ever. 5 people working there and it still took 5 minutes to wait on the person in front of me! I placed my order, I always get decaf because of a heart issue, then watch to make sure they give me decaf. Thank goodness I was paying attention because the guy started filling my cup with regular after he had put in the mocha and caramel. He wasn't happy when I told him it's supposed to be decaf. There are 5 DD near me and I only stopped here because I was getting breakfast for my 94yo neighbor. Needless to say I won't be going back or recommending this one. All the other ones really hustle! The one at the corner of Cypress and Dale Mabry only have two people working there and the drive thru is always busy but that are fast, FRIENDLY and reliable. Love that place. So beware š š¤
Atmosphere: 1
Food: 3
Service: 1
Chris Saw
What a great atmosphere - the guy who helped me was awesome - one of the best Dunkinā experiences ever!
Atmosphere: 5
Food: 5
Service: 5
Olivia Zinda
The ladies at this location are so sweet. My order was perfect. Thank you :)
Atmosphere: 5
Food: 5
Service: 5
L Stevenson
Went thru the drive thru and was impressed by how cheerful and quick they were at noontime. The munchkins were fresh! I tried the ham and cheese croissant, it was OK.
Food: 4
Service: 5
Morgan Yeager
Just avoid going inside if you can. Theyāll take forever at the counter, mess up your order, and then get upset when you ask them to correct your order. I wish this was a one off incident, but unfortunately itās a repetitive issue. The management seems to not be able to remedy this issue. So best to stick to the drive through. They have a fully staffed drive through that always is on top of their game.
Atmosphere: 1
Food: 4
Service: 1
D L
Found this location on my travels. Iām giving this place five stars but only for Yo Gabba Gabby who knows whatās up! Give her a raise. The kid is hustling with a good attitude!
Carrie Loyer
Love the frozen hot chocolate with whip cream.
Atmosphere: 5
Food: 5
Service: 5
maya rey
I came to order inside and I said excuse me three times and everyone completely ignored me. I was just trying to see if there were definitely open inside and they definitely were and they just the staff chose to ignore me and only focus on drive-through customers
Brent Hardgrave
If you like coffee with grounds in it and staff standing around laughing instead of helping customers, this Dunkinā is for you. Highly unprofessionalāone woman with no teeth yells at customers and clearly doesnāt take her job seriously. Worst dunkin experience multiple times.
Atmosphere: 1
Food: 4
Service: 1
Gmoney YT
disgusting there was a fly in my ice water and when I returned it to get a new one, the girl kind of like didnāt care at all like thatās disgusting. theyāre a bunch teenagers who donāt care and donāt really know how to do their jobs either.
Dunkinā came through with the patriotic donuts just in time for the holiday weekend! The festive star-shaped donuts were a fun surprise, and the variety was perfect.
From classic chocolate glazed to sprinkled and powdered stars, each one was fresh and hit the sweet spot. Dunkinā is always a reliable choice, but the themed donuts made this batch extra fun. Great for sharing and definitely a crowd-pleaser!
Atmosphere: 5
Food: 5
Service: 5
Milly F
I always love me some dunkin donuts but this location was alittle more special because of the service. Everyone was so extra kind and attentive. For them to really provide a smile at 8:15am really goes along way especially nowadays. Thank you guys, keep up the positivity and stay blessed (:
Atmosphere: 5
Food: 5
Service: 5
Jo
Manager and drive-through lady need to learn some respect for customers when they forget to take a payment and children drive off then realize and goes back to pay and they were rude and yelling at them. They did the right thing and came back and paid. Next time your window driver should take the payment first thatās what most people do.
Atmosphere: 1
Food: 1
Service: 1
Brock Burner
Only car in line, ordered a sausage wake up wrap and hash browns, albeit no sausage, thank you for a nice conversation and an egg and cheese wrap, next time please add sausageā¦.
Worse experience ever. 5 people working there and it still took 5 minutes to wait on the person in front of me! I placed my order, I always get decaf because of a heart issue, then watch to make sure they give me decaf. Thank goodness I was paying attention because the guy started filling my cup with regular after he had put in the mocha and caramel. He wasn't happy when I told him it's supposed to be decaf. There are 5 DD near me and I only stopped here because I was getting breakfast for my 94yo neighbor. Needless to say I won't be going back or recommending this one. All the other ones really hustle! The one at the corner of Cypress and Dale Mabry only have two people working there and the drive thru is always busy but that are fast, FRIENDLY and reliable. Love that place. So beware š š¤
Atmosphere: 1
Food: 3
Service: 1
What a great atmosphere - the guy who helped me was awesome - one of the best Dunkinā experiences ever!
Atmosphere: 5
Food: 5
Service: 5
The ladies at this location are so sweet. My order was perfect. Thank you :)
Atmosphere: 5
Food: 5
Service: 5
Went thru the drive thru and was impressed by how cheerful and quick they were at noontime. The munchkins were fresh! I tried the ham and cheese croissant, it was OK.
Food: 4
Service: 5
Just avoid going inside if you can. Theyāll take forever at the counter, mess up your order, and then get upset when you ask them to correct your order. I wish this was a one off incident, but unfortunately itās a repetitive issue. The management seems to not be able to remedy this issue. So best to stick to the drive through. They have a fully staffed drive through that always is on top of their game.
Atmosphere: 1
Food: 4
Service: 1
Found this location on my travels. Iām giving this place five stars but only for Yo Gabba Gabby who knows whatās up! Give her a raise. The kid is hustling with a good attitude!
Love the frozen hot chocolate with whip cream.
Atmosphere: 5
Food: 5
Service: 5
I came to order inside and I said excuse me three times and everyone completely ignored me. I was just trying to see if there were definitely open inside and they definitely were and they just the staff chose to ignore me and only focus on drive-through customers
If you like coffee with grounds in it and staff standing around laughing instead of helping customers, this Dunkinā is for you. Highly unprofessionalāone woman with no teeth yells at customers and clearly doesnāt take her job seriously. Worst dunkin experience multiple times.
Atmosphere: 1
Food: 4
Service: 1
disgusting there was a fly in my ice water and when I returned it to get a new one, the girl kind of like didnāt care at all like thatās disgusting. theyāre a bunch teenagers who donāt care and donāt really know how to do their jobs either.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Dunkinā came through with the patriotic donuts just in time for the holiday weekend! The festive star-shaped donuts were a fun surprise, and the variety was perfect.
From classic chocolate glazed to sprinkled and powdered stars, each one was fresh and hit the sweet spot. Dunkinā is always a reliable choice, but the themed donuts made this batch extra fun. Great for sharing and definitely a crowd-pleaser!
Atmosphere: 5
Food: 5
Service: 5
I always love me some dunkin donuts but this location was alittle more special because of the service. Everyone was so extra kind and attentive. For them to really provide a smile at 8:15am really goes along way especially nowadays. Thank you guys, keep up the positivity and stay blessed (:
Atmosphere: 5
Food: 5
Service: 5
Manager and drive-through lady need to learn some respect for customers when they forget to take a payment and children drive off then realize and goes back to pay and they were rude and yelling at them. They did the right thing and came back and paid. Next time your window driver should take the payment first thatās what most people do.
Atmosphere: 1
Food: 1
Service: 1
Only car in line, ordered a sausage wake up wrap and hash browns, albeit no sausage, thank you for a nice conversation and an egg and cheese wrap, next time please add sausageā¦.
Atmosphere: 5
Food: 2
Service: 5
I hate dunkin the never make you order right š¤
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