ALL the workers were screaming at each other....absolutely unacceptable!!! This happened in both the Hillsborough store and the Gandy store. We will NEVER RETURN to either place ever again!!! Corporate NEEDS to teach these people how to behave in a public workplace😡
This Dunkin is only a 3 minute drive from my house and I’m so thankful that the service is amazing! I come here for an iced coffee more than I would like to admit, generally in the morning, and know I can always count on quick and correct service. There are 2 women in particular that are not only super nice but keep that drive thru line moving! Shout out to Deana and Kyra (I hope I didn’t spell their names wrong), but they are amazing and an example of what great service looks like!
Atmosphere: 5
Food: 5
Service: 5
Marian L
Solid coffee, made to order. Hit the spot on an early morning.
Atmosphere: 3
Food: 3
Service: 3
Ghost Pants
Came here and they were out of the donuts I wanted, then the employees were rude when I tried to order others. They sounded angry and made rude comments when I came here at 6:00 pm on 11/11/24. This location is normally fine however.
Atmosphere: 1
Food: 4
Service: 1
Kimberly Hope 1111
Walk-in only, but it was open after Hurricane Milton. The line went quick, the coffee was delicious, the munchkins were delightful and the breakfast sandwiches were tasty.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Doughnut, Egg and Cheese, Bacon Egg and Cheese, Half Dozen Donuts, Croissant
William Ellison (Bill)
Good coffee, good donuts, good breakfast sandwiches. Prices seem rather high, but they still get a lot of business. Cooperative service. Atmosphere depends on customers in the store.
Atmosphere: 3
Food: 4
Service: 4
Mikayla L
I ended up just going to Starbucks next door because customer service was just awful. I tried to get a drink they didn’t serve at that location instead of just saying that the lady tried to yell and have an attitude about it. I literally just order it yesterday. Yes menus can be different but that doesn’t mean you get to be disrespectful
Service: 1
Morgan Yeager
This is the BEST Dunkin’ I have ever been to. I just moved, I didn’t know where was good to get coffee around here so I just stopped at Dunkin’ and before I’d even finished paying my order was ready! They were so quick, courteous, and kind. Other Dunkin’s in the area need to step up their game because this is THE Dunkin of Tampa. Thank you for being so awesome! Keep it up!
Atmosphere: 5
Food: 5
Service: 5
Jackie Hildenbrand
So rude and no type of customer service. This applies to the drive thru. Never had such a nasty attitude . I definitely won't be back.
Phil DeSalvo
Pulled into drive thru somehow missed the order board. Meanwhile the place is packed. The drive thru line is all the way around but moving swiftly. When I get to window I had to give my order because I missed the board somehow. I apologized the manager said no prob what are you having. I gave her my order everyone inside scrambling to keep things going. Then I asked if to make things easier if I should. park and come in. She says no no it's fine. Within 2 min I had my order and was on my way. Great Service in the middle of a rush. Top Notch
They messed up my order completely and the donuts taste horrible.
Atmosphere: 1
Food: 1
Service: 1
Crystal Arbuckle
They were so polite and made me feel good
Atmosphere: 5
Food: 5
Service: 5
Fallon Currey
Incredibly rude staff AND got my order wrong. Didn't even bother to tell them it was wrong because the staff was already so incredibly nasty when I went to order.
Atmosphere: 1
Food: 1
Service: 1
Joseph Fulton
No inventoryvlastvtwo trips there. Product stale.
Atmosphere: 3
Food: 2
Service: 4
Terry dempsky
I was in store today around two oclock I order lg hot coffee with cream and sugar the coffee was cold and they put extra sugar it I did order and I got med coffee instead of lg you guy need to train you employees the size and make sure the coffee is hot
ALL the workers were screaming at each other....absolutely unacceptable!!!
This happened in both the Hillsborough store and the Gandy store.
We will NEVER RETURN to either place ever again!!!
Corporate NEEDS to teach these people how to behave in a public workplace😡
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Cupid's Choice Specialty Donut
This Dunkin is only a 3 minute drive from my house and I’m so thankful that the service is amazing! I come here for an iced coffee more than I would like to admit, generally in the morning, and know I can always count on quick and correct service. There are 2 women in particular that are not only super nice but keep that drive thru line moving! Shout out to Deana and Kyra (I hope I didn’t spell their names wrong), but they are amazing and an example of what great service looks like!
Atmosphere: 5
Food: 5
Service: 5
Solid coffee, made to order. Hit the spot on an early morning.
Atmosphere: 3
Food: 3
Service: 3
Came here and they were out of the donuts I wanted, then the employees were rude when I tried to order others. They sounded angry and made rude comments when I came here at 6:00 pm on 11/11/24. This location is normally fine however.
Atmosphere: 1
Food: 4
Service: 1
Walk-in only, but it was open after Hurricane Milton. The line went quick, the coffee was delicious, the munchkins were delightful and the breakfast sandwiches were tasty.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Doughnut, Egg and Cheese, Bacon Egg and Cheese, Half Dozen Donuts, Croissant
Good coffee, good donuts, good breakfast sandwiches. Prices seem rather high, but they still get a lot of business. Cooperative service. Atmosphere depends on customers in the store.
Atmosphere: 3
Food: 4
Service: 4
I ended up just going to Starbucks next door because customer service was just awful. I tried to get a drink they didn’t serve at that location instead of just saying that the lady tried to yell and have an attitude about it. I literally just order it yesterday. Yes menus can be different but that doesn’t mean you get to be disrespectful
Service: 1
This is the BEST Dunkin’ I have ever been to. I just moved, I didn’t know where was good to get coffee around here so I just stopped at Dunkin’ and before I’d even finished paying my order was ready! They were so quick, courteous, and kind. Other Dunkin’s in the area need to step up their game because this is THE Dunkin of Tampa. Thank you for being so awesome! Keep it up!
Atmosphere: 5
Food: 5
Service: 5
So rude and no type of customer service. This applies to the drive thru. Never had such a nasty attitude . I definitely won't be back.
Pulled into drive thru somehow missed the order board. Meanwhile the place is packed. The drive thru line is all the way around but moving swiftly. When I get to window I had to give my order because I missed the board somehow. I apologized the manager said no prob what are you having. I gave her my order everyone inside scrambling to keep things going. Then I asked if to make things easier if I should. park and come in. She says no no it's fine. Within 2 min I had my order and was on my way. Great Service in the middle of a rush. Top Notch
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Restaurantji Recommends
They messed up my order completely and the donuts taste horrible.
Atmosphere: 1
Food: 1
Service: 1
They were so polite and made me feel good
Atmosphere: 5
Food: 5
Service: 5
Incredibly rude staff AND got my order wrong. Didn't even bother to tell them it was wrong because the staff was already so incredibly nasty when I went to order.
Atmosphere: 1
Food: 1
Service: 1
No inventoryvlastvtwo trips there. Product stale.
Atmosphere: 3
Food: 2
Service: 4
I was in store today around two oclock I order lg hot coffee with cream and sugar the coffee was cold and they put extra sugar it I did order and I got med coffee instead of lg you guy need to train you employees the size and make sure the coffee is hot
Atmosphere: 1
Food: 1
Service: 1
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