Dunkin'
11302 N Dale Mabry Hwy, Tampa
(813) 374-6459
Recent Reviews
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Normally we are a fan of Dunkin but unfortunately not today. The girl that took our order was very rude, and despite repeating the order multiple times, it was incorrect when we received it. When we asked to have the order corrected she rolled her eyes and the drinks came out a mess.
Atmosphere: 1
Food: 1
Service: 1
This is absolutely the worst Dunkin chain I’ve been to. Whoever The manager is needs to be fired. He’s rude and does not help whatsoever. They added sugar free vanilla instead of french and the manager did not let the employee add in the pump of vanilla without a receipt even though I had just bought the drink an hour ago. I was not about to argue with someone incompetent like that manager
Atmosphere: 1
Food: 1
Service: 1
My order was hella messed up.. just do better please. 🤦🏽♀️
Atmosphere: 3
Food: 3
Service: 3
No one ever answers the phone after calling over two days at different times. Finally someone very rude answers the phone and refuses to take a pick up order for the next day of 4 dozen donuts and 2 boxes of coffee. He stated I'm too busy to take a phone order and hung up on me. Rude, horrible, and no respect for paying customers. I ordered at another local Dunkin, which was more than happy to get my order.
Atmosphere: 1
Service: 1
Great it’s Dunkin they’ve never burnt my coffee
Atmosphere: 5
Food: 5
Service: 5
It was good! Very nice people, nice place, wonderful ice creams and good donut.
Peaceful and quiet. Maybe in the future would be some music! It was late, Sunday night. I understand. Thank you.
Atmosphere: 5
Food: 5
Service: 5
The manager is a total jerk and nobody that works there has any idea what customer service is
Atmosphere: 1
Food: 1
Service: 1
Rude customer service and smashed sandwich. The lady was the only nice person
Atmosphere: 1
Food: 1
Service: 1
Stopped here on my break. Tortillas were hard. Coffee burnt my tongue and had no sugar like I asked. If I were Spanish I wouldve got better service not burnt cheese hard tortilla you can see its hard before wrapping it WOW.
Atmosphere: 1
Food: 1
Service: 1
There machines are always down. I ordered a toasted bagel wasn’t even warm. I tried ordering a Strawberry Colatta machine still down for over a month now. Management sucks
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
For a location that is not so busy. Not enough donuts are available. Service was OK . I couldn't tell if the young lady was the only one working Serving Drive thru and counter.
Atmosphere: 3
Food: 3
Service: 3
Coffee had to be madeit and was not hot at all,
Atmosphere: 2
Service: 3
Yummy egg white veggie bites and hot vanilla latte 😋
Food: 1
Service: 1
Drive-Thru staff are amazing, but the front register has been very slowly lately. It took almost 15 minutes for a coffee and 4 identical donuts, and I still walked away with the wrong coffee order. Donuts were wrong, and coffee was wrong twice. I hope management can do better for training
Atmosphere: 3
Food: 4
Service: 2
Why are you closing at 2 pm?
Atmosphere: 1
Food: 1
Service: 1
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