@markXxmoonchildxXNice place, great food and cool people working there !! Peace ??????✌️
Atmosphere: 5
Food: 5
Service: 5
MOST “MOST” MOST
I don’t like to review but this is necessary; hopefully no one else experiences and the store makes a change.I ordered 5 donuts, 3 wake up wraps in the drive thru; we got home and could believe the poor packaging of the donuts!It was all thrown in a BAG (reg glazed; powder; and double chocolate) the chocolate icing was smeared on the others, the powder absorbed the “wetness” of the glazed so it was not a powdered donut (my son was upset); the wraps were mushy, didn’t seem cooked enough.Also, had coupons to use; one for a FREE medium coffee WITH purchase which was NOT applied but took my coupons; this has happened before but I let it go.Still spending almost $14.00 and the entirety of my purchase being garbage, including my receipt you can’t read to review! Hugely disappointed!!!
Food: 1
Recommended dishes: Wake-Up Wrap - Bacon Egg and Cheese, Donuts
Piotr Palasz
Bunch of lazy morons couldn’t even make a simple coffee
taewa smith
I ordered the new pancake wrap, and my cheese was completely burnt. They cut the sausage and egg in half, but it looked more like someone took a bite out of it. not very appetizing.
Atmosphere: 2
Food: 1
Service: 2
Francesca K
i went through the drive thru going to work. I got a refresher and 2 orders of hashbrowns. they gave me only 3 hashbrowns in each packet when there are supposed to be 6 in each pack. I paid full price for everything and that was supposed to be for me and a friend. Upset I didn’t see until I got to work.
Atmosphere: 2
Food: 1
Service: 2
Emily “M” Calarco
Super friendly and quick in the mornings. Sometimes slow service in afternoon and drive threw quicker but it’s Dunkin
Renee Johnson
Didn't get the drinks right even though we went over it like 3 times but she was new, so it's ok. Staff was friendly.
Atmosphere: 4
Food: 4
Service: 4
Andrew Melton
Stopped in here on lunch break, fast and friendly service…everything was very fresh!
Atmosphere: 5
Food: 5
Service: 5
Mads D
They don’t answer the drive thru window when they are obviously open.
Atmosphere: 1
Food: 1
Service: 1
Amber T
From the moment I pulled up to the drive thru speaker, I had a poor experience today at this location. The lady at the intercom immediately said “what can I get you” no welcome, hello nothing. I was taken back from that…but proceeded to order. I specifically asked for oat milk (it’s printed on my order sticker) however when I received my drink, I automatically knew it was whole milk due to the color. I alerted another lady and she argued that she made the drink and used oat milk. It didn’t taste or look like oat milk at all…I had to throw the drink away. $6 wasted, I order the same coffee all of the time I can tell the difference…the ladies didn’t care, they were too busy complaining about how their manager asked them to come into work when they had no childcare…
Here now 4:04pm 11/20/23. Went thru drive thru. Handed cold hot lattes. Man didn’t even acknowledge me and I tipped. Now as I type this I am waiting for the coffees to be remade. Utter indifference by the female worker who made the coffees . The male mumbled a sorry about that. Good
Atmosphere: 1
Food: 1
Service: 1
Eduardo Santiago
I just want people to know hey look I go to one specific dunkin'. Why, because they're the only ones that do a correct service. And treat me well they give me good coffee. I just don't like the fact that now Duncan is just a coffee place and not a donut anymore. It just used to be a place where you can get donuts around the clock and now you can't I mean you can't get the donuts you want anymore. I like the service, the food so so it's like any other Duncan. So I can't really rate that. I'm just giving it the best rating I can because that's what I feel is to me. And honestly I believe the ratings doesn't matter how much you pay. It's how you are treated and how much you pay. Because without customers there is no Duncan. So be careful about the questions that you asked because that could get you in a lot of trouble.
Atmosphere: 1
Food: 3
Service: 4
Aristo Vocal Performance Studio Belleair FL
Terrible experience. The service was SLOW and not friendly. He moved in slow-motion, barely uttered a word. We asked for 2 orders of avocado toast...after 10 min they told us the oven wasn't working - only because we kept asking. After another 10 min and repeatedly asking for our order we got weird soft bread, spread with the worst avocado spread ever. No trimmings, no taste, did not look at all like the picture or what I have had at other Dunkin Donuts.The owner of this Dunkin Donuts should look into what is going on there. There was NO ONE ELSE in the place and it took 20 min for our order which in the end was NOT up to par or what we ordered. The apple fritter was "old" as well..... There were at least 3 people working as far as we could tell.
Atmosphere: 3
Food: 1
Service: 1
Shante Miller
I went through drive thru to place an order and whoever took it was rude AF and sounded like they have no home training. I got to the window the female looked like she smoked something. Once I left I tasted the coffee and it was horrible,therefore I threw the donuts and sandwiches away. I will advise all the big companies downtown to try and find another Dunkin. Customer Service means a lot and that store needs to train the weekend morning crew immediately or get rid of them!!!!!!
Food: 1
Service: 1
Recommended dishes: Doughnut
Alyson G.
I ordered late night via a delivery service because this location is 24/7. Not only was the order 100% correct, everything was fresh, the hot food was hot, the iced coffee was made correctly, and the donut holes were delicious as always.
@markXxmoonchildxXNice place, great food and cool people working there !! Peace ??????✌️
Atmosphere: 5
Food: 5
Service: 5
I don’t like to review but this is necessary; hopefully no one else experiences and the store makes a change.I ordered 5 donuts, 3 wake up wraps in the drive thru; we got home and could believe the poor packaging of the donuts!It was all thrown in a BAG (reg glazed; powder; and double chocolate) the chocolate icing was smeared on the others, the powder absorbed the “wetness” of the glazed so it was not a powdered donut (my son was upset); the wraps were mushy, didn’t seem cooked enough.Also, had coupons to use; one for a FREE medium coffee WITH purchase which was NOT applied but took my coupons; this has happened before but I let it go.Still spending almost $14.00 and the entirety of my purchase being garbage, including my receipt you can’t read to review! Hugely disappointed!!!
Food: 1
Recommended dishes: Wake-Up Wrap - Bacon Egg and Cheese, Donuts
Bunch of lazy morons couldn’t even make a simple coffee
I ordered the new pancake wrap, and my cheese was completely burnt. They cut the sausage and egg in half, but it looked more like someone took a bite out of it. not very appetizing.
Atmosphere: 2
Food: 1
Service: 2
i went through the drive thru going to work. I got a refresher and 2 orders of hashbrowns. they gave me only 3 hashbrowns in each packet when there are supposed to be 6 in each pack. I paid full price for everything and that was supposed to be for me and a friend. Upset I didn’t see until I got to work.
Atmosphere: 2
Food: 1
Service: 2
Super friendly and quick in the mornings. Sometimes slow service in afternoon and drive threw quicker but it’s Dunkin
Didn't get the drinks right even though we went over it like 3 times but she was new, so it's ok. Staff was friendly.
Atmosphere: 4
Food: 4
Service: 4
Stopped in here on lunch break, fast and friendly service…everything was very fresh!
Atmosphere: 5
Food: 5
Service: 5
They don’t answer the drive thru window when they are obviously open.
Atmosphere: 1
Food: 1
Service: 1
From the moment I pulled up to the drive thru speaker, I had a poor experience today at this location. The lady at the intercom immediately said “what can I get you” no welcome, hello nothing. I was taken back from that…but proceeded to order. I specifically asked for oat milk (it’s printed on my order sticker) however when I received my drink, I automatically knew it was whole milk due to the color. I alerted another lady and she argued that she made the drink and used oat milk. It didn’t taste or look like oat milk at all…I had to throw the drink away. $6 wasted, I order the same coffee all of the time I can tell the difference…the ladies didn’t care, they were too busy complaining about how their manager asked them to come into work when they had no childcare…
Restaurantji Recommends
Here now 4:04pm 11/20/23. Went thru drive thru. Handed cold hot lattes. Man didn’t even acknowledge me and I tipped. Now as I type this I am waiting for the coffees to be remade. Utter indifference by the female worker who made the coffees . The male mumbled a sorry about that. Good
Atmosphere: 1
Food: 1
Service: 1
I just want people to know hey look I go to one specific dunkin'. Why, because they're the only ones that do a correct service. And treat me well they give me good coffee. I just don't like the fact that now Duncan is just a coffee place and not a donut anymore. It just used to be a place where you can get donuts around the clock and now you can't I mean you can't get the donuts you want anymore. I like the service, the food so so it's like any other Duncan. So I can't really rate that. I'm just giving it the best rating I can because that's what I feel is to me. And honestly I believe the ratings doesn't matter how much you pay. It's how you are treated and how much you pay. Because without customers there is no Duncan. So be careful about the questions that you asked because that could get you in a lot of trouble.
Atmosphere: 1
Food: 3
Service: 4
Terrible experience. The service was SLOW and not friendly. He moved in slow-motion, barely uttered a word. We asked for 2 orders of avocado toast...after 10 min they told us the oven wasn't working - only because we kept asking. After another 10 min and repeatedly asking for our order we got weird soft bread, spread with the worst avocado spread ever. No trimmings, no taste, did not look at all like the picture or what I have had at other Dunkin Donuts.The owner of this Dunkin Donuts should look into what is going on there. There was NO ONE ELSE in the place and it took 20 min for our order which in the end was NOT up to par or what we ordered. The apple fritter was "old" as well..... There were at least 3 people working as far as we could tell.
Atmosphere: 3
Food: 1
Service: 1
I went through drive thru to place an order and whoever took it was rude AF and sounded like they have no home training. I got to the window the female looked like she smoked something. Once I left I tasted the coffee and it was horrible,therefore I threw the donuts and sandwiches away. I will advise all the big companies downtown to try and find another Dunkin. Customer Service means a lot and that store needs to train the weekend morning crew immediately or get rid of them!!!!!!
Food: 1
Service: 1
Recommended dishes: Doughnut
I ordered late night via a delivery service because this location is 24/7. Not only was the order 100% correct, everything was fresh, the hot food was hot, the iced coffee was made correctly, and the donut holes were delicious as always.