Dunkin'
13510 Cypress Glen Ln, Tampa
(813) 972-4481
Recent Reviews
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Very friendly clean. Great experience!
Atmosphere: 5
Food: 5
Service: 5
They are soooo slow at this DD!
It's 2 old people working alone, so they probably own it & don't want to hire anyone to pay for help! 👎
Atmosphere: 2
Food: 4
Service: 1
Long wait.
Atmosphere: 4
Food: 3
Service: 3
So I love the donuts and the coffee and the muffins and the bagels and the other drinks and some places even have drinks that are kind of like ice cream.Or iced tea in the sandwiches are good and they have eggs and bagels.And it's really cool that this place runs America.I thought washington d c ran america but apparently it is this place
Parking: 22
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Sandwich, Donuts, Egg and Cheese, Croissant
By far the worst Dunkin on earth. They don’t listen and always get my order wrong.
Atmosphere: 1
Food: 1
Service: 1
Waited 45 minutes to pick up my mobile order. They ignored me the entire time. They do not know what they are doing. They don't use gloves and they don't wash their hands after watching them for 45 minutes.
Atmosphere: 1
Food: 1
Service: 1
Extremely slow
The staff is ok but the service is slow and not very educated about making coffee. My coffee was lukewarm, too sweet and not good. I made an mobile order and waiting at the windows for about 10min because on the app it says order #23 but at Dunkin it said order #9023 so I had to wait almost 10min for the light bulb to come on for then to realize it's the Same Order. Just Wow
The staff was kind and efficient. Everything was ready quickly.
Food: 3
Service: 4
Recommended dishes: Sandwich, Hash Browns, Egg and Cheese, Croissant
Placed a mobile order and had to remind employee of missing items what's the point of doing a mobile order if the employee can't see what's supposed to be in the order
Atmosphere: 2
Food: 3
Service: 4
Restaurantji Recommends
Slow slow slow service
Atmosphere: 1
Food: 1
Service: 1
I really wanted to give this place more stars. I can see how hard the staff work. But no one seems to be trained properly. The coffee is never made right. They confuse latte's with iced coffees. The bagels are not toasted even when I ask them to PLEASE toast the bagels. The ladies in the drive thru always looked stressed and it's probably bc of poor management. I have given this place multiple tries and I can no longer go here. I will make the extra 3 minute drive up the road to Starbucks.
Atmosphere: 1
Food: 1
Service: 1
I ordered a latte and got an iced coffee. I told the person who made the coffee that the lady who took my order did not understand me. I asked her to please make me a latte instead of the iced coffee, she seemed annoyed at my request, and when she returned she gave me the same iced coffee again. Maybe they should have someone who speaks and understands English taking orders.
Who wants to come order something after looking at these bathrooms. Both the men and women’s bathroom was disgusting
If a bathroom is dirty then the kitchen dirty and when I advised the lady she didn’t care that the bathroom was dirty or that I was not buying anything due to the bathroom being nasty.
Atmosphere: 1
I have to start off by saying I have been a loyal customer to Dunkin’ Donuts almost my entire life. This is the first location I have ever had to write a review about. The staff here is completely uneducated. Do not speak English. It seems like the owner is only hiring people of Muslim descent to work at this location who obviously do not understand how to take your orders or how to talk to you. They are rude, inconsiderate, and I don’t understand how they are still in business. The woman who works the drive-through window, doesn’t speak. English could barely take my order and rushed me giving me all the wrong items. When I mentioned that the items were wrong instead of getting an apology and correcting the issue, she gave me a nasty attitude and just walked off. The store obviously needs an overhaul and staff and an educating how to properly handle food and the clients if I could’ve gave a negative million stars I would’ve.
Atmosphere: 1
Food: 1
Service: 1
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