This location is a joke! I wish I could rate it 0 star. Unprofessional, slow and doesn’t care how long you are waiting for your order, they are a complete turn off, lacks leadership
Michael
Check your food. Today was burnt bacon and the wrong type of cheese
Food: 3
Service: 4
Kayla Jones
This sign is currently outside of this location yet they don't honor the deals mention. Very confusing to have a sign not for your location.
Atmosphere: 1
Food: 1
Service: 1
Christin Gregerson
The staff was rude and playing in their phones instead of taking our order. The place was so dirty and gross. We left without ordering. Eww
Atmosphere: 1
Food: 1
Service: 1
Jane Do
Only 1 worker. Store not maintained & outdated. Looks run down inside. Barely any ice cream or donuts. Surprised it’s still running. Worker wasn’t welcoming. Gave a lady in front of me like 1/2 the amount of ice cream she was supposed to get. Didn’t tell me anything after I made my purchase then ran to the the drive thru window to help one car when there was a line of people inside. Location is good and they have a bunch of tables outside. Could be a good spot if they refurbished the store and had good service and items for purchase
Atmosphere: 2
Food: 2
Service: 2
Vince Hannity (Vince F. Hannity, Esq.)
Been repeatedly ignored upon walking in and waiting quietly at the counter for several minutes, despite at least one worker standing around, not doing a blessed thing. And after this morning, where the worker apparently couldn't tell the difference between vanilla frosted and chocolate frosted, I'm done with this one. Go drive the extra mile down the road to the one at 19090 Bruce B Downs Boulevard, where they actually have their act together.
STRONGEST RECOMMENDATION POSSIBLE TO AVOID.
Atmosphere: 1
Food: 3
Service: 1
lisa gelzer
I wish I could give them a 0 for their poor service, long waits, unprofessional staff, dirty station where they serve customers, and nasty food. They run out of food before 11:00 AM. No matter what Dunkin Donuts I go to, I leave frustrated.
Atmosphere: 1
Food: 1
Service: 1
Justin Reinman (GoldenDazeElf)
Slow service. Sitting in the drive through and it's taking almost 5 minutes per car just to put in an order. America sloths on Dunkin should be this locations motto.
Atmosphere: 4
Food: 3
Service: 1
Mimi
Only think consistent here is the sweet tea. All the other specialty drinks never taste the same. I could order the same thing multiple times throughout the week and it’s made different The coffee is nasty here
Anthony Torres
Thank you to the young Spanish man who took care of me and my family today. I did not get his name but it was around 10:20am and he had a tattoo on his neck. His hospitality and kindness really made my morning. God bless you
Just left from here and immediately regretted even going inside. The store is old, ran down and dirty and nasty 🤢 it's literally trash and garbage on the floor. And I'm saying to say this as I waiting 20 minutes for mediocre food and coffee I was able to really take a look at this place it's not even the works fault honestly Dunkin Donuts should be ashamed of themselves for having a rundown establishment and expect people to eat this crap. I will say to the manager she was nice enough to refund my money but I strongly feel like they may need to close this location and redo it because how they look sheeeesh
Atmosphere: 1
Food: 1
Service: 1
Cynthia Mcallister
Workers was very nice
Atmosphere: 5
Food: 5
Service: 5
Shelly Goodwin
They had a good manager for about a year.Everything seemed to be great service was faster, orders were accurate.Now... this week i'm pretty sure she's gone because things have gone downhill. Orders wrong take out takes forever.
Atmosphere: 5
Food: 5
Service: 5
James Schoenbeck
Super helpful. Had issues with the app, my fault i dont comprehend it well lol. They got me going tho, hightly appreciated to the employees
Atmosphere: 5
Food: 5
Service: 5
Sarah Fayiz
Don’t work here they don’t care about their employees and Kristi gets physical with her staff and talks bad about every customer! 😂
This location is a joke! I wish I could rate it 0 star. Unprofessional, slow and doesn’t care how long you are waiting for your order, they are a complete turn off, lacks leadership
Check your food. Today was burnt bacon and the wrong type of cheese
Food: 3
Service: 4
This sign is currently outside of this location yet they don't honor the deals mention. Very confusing to have a sign not for your location.
Atmosphere: 1
Food: 1
Service: 1
The staff was rude and playing in their phones instead of taking our order. The place was so dirty and gross. We left without ordering. Eww
Atmosphere: 1
Food: 1
Service: 1
Only 1 worker. Store not maintained & outdated. Looks run down inside. Barely any ice cream or donuts. Surprised it’s still running. Worker wasn’t welcoming. Gave a lady in front of me like 1/2 the amount of ice cream she was supposed to get. Didn’t tell me anything after I made my purchase then ran to the the drive thru window to help one car when there was a line of people inside. Location is good and they have a bunch of tables outside. Could be a good spot if they refurbished the store and had good service and items for purchase
Atmosphere: 2
Food: 2
Service: 2
Been repeatedly ignored upon walking in and waiting quietly at the counter for several minutes, despite at least one worker standing around, not doing a blessed thing. And after this morning, where the worker apparently couldn't tell the difference between vanilla frosted and chocolate frosted, I'm done with this one. Go drive the extra mile down the road to the one at 19090 Bruce B Downs Boulevard, where they actually have their act together.
STRONGEST RECOMMENDATION POSSIBLE TO AVOID.
Atmosphere: 1
Food: 3
Service: 1
I wish I could give them a 0 for their poor service, long waits, unprofessional staff, dirty station where they serve customers, and nasty food. They run out of food before 11:00 AM. No matter what Dunkin Donuts I go to, I leave frustrated.
Atmosphere: 1
Food: 1
Service: 1
Slow service. Sitting in the drive through and it's taking almost 5 minutes per car just to put in an order. America sloths on Dunkin should be this locations motto.
Atmosphere: 4
Food: 3
Service: 1
Only think consistent here is the sweet tea. All the other specialty drinks never taste the same. I could order the same thing multiple times throughout the week and it’s made different
The coffee is nasty here
Thank you to the young Spanish man who took care of me and my family today. I did not get his name but it was around 10:20am and he had a tattoo on his neck. His hospitality and kindness really made my morning. God bless you
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Just left from here and immediately regretted even going inside. The store is old, ran down and dirty and nasty 🤢 it's literally trash and garbage on the floor. And I'm saying to say this as I waiting 20 minutes for mediocre food and coffee I was able to really take a look at this place it's not even the works fault honestly Dunkin Donuts should be ashamed of themselves for having a rundown establishment and expect people to eat this crap. I will say to the manager she was nice enough to refund my money but I strongly feel like they may need to close this location and redo it because how they look sheeeesh
Atmosphere: 1
Food: 1
Service: 1
Workers was very nice
Atmosphere: 5
Food: 5
Service: 5
They had a good manager for about a year.Everything seemed to be great service was faster, orders were accurate.Now... this week i'm pretty sure she's gone because things have gone downhill. Orders wrong take out takes forever.
Atmosphere: 5
Food: 5
Service: 5
Super helpful. Had issues with the app, my fault i dont comprehend it well lol. They got me going tho, hightly appreciated to the employees
Atmosphere: 5
Food: 5
Service: 5
Don’t work here they don’t care about their employees and Kristi gets physical with her staff and talks bad about every customer! 😂
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