Dunkin'
In Mobil Gas Station, 19090 Bruce B Downs Blvd, Tampa
(813) 971-6160
Recent Reviews
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Only drive thru
A little wait at the drive through but order was perfect
Atmosphere: 4
Food: 3
Service: 4
I usually avoid this location because of the consistent bad customer service, lack of courtesy, poor food quality prep, slow service, and them always making everything wrong/burned/taste gross. Like how many ways can you ruin coffee and burn sandwiches?
However am posting due to having a rare exceptional experience with Chris on 8/19/25 who works evenings. He made everything perfect and was courteous… hoping he can get extra leadership Traning to become a manager here… thank you Chris hope you get employee of the month!!
Atmosphere: 3
Food: 3
Service: 3
It's a small location, but the staff is friendly, and the coffee is up to the Dunkin' standard.
Service: 5
Gross, dirty.
Atmosphere: 1
Food: 1
Service: 1
Frozen coffee and pretzel sliders are excellent. Super friendly staff.
Atmosphere: 5
Food: 5
Service: 5
A New standard for greed. You might find this hard to believe but it’s true. This location charges $.52 for a cup of water. Beyond disgusting pathetic.
Atmosphere: 1
Food: 1
Service: 1
Waited 10 minutes inside for my breakfast sandwich.. While inside they had people coming inside because they didn’t give them all their drinks or food order. This place is trash!
Atmosphere: 1
Food: 3
Service: 1
I always come here because it's close to my job ,and I noticed that lately the place has been so much better!! Drive thru goes quickly, the staff has definitely brought their A game!! I asked the girl at the window what's different ? she said we got a new Manager so I asked to speak to the manager the sweetest,happiest woman came to the window .I told her whatever you're doing keep doing it. She smiled thanked me and said I hope I see you everyday !! I absolutely LOVE THIS DUNKIN!! And guess what Sharon (thats the manager) she now sees me everyday!! great job dunkin you got the right one running things the way they should be!! Thanks a million ! Sincerly ,your lifetime customer!!
Atmosphere: 5
Food: 5
Service: 5
I get the same order every single day. Today my food was cold and my drink had no cream, I asked them to fix it and they wouldn’t. Terrible service and poor management. How do you screw up so badly and not do anything to fix it?
Service: 1
Restaurantji Recommends
I recently visited Dunkin’ Donuts, and unfortunately, my experience was far from satisfactory. I ordered a sandwich that turned out to be half-frozen—a clear indication of either poor preparation or inadequate quality checks. To make matters worse, I had to repeat my coffee order six times because the staff seemed unable to comprehend the simplest instructions. Despite my patience, the order was still incorrect, and I ultimately had to drive off in frustration.
This lack of attention to detail and customer service is unacceptable. Dunkin’ needs to invest in better training for their employees and improve their processes to ensure customers receive the quality and service they expect.
Atmosphere: 1
Food: 1
Service: 1
Horrible drive thru wait times and literally 2 cars in line and a 10 mnt wait no exaggerating. Not sure what the issues. And thisis a consistent problem
Atmosphere: 4
Food: 5
Service: 1
Just drive a little further down the road to go to the other dunkin. This one is garbage. No clue how they manage to burn the croissant EVERY
Atmosphere: 1
Food: 1
Service: 2
I love the french vanilla iced coffee here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese
Came here for the avocado toast a few days back. I’m not some one who complains. And I’m never rude. Infact, this is the first bad review I’ve ever left. I was in the drive through for about 20 minutes all together, and I waited patiently. When I opened up the box, there was a puddle of clear liquid in the middle of my avocado toast and when I picked it up, it oozed down off of it. I’ll never come back to this location ever again. Be careful out there guys.
Atmosphere: 1
Food: 1
Service: 1
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