Coffee ☕️ was great. Food good. Would love some vegan vegetarian options more. The outdoor seating experience was lovely.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Coffee Shop
Frank USA
I will give it another try.. The croissant was stale and tasteless, the latte was very bitter. Maybe just a bad day, so I will revisit on another trip and see. Mistakes happen.....
Atmosphere: 4
Food: 3
Service: 4
Abby Havan
The food and service is ok but the place is dirty! The couches have not been cleaned. Old food stuck on the corner of the couches, floor is disgusting, toilet is not clean. They can do better
Atmosphere: 2
Food: 3
Service: 5
Sudhesh Nayak
What an amazing little hidden gem of a place!!! Delicious baked pastries and coffee with good service. Sitting on the patio was just sublime!!
Highly recommend the spinach & feta cheese pastry. Also the spicy chicken sausage pastry.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Coffee Shop
Julian Diaz-Cobo
Friendly and knowledgeable staff, great coffee and a cozy atmosphere. Seasonal drinks are a must try. They have local art and prints for sale and host events regularly for small artists and meet ups for games. Can get a bit cramped during busy hours. By and far the best coffee shop in town.
Coffee is great, love this place. Only missing a star because I always get the vegan breakfast burrito and it comes with green salsa- I didn’t get the side of salsa today. :( Edit: I got a free drink to make up for it. Amazing customer service !!! ⭐️⭐️⭐️⭐️⭐️
SEA
Absolutely terrible customer service from the staff, always seem inconvenienced and annoyed when you order ANYTHING from them (especially the girl with the orange hair).
This is a consistent issue that has happened to me on several occasions and what prompted me to write this review was a conversation I had with friends when we realized we’ve all had bad experiences with the staff. I will not be visiting again, which is unfortunate because the place is really cozy and clean, but I don’t want to have to feel bad or annoying for literally just ordering something or asking for extra sugar in my coffee whenever I go. You’ll also get extra attitude, eye rolls, and loud sighs if you ask them to remake an order THEY made incorrectly.
Besides the awful service, the coffee is disgusting. You will never taste the flavor you choose for their coffee. If you HAVE to go, do not buy their coffee. You’re better off opening a picture of coffee off of google and licking your phone screen, at least then you’ll taste something.
Would not recommend going here at all.
UPDATE: look no further than the reply I got to this review for evidence of my claims regarding overall attitude. You really think I did not ask for a different drink or a remake? Where do you think I got “You’ll also get extra attitude, eye rolls, and loud sighs if you ask them to remake an order THEY made incorrectly.” from?
Please do not make it seem like I’m trying to tarnish a small business and run your place to the ground. This is feedback from MULTIPLE visits. The only person here harming your business is you and your staff with this behavior. In response to you asking me if this is the best I can do, leaving a bad review: I have asked for remakes. I have tried different coffees in my other visits. The problems with staff remain the same, so obviously the next logical step was leaving a bad review. Did you want me to beg the person over the counter to be nicer? Or to teach her how to not be annoyed by anyone ordering something? Please learn the basics of customer service and teach your staff what you have learned and maybe then more people won’t leave reviews like this.
And don’t worry, I went dumpster diving at a Dunkin’ Donuts and enjoyed better coffee. Good luck.
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Coffee Shop
Foster Rhodes
love this place, very cozy
Atmosphere: 5
Food: 5
Service: 5
Coral Carley
While visiting my sister in Tampa, I stopped by this cute coffee shop and ordered a matcha latte. I loved my drink and the whole experience was wonderful! I will definitely be coming again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
Thetampafoodie
Such an amazing coffee shop. They also roast their own beans.
Very relaxing and welcoming. I was able to charge my laptop as I worked there. It's definitely a place to visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
Swetha Mukalel
I’ve been a long time customer of Felicitous and am shocked that I had such an unwelcoming experience. My friend and I stopped by to grab something quick to eat, we waited in line and once we got to the front we were told to instead go sit down and order through the QR code as it would be faster. This would’ve been fine (despite already spending time in line) except the person at the counter then proceeded to take the order of the people waiting behind us. My friend and I were confused as to why we were specifically sent away but not anyone else especially given the fact we were the only two brown people in line when everyone else what white. Other customers who witnessed this also expressed that it was weird as we were leaving to go outside. My friend and I then proceeded to try ordering through the QR code but were unable to find the items we had wanted to order through there (I’ve typically have been able to find all menu items through the QR code when I’ve ordered in the past, but for some reason the code outside wasn’t showing all the options). We then went inside again to put in the order the regular way (this time there was no line), the person at the counter immediately asked us why we couldn’t use the QR code. I stated that we weren’t able to find the menu items and she immediately responds with ‘that’s not true.’ My friend and I didn’t really know what to say to that and the aggressive tone (as well as immediate implication that we were lying) made us feel super uncomfortable. I’m very disappointed in this experience especially as a woman of color because I’ve always assumed Felicitous was a welcoming place. Not necessarily saying this employee was consciously being racist but the interaction just left a very bad taste in my mouth.
Based on responses to other negative reviews, I doubt Felicitous will take my experience seriously, but I hope to caution other potential customers of this type of treatment, especially if you’re black or brown.
hello hi
Super cute coffee shop with chill atmosphere and really good drinks! Don't sleep on the stuff they sell either, I got cute socks for cheap! I also think having a guest book is super cute. Love finding little gems like this ❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Elissa Mitchell
I've been coming here since 2017 a great place for me to unwind write a book and also read.. the specialty drinks and food is great?? I said
Coffee ☕️ was great. Food good. Would love some vegan vegetarian options more. The outdoor seating experience was lovely.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Coffee Shop
I will give it another try..
The croissant was stale and tasteless, the latte was very bitter.
Maybe just a bad day, so I will revisit on another trip and see.
Mistakes happen.....
Atmosphere: 4
Food: 3
Service: 4
The food and service is ok but the place is dirty! The couches have not been cleaned. Old food stuck on the corner of the couches, floor is disgusting, toilet is not clean. They can do better
Atmosphere: 2
Food: 3
Service: 5
What an amazing little hidden gem of a place!!! Delicious baked pastries and coffee with good service. Sitting on the patio was just sublime!!
Highly recommend the spinach & feta cheese pastry. Also the spicy chicken sausage pastry.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Coffee Shop
Friendly and knowledgeable staff, great coffee and a cozy atmosphere. Seasonal drinks are a must try. They have local art and prints for sale and host events regularly for small artists and meet ups for games. Can get a bit cramped during busy hours. By and far the best coffee shop in town.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cuban Toast, Coffee Shop, Iced Latte
Coffee is great, love this place. Only missing a star because I always get the vegan breakfast burrito and it comes with green salsa- I didn’t get the side of salsa today. :(
Edit: I got a free drink to make up for it. Amazing customer service !!! ⭐️⭐️⭐️⭐️⭐️
Absolutely terrible customer service from the staff, always seem inconvenienced and annoyed when you order ANYTHING from them (especially the girl with the orange hair).
This is a consistent issue that has happened to me on several occasions and what prompted me to write this review was a conversation I had with friends when we realized we’ve all had bad experiences with the staff. I will not be visiting again, which is unfortunate because the place is really cozy and clean, but I don’t want to have to feel bad or annoying for literally just ordering something or asking for extra sugar in my coffee whenever I go. You’ll also get extra attitude, eye rolls, and loud sighs if you ask them to remake an order THEY made incorrectly.
Besides the awful service, the coffee is disgusting. You will never taste the flavor you choose for their coffee. If you HAVE to go, do not buy their coffee. You’re better off opening a picture of coffee off of google and licking your phone screen, at least then you’ll taste something.
Would not recommend going here at all.
UPDATE: look no further than the reply I got to this review for evidence of my claims regarding overall attitude. You really think I did not ask for a different drink or a remake? Where do you think I got “You’ll also get extra attitude, eye rolls, and loud sighs if you ask them to remake an order THEY made incorrectly.” from?
Please do not make it seem like I’m trying to tarnish a small business and run your place to the ground. This is feedback from MULTIPLE visits. The only person here harming your business is you and your staff with this behavior. In response to you asking me if this is the best I can do, leaving a bad review: I have asked for remakes. I have tried different coffees in my other visits. The problems with staff remain the same, so obviously the next logical step was leaving a bad review. Did you want me to beg the person over the counter to be nicer? Or to teach her how to not be annoyed by anyone ordering something? Please learn the basics of customer service and teach your staff what you have learned and maybe then more people won’t leave reviews like this.
And don’t worry, I went dumpster diving at a Dunkin’ Donuts and enjoyed better coffee. Good luck.
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Coffee Shop
love this place, very cozy
Atmosphere: 5
Food: 5
Service: 5
While visiting my sister in Tampa, I stopped by this cute coffee shop and ordered a matcha latte. I loved my drink and the whole experience was wonderful! I will definitely be coming again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
Such an amazing coffee shop. They also roast their own beans.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee Shop, Iced Latte
Restaurantji Recommends
Very relaxing and welcoming. I was able to charge my laptop as I worked there. It's definitely a place to visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
I’ve been a long time customer of Felicitous and am shocked that I had such an unwelcoming experience. My friend and I stopped by to grab something quick to eat, we waited in line and once we got to the front we were told to instead go sit down and order through the QR code as it would be faster. This would’ve been fine (despite already spending time in line) except the person at the counter then proceeded to take the order of the people waiting behind us. My friend and I were confused as to why we were specifically sent away but not anyone else especially given the fact we were the only two brown people in line when everyone else what white. Other customers who witnessed this also expressed that it was weird as we were leaving to go outside. My friend and I then proceeded to try ordering through the QR code but were unable to find the items we had wanted to order through there (I’ve typically have been able to find all menu items through the QR code when I’ve ordered in the past, but for some reason the code outside wasn’t showing all the options). We then went inside again to put in the order the regular way (this time there was no line), the person at the counter immediately asked us why we couldn’t use the QR code. I stated that we weren’t able to find the menu items and she immediately responds with ‘that’s not true.’ My friend and I didn’t really know what to say to that and the aggressive tone (as well as immediate implication that we were lying) made us feel super uncomfortable. I’m very disappointed in this experience especially as a woman of color because I’ve always assumed Felicitous was a welcoming place. Not necessarily saying this employee was consciously being racist but the interaction just left a very bad taste in my mouth.
Based on responses to other negative reviews, I doubt Felicitous will take my experience seriously, but I hope to caution other potential customers of this type of treatment, especially if you’re black or brown.
Super cute coffee shop with chill atmosphere and really good drinks! Don't sleep on the stuff they sell either, I got cute socks for cheap! I also think having a guest book is super cute. Love finding little gems like this ❤️❤️
Atmosphere: 5
Food: 5
Service: 5
I've been coming here since 2017 a great place for me to unwind write a book and also read.. the specialty drinks and food is great?? I said
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffins, Coffee Shop, Iced Latte, Arabian Nights, Chocolate Croissant
absolutely love the atmosphere. super cute and fun, charming place ?♀️✨?♀️✨?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffins, Iced Latte
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