Has Hank's changed Management? Recently visited and...well, was surprised that the food was horribly bland. Big disappointment! I don't think I e ever had a worse BBQ pork sandwich, the meat was almost flavorless. And my one visit to the bathroom showed that the floor and vent fan were in need of some serious cleaning. I'm sorry, but Mgmt is not going to do the basics to deliver a good meal, there are other options. Lastly, I did call and share my experience with the floor manager, but can't say there was a real concern in addressing my issues, so it tells me the customer care is not a top priority. Sad.
Atmosphere: 2
Food: 2
Service: 2
Mark Zanetti
really good ribs and baked beans.the cat fish is always incredibly bland. the breading is tasteless.. it has always been that way.for some strange reason they upcharge you 7.5% for not paying with cash.
Atmosphere: 5
Food: 5
Service: 5
Alan.
We ordered spare ribs, brisket, and hamburger damn Burger was dried out I'm not a good flavor. The ribs and the brisket tasted like pot roast both tasted the same and very mushy. I spend $57 on junk food. Will never go back even if it was free.
Atmosphere: 2
Food: 2
Service: 3
Mara Cordon
Enjoyed everything. Will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Barbara Smith
Enjoy my visit to Hank's. The catfish and BBQ ribs were great. Enjoyed seeing Agnes.
Atmosphere: 5
Food: 5
Service: 5
Natalie
Best pulled pork in Tampa! Awesome amount of food for the price you pay, and great value all around. Will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Bob Lane
6/10 Pescatarian Opinion (only ate fish, sides with no meat)Catfish fillets 7/10 great flavor Cooked well decent tartar on the sideFried Okra 7.5/10 great flavor fried wellCheese Grits 0/10 don't choose these for a side, lacks flavor and mushyHush Puppies 2.5/10 to much breading and a bit overcookedOverall I will be revisiting this location for redemption ?
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Fish, Fried Okra
Donna Bias
Best catfish I have had in years! (All you can eat for $16.99 on certain days)The hush puppies were perfect the coleslaw's delicious. My sister had ribs and they were fall off the bone tender and brisket cooked to perfection. Well definitely be going back.
I was delivering some stuff here from sysco . Pulled up the place smelled amazing. Met the owner Hank nice guy. Then I ordered some Greens.... wow amazing. Best tasting Greens I have ever had. 5 stars for them greens. I will have to come back and try a whole dinner.
Ribs are the bomb . The Mac and cheese is not your southern maw maws Mac and cheese.. theirs is a bit different but maybe it’s a Tampa thing so idk but I’m not getting it again, it was rotini noodles with a yellow sauce . Catfish was delicious !!! Service was nice
Atmosphere: 4
Food: 4
Service: 5
Dan Collins
Great selection of meats and sides. I chose the 3 meat combo and was pleasantly surprised. It was a generous portion, so much I had to take some home (a rarity). My wife thought the brisket Philly was superb. Order at the counter and it’s brought to the table. The tangy barbecue sauce was my favorite. The sausage was quite meaty too. The ribs were tender and the meat came right off the bone. We shall return next time we visit Tampa.Vegetarian options: It’s a meat restaurant. It’s all about the meat. They do have catfish.Parking: Flat and wideKid-friendliness: Fun atmosphereWheelchair accessibility: Flat all the way
I haven’t been here in years. Stopped in for drive thru on a whim got a half slab of ribs some slaw and collared greens. The ribs were so juicy and they tasted amazing even without sauce. The greens were just the right amount of Smoky and spice didn’t need hot sauce. The slaw was very good too not much mayo sauce but it has a little fruit for sweetness. Drive thru was fast too compared to others. Worth it
me me
I’ve been going to Hanks for years. I went through drive thru Superbowl Sunday what a disappointment. I placed my order, paid for it & it was brought outside to me. I was missing a meal and went inside and met with great RUDENESS by Jada. I was explaining the mistake she said “you’re rude, my reply you made a mistake I’m only asking to fix it, her reply I did not make a mistake , then she yelled for the manager come get this rude lady. She continued to bad mouth me to her workers, even using slang to my race, I’m white. Other patrons were in the restaurant. The manager came out very professional and corrected the error. I said to him “ she is bad for business”. Please HANKS coach Jada on professionalism, manners, listening and being kind. I will return to HANKS ,I just hope I NEVER have this type of encounter
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Brisket Collard Greens Beans, Fish
Has Hank's changed Management? Recently visited and...well, was surprised that the food was horribly bland. Big disappointment! I don't think I e ever had a worse BBQ pork sandwich, the meat was almost flavorless. And my one visit to the bathroom showed that the floor and vent fan were in need of some serious cleaning. I'm sorry, but Mgmt is not going to do the basics to deliver a good meal, there are other options. Lastly, I did call and share my experience with the floor manager, but can't say there was a real concern in addressing my issues, so it tells me the customer care is not a top priority. Sad.
Atmosphere: 2
Food: 2
Service: 2
really good ribs and baked beans.the cat fish is always incredibly bland. the breading is tasteless.. it has always been that way.for some strange reason they upcharge you 7.5% for not paying with cash.
Atmosphere: 5
Food: 5
Service: 5
We ordered spare ribs, brisket, and hamburger damn Burger was dried out I'm not a good flavor. The ribs and the brisket tasted like pot roast both tasted the same and very mushy. I spend $57 on junk food. Will never go back even if it was free.
Atmosphere: 2
Food: 2
Service: 3
Enjoyed everything. Will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Enjoy my visit to Hank's. The catfish and BBQ ribs were great. Enjoyed seeing Agnes.
Atmosphere: 5
Food: 5
Service: 5
Best pulled pork in Tampa! Awesome amount of food for the price you pay, and great value all around. Will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
6/10 Pescatarian Opinion (only ate fish, sides with no meat)Catfish fillets 7/10 great flavor Cooked well decent tartar on the sideFried Okra 7.5/10 great flavor fried wellCheese Grits 0/10 don't choose these for a side, lacks flavor and mushyHush Puppies 2.5/10 to much breading and a bit overcookedOverall I will be revisiting this location for redemption ?
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Fish, Fried Okra
Best catfish I have had in years! (All you can eat for $16.99 on certain days)The hush puppies were perfect the coleslaw's delicious. My sister had ribs and they were fall off the bone tender and brisket cooked to perfection. Well definitely be going back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Combo, Fish, Beef Brisket
I was delivering some stuff here from sysco . Pulled up the place smelled amazing. Met the owner Hank nice guy. Then I ordered some Greens.... wow amazing. Best tasting Greens I have ever had. 5 stars for them greens. I will have to come back and try a whole dinner.
Good Greens. Best I have ever had.
Restaurantji Recommends
Ribs are the bomb . The Mac and cheese is not your southern maw maws Mac and cheese.. theirs is a bit different but maybe it’s a Tampa thing so idk but I’m not getting it again, it was rotini noodles with a yellow sauce . Catfish was delicious !!! Service was nice
Atmosphere: 4
Food: 4
Service: 5
Great selection of meats and sides. I chose the 3 meat combo and was pleasantly surprised. It was a generous portion, so much I had to take some home (a rarity). My wife thought the brisket Philly was superb. Order at the counter and it’s brought to the table. The tangy barbecue sauce was my favorite. The sausage was quite meaty too. The ribs were tender and the meat came right off the bone. We shall return next time we visit Tampa.Vegetarian options: It’s a meat restaurant. It’s all about the meat. They do have catfish.Parking: Flat and wideKid-friendliness: Fun atmosphereWheelchair accessibility: Flat all the way
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kids Catfish Nuggets, Meat Combo, Gator Tail, Brisket Cheesesteak Sandwich, Onion Rings, Sweet Corn Nuggets
I haven’t been here in years. Stopped in for drive thru on a whim got a half slab of ribs some slaw and collared greens. The ribs were so juicy and they tasted amazing even without sauce. The greens were just the right amount of Smoky and spice didn’t need hot sauce. The slaw was very good too not much mayo sauce but it has a little fruit for sweetness. Drive thru was fast too compared to others. Worth it
I’ve been going to Hanks for years. I went through drive thru Superbowl Sunday what a disappointment. I placed my order, paid for it & it was brought outside to me. I was missing a meal and went inside and met with great RUDENESS by Jada. I was explaining the mistake she said “you’re rude, my reply you made a mistake I’m only asking to fix it, her reply I did not make a mistake , then she yelled for the manager come get this rude lady. She continued to bad mouth me to her workers, even using slang to my race, I’m white. Other patrons were in the restaurant. The manager came out very professional and corrected the error. I said to him “ she is bad for business”. Please HANKS coach Jada on professionalism, manners, listening and being kind. I will return to HANKS ,I just hope I NEVER have this type of encounter
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Brisket Collard Greens Beans, Fish
Great food but
Atmosphere: 3
Food: 3
Service: 4