Every single time I ask for extras I pay for it and I never get it lol you might want to train your staff what extra means?
Ana Sofia Hatcher
The staff were really nice. The environment was clean and friendly. In addition, the food was a 100/10. Definitely stop by!
Atmosphere: 5
Food: 5
Service: 5
Kristi Baskin
Always on point
Atmosphere: 5
Food: 5
Service: 5
Jillian Grieshaber
I get delivery from here thru Uber eats at work pretty often and it always arrives in perfect condition within 15 minutes. I would give 20 stars if I could. You guys rock.
John Smith
Not the best customer service as others pointed out. The sandwiches are cut in half and not individually wrapped. An important note if you don't want to lose half your sandwich to the street like I did
Keeley Mali
Nothing more needs to be said…
Atmosphere: 1
Food: 1
Service: 1
Steven Roth
The roast beef sub was amazing! The person that made it went above and beyond to make sure it was exactly how I wanted it.
Atmosphere: 5
Food: 5
Service: 5
Sherry E.
DON'T ASK FOR EXTRA PICKLES....
Atmosphere: 1
Food: 1
Service: 1
Mau
Nothing new. If you like JJ then this is just any other. Quick service and good food
Atmosphere: 5
Food: 5
Service: 5
M N
Sweet tea was sweeeet! Sandwich was great! Staff was friendly and efficient Restaurant clean
Went in to order the turkey bourbon club asked for no tomatoes and the girl put tomatoes on the bread her big goofy ass was rude told me I was doing to much because I asked for new bread that didn’t have tomato juice on it I walked out I see why I stop working for jimmy John because of people like her she needs to be trained again her customer service is horrible
Service: 1
Dheeraj Vc
Yeap pretty bad as all other reviews have said
Atmosphere: 3
Food: 3
Service: 2
Alexis McCann
Idk why on the website it says curbside is available when there is no way to do curbside at this store. Very misleading for people in a hurry, only reason I ordered.
Atmosphere: 1
Food: 2
Service: 1
Lucyanne Bermudez
Andrew, the shift supervisor should not be the shift supervisor. He does not know the meaning of customer satisfaction. I called in about a wrong order from only 2 days ago, I was on lunch and my job is very busy in which i didn't have the time to call that same day and so i gave the sandwich to a coworker. I called and explained what happened and asked for a replacement. Andrew was rude and said, "I don't have a way to look up a order from 2 days ago, u didn't think of calling 2 days ago, why didn't you call then, what do you want me to do, I have no proof of the purchase". I don't know JJ protocol, he didn't ask if I had the receipt. Nothing was resolved unfortunately. From looking at the reviews, it seems like Andrew is not the best candidate for the job.
Every single time I ask for extras I pay for it and I never get it lol you might want to train your staff what extra means?
The staff were really nice. The environment was clean and friendly. In addition, the food was a 100/10. Definitely stop by!
Atmosphere: 5
Food: 5
Service: 5
Always on point
Atmosphere: 5
Food: 5
Service: 5
I get delivery from here thru Uber eats at work pretty often and it always arrives in perfect condition within 15 minutes. I would give 20 stars if I could. You guys rock.
Not the best customer service as others pointed out. The sandwiches are cut in half and not individually wrapped. An important note if you don't want to lose half your sandwich to the street like I did
Nothing more needs to be said…
Atmosphere: 1
Food: 1
Service: 1
The roast beef sub was amazing! The person that made it went above and beyond to make sure it was exactly how I wanted it.
Atmosphere: 5
Food: 5
Service: 5
DON'T ASK FOR EXTRA PICKLES....
Atmosphere: 1
Food: 1
Service: 1
Nothing new. If you like JJ then this is just any other. Quick service and good food
Atmosphere: 5
Food: 5
Service: 5
Sweet tea was sweeeet!
Sandwich was great!
Staff was friendly and efficient
Restaurant clean
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Went in to order the turkey bourbon club asked for no tomatoes and the girl put tomatoes on the bread her big goofy ass was rude told me I was doing to much because I asked for new bread that didn’t have tomato juice on it I walked out I see why I stop working for jimmy John because of people like her she needs to be trained again her customer service is horrible
Service: 1
Yeap pretty bad as all other reviews have said
Atmosphere: 3
Food: 3
Service: 2
Idk why on the website it says curbside is available when there is no way to do curbside at this store. Very misleading for people in a hurry, only reason I ordered.
Atmosphere: 1
Food: 2
Service: 1
Andrew, the shift supervisor should not be the shift supervisor. He does not know the meaning of customer satisfaction. I called in about a wrong order from only 2 days ago, I was on lunch and my job is very busy in which i didn't have the time to call that same day and so i gave the sandwich to a coworker. I called and explained what happened and asked for a replacement. Andrew was rude and said, "I don't have a way to look up a order from 2 days ago, u didn't think of calling 2 days ago, why didn't you call then, what do you want me to do, I have no proof of the purchase". I don't know JJ protocol, he didn't ask if I had the receipt. Nothing was resolved unfortunately. From looking at the reviews, it seems like Andrew is not the best candidate for the job.
Atmosphere: 4
Food: 4
Service: 1
Very delicious and fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna Sub
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