KFC

3202 E Hillsborough Ave, Tampa
(813) 237-5231

Recent Reviews

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Blake Martinez

I got completely sick after eating at this location. Once I puked everything out over a 12hr period, I felt good again. I ordered the chicken sandwich, and you can tell the oil it's fried in must be old, and the chicken was not even a chicken patty it was just some lame piece of chicken. Never going back.

Atmosphere: 1

Food: 1

Service: 3

William Lloyd Lloyd

The chicken tenders were dry,tuff and uneatible .

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Fried Chicken

Nelson García Torno

They sell drinks and food but keep the bathroom closed, and they deny you the key 🔑 as happened on December 19 with the customer service woman on the day shift.

Gerardo Apalmo

Chicken with good flavor

Atmosphere: 4

Food: 4

Service: 3

Raheim Bajandas

Asked for bbq sauce and lady in red hair was extremely rude like I was inconveniencing her and said to another worker “can you see what the hell he wants?” Never coming here again I’d rather starve to death if this was the last place on earth. 0 stars.

Atmosphere: 1

Food: 1

Service: 1

Josue varela

Good evening,

I wish to convey my deep disappointment and frustration regarding my recent experience. On October 22, 2024, at 11:20 AM, my 63-year-old mother, who has diabetes and hypertension, simply wanted to have a meal to address her low blood pressure. We were the first customers to arrive at that time. We ordered a four-piece meal with two sides and a drink. When the order was served, my mother opened the box and discovered that the chicken wings she specifically requested were cooked together and undercooked to her preference.

I approached the young man in the back and asked for a refry. However, he informed the older staff member that I was claiming the chicken was undercooked. She then stated, “It’s set on a timer; we know it’s cooked.” Following this, she began to attend to the other patrons for their orders. I believe during this time she intended to refry the chicken, but it seems there was a misunderstanding that I was asking for a refund. I clarified that I was simply requesting a refry. The older staff member then told me to sit down, and she would keep me informed.

At that point, the same gentleman who had been cooking yelled that I was a liar, stating, “I’m telling you you’re a liar to your face.” Despite my frustration, I chose to remain calm, particularly for my mother's sake, as she encouraged me in Spanish to let it go. She eventually decided to leave the establishment, kindly communicating that they could keep the money and the food. I respected her wishes.

However, after returning home and trying to help her stabilize, I noticed that her blood pressure dropped to 108/60 due to the anxiety and embarrassment she experienced. This reaction is unacceptable and reflects a lack of respect. As a customer service professional with ten years of experience, I have never witnessed such a profound disregard for empathy and service standards. Therefore, I would like for upper management or corporate to contact me A.S.A.P, as I believe a situation of this nature requires their direct attention.

Thank you for your time.

Itza Castro

Just wanted to say how great Robert was. Great customer service, he was so kind, patient with us and making sure we had everything we needed. I would definitely be back to buy because of Robert! If you go, ask for Robert!

Food: 5

Service: 5

Recommended dishes: French Fries, Fried Chicken

BJ Lewis

Chicken is a bit too salty sometimes.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: French Fries, Fried Chicken

Jaime Alonso

Take care of yourself

Atmosphere: 2

Food: 2

Service: 3

Big O9

Can’t give ketchup to the uber driver for the customer!! What a joke

Atmosphere: 1

Food: 1

Service: 1

Harold Strawser

I got 12 chicken strips and it cost me $32 that seems a lot and then I didn't even get any of the condiments or even napkins it seemed like they would put the things in there for you like other places but again like most places you have to take the good with the bad I was still recommend them to anybody

Atmosphere: 4

Food: 5

Service: 5

Harvelyn Glymph

Run out of pot ? pies

Atmosphere: 3

Food: 4

Service: 4

Leticia Perez

Food was fresh and tasted pretty good.I love KFC.

Food: 5

Service: 5

Tracy Reed

Chicken was over fried. Not a good experience.

Atmosphere: 2

Food: 2

Service: 3

Nikki Jo

Coming home from 10 hours working outside at a barn, I stop to get dinner. It's a severe thunderstorm, I'm exhausted and too filthy to come inside. Pull into the drive through and there's no cover from the weather. Roll down my window long enough to tell them I will come up to the window and order and the girl quickly nastily responded "we don't take orders at the window". There is cover at the window, which would be nice in the driving rain. So, anyone that wants KFC from this store, don't go when it's raining. I left, went home, got cleaned up and went to Zekos which is always amazing, fresh cooked and the have cover over the menu board and the drive thru.

Service: 1

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