McDonald's

Name: McDonald's
Address: 10019 E Adamo Dr, Tampa, Florida, 33619, US
Telephone: (813) 252-3716
Price range: $
Rating: 2.4

$ • Fast Food, Burgers, Coffee Shops

Hours:
10019 E Adamo Dr, Tampa
(813) 252-3716

Menu Order Online

About McDonald's

McDonald's offers a mixed dining experience. While some customers praise the efficient service and cleanliness, others report issues with cold food, missing items, and staff refusing to take orders at the registers. The restaurant's recent remodel has also led to increased reliance on self-service kiosks, which has caused some customer confusion. Customers have noted that the self-service screens are often dirty and that using them can be a germ concern, requiring hand washing in the dirty bathrooms before touching food. Ordering can sometimes be complicated, even for simple items like a soft drink, which may take multiple staff members to process. Food quality varies, with some experiencing old, reheated food, soggy French fries, and toasted buns, especially late at night. Additionally, app problems have caused frustration, with staff sometimes unable or unwilling to help resolve issues. Despite these challenges, helpful employees, like Gabe, have been praised for their kindness and good customer service, making some visits more pleasant. Overall, McDonald's provides a varied customer experience with both positive and negative aspects.