McDonald's

$ • Fast Food, Burgers, Coffee Shops

Hours:
10019 E Adamo Dr, Tampa
(813) 252-3716

About McDonald's

McDonald's offers a mixed dining experience. While some customers praise the efficient service and cleanliness, others report issues with cold food, missing items, and staff refusing to take orders at the registers. The restaurant's recent remodel has also led to increased reliance on self-service kiosks, which has caused some customer confusion. Customers have noted that the self-service screens are often dirty and that using them can be a germ concern, requiring hand washing in the dirty bathrooms before touching food. Ordering can sometimes be complicated, even for simple items like a soft drink, which may take multiple staff members to process. Food quality varies, with some experiencing old, reheated food, soggy French fries, and toasted buns, especially late at night. Additionally, app problems have caused frustration, with staff sometimes unable or unwilling to help resolve issues. Despite these challenges, helpful employees, like Gabe, have been praised for their kindness and good customer service, making some visits more pleasant. Overall, McDonald's provides a varied customer experience with both positive and negative aspects.

Customers' Favorites

McDonald's Reviews

2.4
420 ratings
Restaurantji Rating
5
23%
4
6%
3
9%
2
11%
1
51%
Food
2.7
Atmosphere
2.6
Service
2.5

Share your opinion about McDonald's

Restaurantji Rating

I ordered through the app and it gave me choices for pick up options so I chose the curbside. I wait... and wait.. and wait... (other guests have been sitting in the other spot as well). It was busy so I have them time. 45 minutes of waiting I go to go inside and the lady at the drive through said "you have to get in the drive thru we don't come outside". No one told me, there was no sign and the spots were not closed off and the app told me to park and wait. The app won't let...read full review

I ordered through the app and it gave me choices for pick up options so I chose the curbside. I wait... and wait.. and wait... (other guests have been sitting in the other spot as well). It was busy so I have them time. 45 minutes of waiting I go to go inside and the lady at the drive through said "you have to get in the drive thru we don't come outside". No one told me, there was no sign and the spots were not closed off and the app told me to park and wait. The app won't let...read full review

My wife ordered a chicken biscuit and got bacon egg and cheese. Ordered two diet cokes only to be told at the second window after order was placed out of Diet Coke....I’m diabetic and can’t drink regular soda. If your employees want 15/hr, first learn to get an order right, otherwise you won’t get another dollar from me!

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Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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