Refuse to take my order wanted me to use a kiosk machine. I don’t work for McDonald’s. I am the customer will no longer go to this location.
Atmosphere: 1
Food: 1
Service: 1
Celeste Modlin
They don't listen when you're ordering and they over charge for their crappy food.
Food: 2
Service: 1
Cathy Byrnes
Ordered sausage with egg meal with coffee. No egg on sandwich, no coffee, so had me park in designated spot. After 10 minutes of waiting, I called the restaurant and asked if coffee was ready. When it was brought to me, it was cold and had too much sugar in it. I had to throw it out. Terrible experience. It will be a long time before they get money from me again.
Food: 3
Service: 2
Recommended dishes: Sausage Mcmuffin with Egg, Hash Browns
ThePinkHustle
Worst experience ever the manager Ashley was very rude. I waited at the drive thru to order over 7 minutes there was no line at all. When it was time for me to order she refused to take my app code she made me repeat my order over and over I will never come back to this place i honestly will never eat at another location thank u Ashely for ruining my night after a 12hr shift 😔
ALEX “Bx27”
Wow ,I was surprised by the service we received from Daniel. McDonald's # 10187. 10019 Adamo Drive ,Tampa FL 33619. thank you again Mr Daniel. We had the two fish sandwich combo , was perfect, fresh and hot.. free refills, didn't have to get up and get refills or throw trash out ,
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Barbara Rodriguez
Order a original chicken sandwich 2 pickles and dulce frape $9and change and the sandwich the bun was half bigger the the piece of chicken
Danny Vega
I get breakfast here every Friday but quickly learned you have to check your order before you leave because it WILL be wrong. With me, they have about a 20% success rate at getting an order right. Usually the order does not include everything ordered, but sometimes I get someone else's order and one time I received a completely empty pancake tray. Imagine my surprise when I received a bag of items but completely void of any food. CHECK YOUR ORDER BEFORE YOU LEAVE!!
Atmosphere: 2
Food: 4
Service: 1
Albano Lima
Excellent ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Alicia Rivera
Today, I cried in a McDonalds.
From the time I walked in the staff was highly attentive, extremely friendly and helpful. As I sat to eat my breakfast I watched their demeanor with other customers and continued to feel impressed.
continued to watch and wondered just what it was that was setting this McDonalds apart from the rest. What was it that made this staff so much better than most experiences I’ve had in other locations.
By the end of my meal, I was already ready to leave an excellent review because I was so impressed!
I went to the front counter to ask for another straw since mine broke and from the counter I overheard the most beautiful conversation and I began to understand.
Instead of overhearing kitchen chatter or cursing, chaos or yelling, I overheard a woman speaking to someone in the kitchen in the most beautiful way. She told whomever she was speaking to that they were doing a great job. That they should stay encouraged and believe in themselves because they were doing so good so far and that she believed in them and their growth.
Tears were in my eyes. I couldn’t believe what I was hearing but I absolutely understood why this location is as good as it is!
I caught the attention of a staff member and asked who was speaking back there and if the was the manager. To my absolute amazement, it was!
I asked to speak with her. I just wanted to tell her that I heard her and how impressed I was with her store, her staff and most importantly her!
Destiny, the manager is top notch!
I have been in Food & Beverage my entire life and have almost never seen anything like it.
Dan was amazing, Jennifer was amazing and this McDonalds should be the example to all the others of what true customer service looks like.
No straws, made me park to wait for my food, the chicken Big Mac is scrumptious but very difficult to eat!
Food: 5
Service: 3
Recommended dishes: Big Mac, Double Cheeseburger
James Nunziato
I waited ten minutes at the register for someone to take my order so I gave up and used the kiosk. Then your supposed to take a number and be brought your food, well we're just gonna shout your order number. All this terrible service and it was a empty lobby I guess I see why.
Marylynne Healy
This was a typical McDonald's. The cheeseburgers were good the apple pie is my favorite but the fries were not good! Maybe it was just me since I don't go there that often but there was absolutely no salt on them.
Food: 3
Service: 4
Recommended dishes: Cheeseburger
Jermaine Ambrose
I TYPICALLY DON'T PARTICIPATE IN REVIEWS BUT MY FAMILY & I EXPERIENCED SOME DISGUSTING TENDENCIES. IT STARTED AT THE FIRST WINDOW WITH YOUNG LADY TEXTING AS I WAS REQUESTING HER TO REPEAT MY ORDER BACK (SHE DEFINITELY WAS NOT ATTENTIVE SO I'M POSITIVE THAT'S WHY MY ORDER WAS NOT RECEIVED CORRECTLY)
I'M SURE NOTHING WILL CHANGE WITH STAFFING BUT FROM TEAM MEMBERS TO MANAGEMENT SHOULD PRACTICE PROPER TRANING ON HOW TO DEAL WITH THE PUBLIC OR BE DEMOTED.
IN ADDITION TO THAT FIRST ENCOUNTER - I THEN PULL UP TO THE SECOND WINDOW WHEREAS THIS YOUNG LADY WAS ACTUALLY ON THE PHONE.[EAR PODS] AS I'M LOOKING THROUGH THE WINDOW I SEE A LOT OF CROSS CONTAMINATION GOING ON WHICH IS VERY HAZARDOUS.
AS I RECEIVED MY ORDER- I REALIZED MY FOOD WAS COLD (FRIES) SO I REQUESTED SOME NEW FRIES THAT'S WHEN THE STAFF MEMBER GOT AN ATTITUDE & TOLD ME I WAS "TRIPPIN"
I ALSO WANNA REMIND YOU (HURRICANE MILTON) HAD JUST PASSED SO THERE'S NO ELECTRICITY IN FLORIDA & FOOD RESTAURANTS ARE LIMITED.
FINALLY, I ASKED TO SPEAK TO THE TEAM LEAD OR MANAGEMENT. (I THINK DESTINY IS HER NAME)
SHE DID NOT MAKE THE SITUATION ANY BETTER. I TOLD HER ABOUT MY EXPERIENCE AT THE EACH STATION AND "NEVER ONCE DID SHE APOLOGIZE FOR THE INCOMPETENCE OF HER STAFF". I ONCE AGAIN EXPLAINED THE SITUATION TO HER & SHE DISREGARDED MY REQUEST & FEELINGS EVEN THOUGH HER STAFF WAS THE ONE WHO MADE THE MISTAKE.
WHAT REALLY FRUSTRATED ME THE MOST WAS WHEN SHE TOLD ME, I WOULD HAVE TO GET BACK IN LINE OF (HUNDREDS ON CARS) FOR FOOD I PREVIOUSLY ORDER EVEN THOUGH IT WAS HER STAFF MISCUE .
SHE JUST CONTINUED TO SAYING " I DON'T HAVE A REGISTER AT THIS WINDOW SO I CAN'T HELP YOU"
ONCE AGAIN- I SURE NOTHING WILL COME FROM THIS REVIEW BUT IT WAS SUCH A DREADFUL EXPERIENCE I FEEL AS THOUGH IF I DIDN'T SAY ANYTHING IT WOULD BE A DISSERVICE TO FUTURE CONSUMERS. #RATE #DONTDESERVEA1STAR
Atmosphere: 1
Food: 1
Service: 1
Jade Genie
Called ahead of time to see if they are open. They said yes. When asked if their dine-in was opened they gave no response and hung up. Never coming here again.
Refuse to take my order wanted me to use a kiosk machine. I don’t work for McDonald’s. I am the customer will no longer go to this location.
Atmosphere: 1
Food: 1
Service: 1
They don't listen when you're ordering and they over charge for their crappy food.
Food: 2
Service: 1
Ordered sausage with egg meal with coffee. No egg on sandwich, no coffee, so had me park in designated spot. After 10 minutes of waiting, I called the restaurant and asked if coffee was ready. When it was brought to me, it was cold and had too much sugar in it. I had to throw it out. Terrible experience. It will be a long time before they get money from me again.
Food: 3
Service: 2
Recommended dishes: Sausage Mcmuffin with Egg, Hash Browns
Worst experience ever the manager Ashley was very rude. I waited at the drive thru to order over 7 minutes there was no line at all. When it was time for me to order she refused to take my app code she made me repeat my order over and over I will never come back to this place i honestly will never eat at another location thank u Ashely for ruining my night after a 12hr shift 😔
Wow ,I was surprised by the service we received from Daniel. McDonald's # 10187. 10019 Adamo Drive ,Tampa FL 33619. thank you again Mr Daniel. We had the two fish sandwich combo , was perfect, fresh and hot.. free refills, didn't have to get up and get refills or throw trash out ,
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Order a original chicken sandwich 2 pickles and dulce frape $9and change and the sandwich the bun was half bigger the the piece of chicken
I get breakfast here every Friday but quickly learned you have to check your order before you leave because it WILL be wrong. With me, they have about a 20% success rate at getting an order right. Usually the order does not include everything ordered, but sometimes I get someone else's order and one time I received a completely empty pancake tray. Imagine my surprise when I received a bag of items but completely void of any food. CHECK YOUR ORDER BEFORE YOU LEAVE!!
Atmosphere: 2
Food: 4
Service: 1
Excellent ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Today, I cried in a McDonalds.
From the time I walked in the staff was highly attentive, extremely friendly and helpful. As I sat to eat my breakfast I watched their demeanor with other customers and continued to feel impressed.
continued to watch and wondered just what it was that was setting this McDonalds apart from the rest. What was it that made this staff so much better than most experiences I’ve had in other locations.
By the end of my meal, I was already ready to leave an excellent review because I was so impressed!
I went to the front counter to ask for another straw since mine broke and from the counter I overheard the most beautiful conversation and I began to understand.
Instead of overhearing kitchen chatter or cursing, chaos or yelling, I overheard a woman speaking to someone in the kitchen in the most beautiful way. She told whomever she was speaking to that they were doing a great job. That they should stay encouraged and believe in themselves because they were doing so good so far and that she believed in them and their growth.
Tears were in my eyes. I couldn’t believe what I was hearing but I absolutely understood why this location is as good as it is!
I caught the attention of a staff member and asked who was speaking back there and if the was the manager. To my absolute amazement, it was!
I asked to speak with her. I just wanted to tell her that I heard her and how impressed I was with her store, her staff and most importantly her!
Destiny, the manager is top notch!
I have been in Food & Beverage my entire life and have almost never seen anything like it.
Dan was amazing, Jennifer was amazing and this McDonalds should be the example to all the others of what true customer service looks like.
Kuddos to these guys!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Breakfast
Mcdonald is good for breakfast sandwiches
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hash Browns
Restaurantji Recommends
No straws, made me park to wait for my food, the chicken Big Mac is scrumptious but very difficult to eat!
Food: 5
Service: 3
Recommended dishes: Big Mac, Double Cheeseburger
I waited ten minutes at the register for someone to take my order so I gave up and used the kiosk. Then your supposed to take a number and be brought your food, well we're just gonna shout your order number. All this terrible service and it was a empty lobby I guess I see why.
This was a typical McDonald's. The cheeseburgers were good the apple pie is my favorite but the fries were not good! Maybe it was just me since I don't go there that often but there was absolutely no salt on them.
Food: 3
Service: 4
Recommended dishes: Cheeseburger
I TYPICALLY DON'T PARTICIPATE IN REVIEWS BUT MY FAMILY & I EXPERIENCED SOME DISGUSTING TENDENCIES. IT STARTED AT THE FIRST WINDOW WITH YOUNG LADY TEXTING AS I WAS REQUESTING HER TO REPEAT MY ORDER BACK (SHE DEFINITELY WAS NOT ATTENTIVE SO I'M POSITIVE THAT'S WHY MY ORDER WAS NOT RECEIVED CORRECTLY)
I'M SURE NOTHING WILL CHANGE WITH STAFFING BUT FROM TEAM MEMBERS TO MANAGEMENT SHOULD PRACTICE PROPER TRANING ON HOW TO DEAL WITH THE PUBLIC OR BE DEMOTED.
IN ADDITION TO THAT FIRST ENCOUNTER - I THEN PULL UP TO THE SECOND WINDOW WHEREAS THIS YOUNG LADY WAS ACTUALLY ON THE PHONE.[EAR PODS]
AS I'M LOOKING THROUGH THE WINDOW I SEE A LOT OF CROSS CONTAMINATION GOING ON WHICH IS VERY HAZARDOUS.
AS I RECEIVED MY ORDER- I REALIZED MY FOOD WAS COLD (FRIES) SO I REQUESTED SOME NEW FRIES THAT'S WHEN THE STAFF MEMBER GOT AN ATTITUDE & TOLD ME I WAS "TRIPPIN"
I ALSO WANNA REMIND YOU (HURRICANE MILTON) HAD JUST PASSED SO THERE'S NO ELECTRICITY IN FLORIDA & FOOD RESTAURANTS ARE LIMITED.
FINALLY, I ASKED TO SPEAK TO THE TEAM LEAD OR MANAGEMENT.
(I THINK DESTINY IS HER NAME)
SHE DID NOT MAKE THE SITUATION ANY BETTER. I TOLD HER ABOUT MY EXPERIENCE AT THE EACH STATION AND "NEVER ONCE DID SHE APOLOGIZE FOR THE INCOMPETENCE OF HER STAFF". I ONCE AGAIN EXPLAINED THE SITUATION TO HER & SHE DISREGARDED MY REQUEST & FEELINGS EVEN THOUGH HER STAFF WAS THE ONE WHO MADE THE MISTAKE.
WHAT REALLY FRUSTRATED ME THE MOST WAS WHEN SHE TOLD ME, I WOULD HAVE TO GET BACK IN LINE OF (HUNDREDS ON CARS) FOR FOOD I PREVIOUSLY ORDER EVEN THOUGH IT WAS HER STAFF MISCUE .
SHE JUST CONTINUED TO SAYING " I DON'T HAVE A REGISTER AT THIS WINDOW SO I CAN'T HELP YOU"
ONCE AGAIN- I SURE NOTHING WILL COME FROM THIS REVIEW BUT IT WAS SUCH A DREADFUL EXPERIENCE I FEEL AS THOUGH IF I DIDN'T SAY ANYTHING IT WOULD BE A DISSERVICE TO FUTURE CONSUMERS.
#RATE #DONTDESERVEA1STAR
Atmosphere: 1
Food: 1
Service: 1
Called ahead of time to see if they are open. They said yes. When asked if their dine-in was opened they gave no response and hung up. Never coming here again.
Atmosphere: 1
Food: 1
Service: 1
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