First the people working in there are very slow second , when one of the worker brought the drink in the table and she was walking toward me she looked like she was in lala land and of course the drink didn’t make to the table but she dropped on me My burger fell on the floor and my partner burger got wet , I was expecting at list the minimum they can do the refund but the manager that was there said I can get u a refund of the big man and coke that felt down the other burger not because u ate half lol (Another smart guy ) that didn’t make sense and that don’t care about their customers , and I replied to him that Of course I ate half before they drop the soda on me but then we couldn’t finish because it got wet (common sense). Anyway at the end I didnt get any refund ,didn’t need he’s donation of only the Big Mac refund so just left the place all dirty of course .
Atmosphere: 1
Food: 3
Service: 1
T S
Not a good experience.
Atmosphere: 2
Food: 3
Service: 1
Brandy Pobz-Scaggs
I usually prefer to come to this location versus the one closer to my house but after the experience I had with staff today, I won't be making the longer drive. In summary, the app would not allow me to enter a parking spot number so it directed me to the drive thru. I went to the drive thru and told the employee the number it stated for me to tell them. The employee said there was nothing coming up for that number and told me to come inside. I walk in, tell a different girl the issue. She asks for me to show her my full order in the app. Once I do she turns around and I see that my order is sitting off to the side on a table, the receipt pasted on one of the boxes and clearly marked with tbe number. She doesn't say anything but just sets it down in front of me.
I had ordered two of the Grinch meals and 2 happy meals so I could not take it all out in one trip. I told her I would be right back in for the drinks. I get to my car and open my orders to make sure they were correct and I notice that the fries are all soggy and cold. The burgers are cold. The nuggets are also cold.
I come back in to get the drinks and inform her that everything is cold. I was running late so I told her I would be fine with just 2 of the medium fries made fresh. She told me I would have to bring the fries back inside.
I go out, bring all the orders back at that point, and ask for it all to be made fresh again. She rolled her eyes and took the food back. As I waited, the manager was working the fry station and finishing packing orders. Once my order was done, she brought the tray out. She set it down, avoided eye contact with me and walked away. I checked the order right there and the fries were hot but nothing else was fresh. She said nothing. They just decided to keep the food cold.
I was beyond late at this point and just decided Ill make a review and also write my experience on the survey. So that was a great way to spent $40 to feed your family...thanks for that.
Robert G.
We literally sat for 15 minutes at the drive-thru ordering stand before anyone took our order. After 10 minutes I shut my car off. Finally after another 5 minutes they took our order. I angrily asked for a double quarter pounder with cheese. The lady taking the orders explained there was a big mix up with Door Dash. After all that they screwed up my order. When we got home we found a regular quarter pounder. This has happened the last two times I've been at the this McDonald's location. I asked for a double quarter pounder and received a single quarter pounder. Never again will I go there for anything else than an ice cream cone. They can't screw that up.
Atmosphere: 3
Food: 3
Service: 1
Andy Liu
If I could only give a negative 1000! I ordered the wrong meal and asked them to change it but they ignored me..
Atmosphere: 1
Food: 1
Service: 1
Mr Mike
McDonalds won’t be around that much longer. The service is terrible and the food is toxic.
Paula Ellis
Great food
Atmosphere: 5
Food: 5
Service: 5
TheLordOfAllFood
Got there and it seemed slow. Still took 20+ min for 2 burgers
The food just isn't the same. More expensive and less quality. Shame.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: French Fries
Shrea Johnson
This McDonald’s location is my favorite unlike the others. I have one much closer to my house, but I drive a little further to this location. The food is always fresh hot and I never have had a mess up. But today I decide to write a review because of the young lady in drive-through taking my order her name is Tia(yes, I asked for her name), Let me just say her Customer Service for welcome, friendly voice fun spirit was awesome. I just had to write a review. She will make this location, even more enjoyable to come to!”
Atmosphere: 4
Food: 4
Service: 5
LEXXCEO
Raw meat...I'll stick to drinks only. Always check your food before you bite in 🤢
Atmosphere: 2
Food: 1
Service: 2
Katrina Urbano
Went by for a quick breakfast. The long line moved quickly but the best was the 2 ladies in the drive thru - Tea and Te sp? Friendly and kind - whar a great start to my day! Way to bring customer service to the next level!
Atmosphere: 5
Food: 5
Service: 5
Renee Redman
Girl taking orders must have been new..ordered combo only hit sandwich...ordered fish no cheese...no luck
Sh1tdonalds
Atmosphere: 1
Food: 1
Service: 1
First the people working in there are very slow second , when one of the worker brought the drink in the table and she was walking toward me she looked like she was in lala land and of course the drink didn’t make to the table but she dropped on me
My burger fell on the floor and my partner burger got wet , I was expecting at list the minimum they can do the refund but the manager that was there said I can get u a refund of the big man and coke that felt down the other burger not because u ate half lol
(Another smart guy ) that didn’t make sense and that don’t care about their customers , and I replied to him that
Of course I ate half before they drop the soda on me but then we couldn’t finish because it got wet (common sense). Anyway at the end I didnt get any refund ,didn’t need he’s donation of only the Big Mac refund so just left the place all dirty of course .
Atmosphere: 1
Food: 3
Service: 1
Not a good experience.
Atmosphere: 2
Food: 3
Service: 1
I usually prefer to come to this location versus the one closer to my house but after the experience I had with staff today, I won't be making the longer drive. In summary, the app would not allow me to enter a parking spot number so it directed me to the drive thru. I went to the drive thru and told the employee the number it stated for me to tell them. The employee said there was nothing coming up for that number and told me to come inside. I walk in, tell a different girl the issue. She asks for me to show her my full order in the app. Once I do she turns around and I see that my order is sitting off to the side on a table, the receipt pasted on one of the boxes and clearly marked with tbe number. She doesn't say anything but just sets it down in front of me.
I had ordered two of the Grinch meals and 2 happy meals so I could not take it all out in one trip. I told her I would be right back in for the drinks. I get to my car and open my orders to make sure they were correct and I notice that the fries are all soggy and cold. The burgers are cold. The nuggets are also cold.
I come back in to get the drinks and inform her that everything is cold. I was running late so I told her I would be fine with just 2 of the medium fries made fresh. She told me I would have to bring the fries back inside.
I go out, bring all the orders back at that point, and ask for it all to be made fresh again. She rolled her eyes and took the food back. As I waited, the manager was working the fry station and finishing packing orders. Once my order was done, she brought the tray out. She set it down, avoided eye contact with me and walked away. I checked the order right there and the fries were hot but nothing else was fresh. She said nothing. They just decided to keep the food cold.
I was beyond late at this point and just decided Ill make a review and also write my experience on the survey. So that was a great way to spent $40 to feed your family...thanks for that.
We literally sat for 15 minutes at the drive-thru ordering stand before anyone took our order. After 10 minutes I shut my car off. Finally after another 5 minutes they took our order. I angrily asked for a double quarter pounder with cheese. The lady taking the orders explained there was a big mix up with Door Dash. After all that they screwed up my order. When we got home we found a regular quarter pounder. This has happened the last two times I've been at the this McDonald's location. I asked for a double quarter pounder and received a single quarter pounder. Never again will I go there for anything else than an ice cream cone. They can't screw that up.
Atmosphere: 3
Food: 3
Service: 1
If I could only give a negative 1000! I ordered the wrong meal and asked them to change it but they ignored me..
Atmosphere: 1
Food: 1
Service: 1
McDonalds won’t be around that much longer. The service is terrible and the food is toxic.
Great food
Atmosphere: 5
Food: 5
Service: 5
Got there and it seemed slow. Still took 20+ min for 2 burgers
Atmosphere: 1
Food: 3
Service: 1
Morning staff have a well to assist
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
The food just isn't the same. More expensive and less quality. Shame.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: French Fries
This McDonald’s location is my favorite unlike the others. I have one much closer to my house, but I drive a little further to this location. The food is always fresh hot and I never have had a mess up. But today I decide to write a review because of the young lady in drive-through taking my order her name is Tia(yes, I asked for her name), Let me just say her Customer Service for welcome, friendly voice fun spirit was awesome. I just had to write a review. She will make this location, even more enjoyable to come to!”
Atmosphere: 4
Food: 4
Service: 5
Raw meat...I'll stick to drinks only. Always check your food before you bite in 🤢
Atmosphere: 2
Food: 1
Service: 2
Went by for a quick breakfast. The long line moved quickly but the best was the 2 ladies in the drive thru - Tea and Te sp? Friendly and kind - whar a great start to my day! Way to bring customer service to the next level!
Atmosphere: 5
Food: 5
Service: 5
Girl taking orders must have been new..ordered combo only hit sandwich...ordered fish no cheese...no luck
Atmosphere: 3
Food: 2
Service: 4
Loading...