This McDonald’s location is my favorite unlike the others. I have one much closer to my house, but I drive a little further to this location. The food is always fresh hot and I never have had a mess up. But today I decide to write a review because of the young lady in drive-through taking my order her name is Tia(yes, I asked for her name), Let me just say her Customer Service for welcome, friendly voice fun spirit was awesome. I just had to write a review. She will make this location, even more enjoyable to come to!”
Atmosphere: 4
Food: 4
Service: 5
LEXXCEO
Raw meat...I'll stick to drinks only. Always check your food before you bite in 🤢
Atmosphere: 2
Food: 1
Service: 2
Katrina Urbano
Went by for a quick breakfast. The long line moved quickly but the best was the 2 ladies in the drive thru - Tea and Te sp? Friendly and kind - whar a great start to my day! Way to bring customer service to the next level!
Atmosphere: 5
Food: 5
Service: 5
Renee Redman
Girl taking orders must have been new..ordered combo only hit sandwich...ordered fish no cheese...no luck
Atmosphere: 3
Food: 2
Service: 4
kim hughes
Food and services was great, put someone in the back has a big mouth and wants everyone to hear them , just kept yelling in the restaurant! Was really wanting to enjoy a nice lunch.
Atmosphere: 3
Food: 5
Service: 5
larry bleck
My grandson loves it. I don’t eat fast food
Atmosphere: 3
Food: 2
Service: 5
Jonny V
Ordered door dash and for the 2nd time this McDonald’s has messed up my order and left out items. There should be no reason for that, going to stop coming to and ordering from this location. I ordered the 2 snack wrap mix & match meal with large fries and a large sprite, fries are cold and no sprite…
Atmosphere: 5
Food: 3
Service: 2
Edward Wright
I love their breakfast. We ordered the mcgriddle, and mcmuffin. T h ey were mcdelicious.
Food: 5
Service: 5
EJ Win
Food was pretty good, service was nice. Isreal was very polite and accommodating. Would definitely come back to this particular spot, probably the best McDonalds in Florida. Building was also very clean and the atmosphere was above and beyond.
Atmosphere: 5
Food: 5
Service: 5
Marcus Ross
I ordered a chicken McGriddle with cheese instead they gave me a chicken biscuit without cheese thankfully though at least it's not spicy good job y'all thank you for trying
This location never disappoints me. The customer service is always professional and pleasant. My family and I come here quite regularly that the employees and even management great us by name. The inside of the establishment is always clean or being cleaned. The food is always done right I haven’t had any issues with any of my orders whether it was drive thru, mobile app or inside.
Atmosphere: 5
Food: 5
Service: 5
Trin Divine
The general manger Anthony is very lazy. He watches his crew struggle on the floor and pretends to be busy by breaking cardboard boxes down while his drive thru and front counter is in the danger zone. Anthony also has a very hostile and aggressive attitude making this establishment very uncomfortable to return to. As the general manager I had an unbelievable experience on his 7-3pm shift once again . he leaves his shift manager to deal with the “intense” moments. I have had several issues with this specific store and the management all around is POOR. The customer service skills need major improvement Another failed order with zero improvement or explanations they actually tried to call me a “liar” stating they were positive that my order was correct. -Trinity
Atmosphere: 1
Food: 1
Service: 1
Katy Festa
The food was great and the employee Israel was great with service! Israel was extra attentive to us and made our visit very relaxing and enjoyable.
Atmosphere: 4
Food: 4
Service: 5
Yung Hefe
Ugly short manager has a bad attitude because he picked to work at mcdonalds at his old age
William Davis
McDonald’s at 5101 Pointe of Tampa Way has been a convenient and reliable stop. The staff is usually courteous, and my food has come out fresh and accurate more often than not. The restaurant is kept clean, both inside and out, and there’s plenty of seating if I decide to eat in. The drive-thru can get a little busy during peak hours, but the line moves fairly quickly. I appreciate that the team seems to stay on top of things, keeping orders moving and the area well-maintained. It’s a solid location when I need something fast and familiar.
This McDonald’s location is my favorite unlike the others. I have one much closer to my house, but I drive a little further to this location. The food is always fresh hot and I never have had a mess up. But today I decide to write a review because of the young lady in drive-through taking my order her name is Tia(yes, I asked for her name), Let me just say her Customer Service for welcome, friendly voice fun spirit was awesome. I just had to write a review. She will make this location, even more enjoyable to come to!”
Atmosphere: 4
Food: 4
Service: 5
Raw meat...I'll stick to drinks only. Always check your food before you bite in 🤢
Atmosphere: 2
Food: 1
Service: 2
Went by for a quick breakfast. The long line moved quickly but the best was the 2 ladies in the drive thru - Tea and Te sp? Friendly and kind - whar a great start to my day! Way to bring customer service to the next level!
Atmosphere: 5
Food: 5
Service: 5
Girl taking orders must have been new..ordered combo only hit sandwich...ordered fish no cheese...no luck
Atmosphere: 3
Food: 2
Service: 4
Food and services was great, put someone in the back has a big mouth and wants everyone to hear them , just kept yelling in the restaurant! Was really wanting to enjoy a nice lunch.
Atmosphere: 3
Food: 5
Service: 5
My grandson loves it. I don’t eat fast food
Atmosphere: 3
Food: 2
Service: 5
Ordered door dash and for the 2nd time this McDonald’s has messed up my order and left out items. There should be no reason for that, going to stop coming to and ordering from this location. I ordered the 2 snack wrap mix & match meal with large fries and a large sprite, fries are cold and no sprite…
Atmosphere: 5
Food: 3
Service: 2
I love their breakfast. We ordered the mcgriddle, and mcmuffin. T h ey were mcdelicious.
Food: 5
Service: 5
Food was pretty good, service was nice. Isreal was very polite and accommodating. Would definitely come back to this particular spot, probably the best McDonalds in Florida. Building was also very clean and the atmosphere was above and beyond.
Atmosphere: 5
Food: 5
Service: 5
I ordered a chicken McGriddle with cheese instead they gave me a chicken biscuit without cheese thankfully though at least it's not spicy good job y'all thank you for trying
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
This location never disappoints me. The customer service is always professional and pleasant. My family and I come here quite regularly that the employees and even management great us by name. The inside of the establishment is always clean or being cleaned. The food is always done right I haven’t had any issues with any of my orders whether it was drive thru, mobile app or inside.
Atmosphere: 5
Food: 5
Service: 5
The general manger Anthony is very lazy. He watches his crew struggle on the floor and pretends to be busy by breaking cardboard boxes down while his drive thru and front counter is in the danger zone. Anthony also has a very hostile and aggressive attitude making this establishment very uncomfortable to return to. As the general manager I had an unbelievable experience on his 7-3pm shift once again .
he leaves his shift manager to deal with the “intense” moments.
I have had several issues with this specific store and the management all around is POOR. The customer service skills need major improvement
Another failed order with zero improvement or explanations they actually tried to call me a “liar” stating they were positive that my order was correct.
-Trinity
Atmosphere: 1
Food: 1
Service: 1
The food was great and the employee Israel was great with service! Israel was extra attentive to us and made our visit very relaxing and enjoyable.
Atmosphere: 4
Food: 4
Service: 5
Ugly short manager has a bad attitude because he picked to work at mcdonalds at his old age
McDonald’s at 5101 Pointe of Tampa Way has been a convenient and reliable stop. The staff is usually courteous, and my food has come out fresh and accurate more often than not. The restaurant is kept clean, both inside and out, and there’s plenty of seating if I decide to eat in. The drive-thru can get a little busy during peak hours, but the line moves fairly quickly. I appreciate that the team seems to stay on top of things, keeping orders moving and the area well-maintained. It’s a solid location when I need something fast and familiar.
Atmosphere: 3
Food: 3
Service: 3
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