McDonald's

19080 Bruce B Downs Blvd, Tampa
(813) 977-0076

Recent Reviews

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Bud Jackson

The food wasn't very good and the person at the counter definitely didn't want to be there.

Atmosphere: 3

Food: 3

Service: 3

Laura S.

Incredibly long wait time and zero communication from workers about the order even after asking about it. HORRIBLE customer service!!

Atmosphere: 3

Food: 1

Service: 1

Justin Reinman (GoldenDazeElf)

This has got to be the most incompetent McDonald's that exists. Every time I go here they always shortchange me on my food, mess something up, forget to give me an item. They never salt the fries. God forbid you order a large fry. They only fill the box halfway. And rather make it right, they'll throw every excuse they can at you. And every time I go there, I have to wait. And usually it upwards of 10 to 15 minutes.

Atmosphere: 1

Food: 1

Service: 1

austin batchelder

Wow. So I was taking the time to write this while I wait. The girl interrupted while I was writing this and then proceeded to bring out everyone else’s food in the waiting areas without bringing mine. By the way I’ve been here longer than all the other people, I’ve watched countless cars leave with their food before mine getting here well after me….. mainly leaving this review because this was the same experience I had last time.

Update food took 25 minutes. Gave me free fries to say thank you for waiting.

Food: 3

Service: 1

limary marin

Bad service. It took more than 30 minutes to give me the order that I order online. I ended up getting off

Kelliey Couture

Quick service ,good food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, French Fries

E. Lee

McDonald's is never fine dining but this is the worst location. They redesigned to their front end seemingly so they could hide from customers. The floors are always wet for some reason the service is absolutely terrible and be sure they'll screw up your order.

Atmosphere: 1

Food: 1

Service: 1

Stephanie Noe

I’d love to share my pictures of the burnt hamburger patties I’ve received, this is happening to often here. Like dang man

Atmosphere: 2

Food: 1

Service: 5

Ishil Arsalan

Rude service but good food

Atmosphere: 3

Food: 5

Service: 1

Recommended dishes: Double Cheeseburger, Sandwich, Fries, Crispy Chicken Sandwich, Cheeseburger, French Fries, Big Mac Meal

Jose Bello

Asked to park. Wait 5 minutes. No food. I had to go a get it myself. Please improve this part of your service.

Atmosphere: 5

Food: 5

Service: 1

Marlene Lassalle

One of my favorite mcdonalds! Always clean and food is always hot and staff is friendly!!!

Atmosphere: 5

Food: 5

Service: 5

milkmandave66

I’ve had it with this place. It’s my neighborhood mcD’s. Tonight I drive 10 minutes to get 2 cheeburgaz, fries… I get home and everything was as dull as could be. It surely had been sitting under a heat lamp for 3 hours. I drove it back and got refund. I quit. Wasn’t worth the money anyway. Sad establishment for food, the people were nice as could be.

Atmosphere: 3

Food: 1

Service: 3

Marcelo Freire

Terrible place, ridiculous service. I made a purchase for my family on the self-service screen, it did not print my order. After 20 minutes I went to ask. The manager told me that there was no order, I showed the debit on my account, she didn't believe it and told me that even without my payment she would release the purchase. I didn't accept it and left with the loss. From that day on I photograph everything now. It wasn't the first problem, but it was the one that bothered me the most. Without training, it's impossible. Badly educated people.

Atmosphere: 1

Food: 1

Service: 1

Darrin M

Customer service at this location has gone to a new low. Very sad at how the staff here doesnt care about customers but would rather talk about the drama in their own lives with each other.

Service: 1

Anna

Coffee always cold and my sugar packages had mold I didn’t realize until I got home because they put them in the bag I like my sugar and cream on the side and not mixed for these reasons

Update ask for your burgers well done or you’ll get the raw special 8 months pregnant was served the second picture on 9/9 unfortunately I realized too late and to think they made me park and wait for it

Service: 1

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