Staff is always amazing. I am here fairly often because I work close by and the staff are always super friendly.
Atmosphere: 5
Food: 5
Service: 5
Alex Melendez
This store might be privately owned so the $5 meal deal is $6 instead of $5 for the McDouble. Ridiculous Other than that it was ok run of the mill, fries came out hot and fresh that was the only plus.
Atmosphere: 2
Food: 4
Service: 4
Jonah !!
not actually 24hrs, and the staff is lacking on customer service đđ
Atmosphere: 1
Service: 1
James Wood
I used the app to order food. Got my code and was charged for the order. I pulled up to the speaker and was told the system was down. I explained I ordered through the app. I was told to come to the window. I proceeded to go to the window and was told I needed to wait 15 minutes for my order. I asked why and the crew member could only tell me that what was told to her. I explained that I was charged for my order already and showed her my bank account. I even showed her what my order was. I asked if they had nuggets? she said yes. I asked if they had chicken strips? she said yes. I asked what was the hold up if they had the product, and I had proof that I was charged why couldnât I have my food. She went and asked now 2 managers and came back and said that they said I had to wait. Never one time did the manager come to the window and explain anything. I worked for McDonaldâs for 7 years back in 1990 and this kind of service wasnât tolerated. Itâs a shame but when choosing a âquick serviceâ restaurant, I guess I will not choose this location again.
Atmosphere: 1
Food: 1
Service: 1
Engelbert Braun
dirtiest Mc i ever went to
Atmosphere: 1
Food: 1
Service: 1
Kimoya Dunkley
The staff were on game and friendly! They checked on us during our meal and brought us anything we needed with no issue. Food was fresh and hot with nothing missing. For sure was a great experience.
Atmosphere: 5
Food: 5
Service: 5
Kiran Bahl
i love mcdonalds, but unsure why they've adopted the era of zero human interaction, customer service & ambiance. the food was the usual. ordering on a kiosk only felt very AI, they only offered to-go options with NOBODY in the front.
Atmosphere: 1
Food: 3
Service: 1
Sierra Young
The staff is very friendly and the location is very clean as well
Atmosphere: 5
Food: 5
Service: 5
Tony P
This is one of those kiosk/very few human employees only McDonalds & you PAY more for it. For example, 6 piece nuggets were $4.18 at this location & over in Ybor were $3.64. Not cool.
Atmosphere: 1
Food: 1
Service: 1
Jordan Cleinman
Can't read. If you're gonna make snack wraps wrong, which are 5 things, only 4x when somebody doesn't want something on it, maybe don't put double checked for accuracy on it.
No electrical outlets and service watches maybe 30 limit.
Atmosphere: 2
Food: 3
Service: 1
Daniel LaPointe
Losing g the customer experience with this new app.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Egg Mcmuffin
Robert Jarvis
There are no counters or cashiers anymore. I was met with a row of kiosks. I have many opinions on the upselling techniques and the navigation of these kiosks which I will keep to myself.
The point is this: after you pay, you have to guess when your order is ready. Like which order is mine?? And⊠save your questions (like âWhereâs the ketchup?â) because there is no condiment counter or soda machines, not even a napkin dispenser. Thereâs no line of sight to any of the employees, theyâre all hidden in the kitchen.
After you decide ânever mind, Iâll just sit down and eat what we given to meâ, thatâs when I learned there isnât a single clean table in this placeâ.
I donât get McDonaldâs craving very often, may 2-4 times a year. This was a difficult visit for me. Not at all what I had expected.
The Big Mac hit the spot which was the purpose because of my craving. Although it was a swing and a miss, Iâll be back again someday. I donât spend much money at McDonaldâs, but itâs going to be even less money after this experience at this location.
Oh, the remodel looked great. They had a good designer and layout.
Atmosphere: 2
Food: 4
Service: 2
Daniel Cornell
Pathetic as always.
Atmosphere: 1
Food: 1
Service: 1
Mohd Sabbuba
I ordered a Big Mac meal large Andy give me no fries in it after I left the place
Staff is always amazing. I am here fairly often because I work close by and the staff are always super friendly.
Atmosphere: 5
Food: 5
Service: 5
This store might be privately owned so the $5 meal deal is $6 instead of $5 for the McDouble. Ridiculous
Other than that it was ok run of the mill, fries came out hot and fresh that was the only plus.
Atmosphere: 2
Food: 4
Service: 4
not actually 24hrs, and the staff is lacking on customer service đđ
Atmosphere: 1
Service: 1
I used the app to order food. Got my code and was charged for the order. I pulled up to the speaker and was told the system was down. I explained I ordered through the app. I was told to come to the window. I proceeded to go to the window and was told I needed to wait 15 minutes for my order. I asked why and the crew member could only tell me that what was told to her. I explained that I was charged for my order already and showed her my bank account. I even showed her what my order was. I asked if they had nuggets? she said yes. I asked if they had chicken strips? she said yes. I asked what was the hold up if they had the product, and I had proof that I was charged why couldnât I have my food. She went and asked now 2 managers and came back and said that they said I had to wait. Never one time did the manager come to the window and explain anything. I worked for McDonaldâs for 7 years back in 1990 and this kind of service wasnât tolerated. Itâs a shame but when choosing a âquick serviceâ restaurant, I guess I will not choose this location again.
Atmosphere: 1
Food: 1
Service: 1
dirtiest Mc i ever went to
Atmosphere: 1
Food: 1
Service: 1
The staff were on game and friendly! They checked on us during our meal and brought us anything we needed with no issue. Food was fresh and hot with nothing missing. For sure was a great experience.
Atmosphere: 5
Food: 5
Service: 5
i love mcdonalds, but unsure why they've adopted the era of zero human interaction, customer service & ambiance. the food was the usual. ordering on a kiosk only felt very AI, they only offered to-go options with NOBODY in the front.
Atmosphere: 1
Food: 3
Service: 1
The staff is very friendly and the location is very clean as well
Atmosphere: 5
Food: 5
Service: 5
This is one of those kiosk/very few human employees only McDonalds & you PAY more for it. For example, 6 piece nuggets were $4.18 at this location & over in Ybor were $3.64. Not cool.
Atmosphere: 1
Food: 1
Service: 1
Can't read. If you're gonna make snack wraps wrong, which are 5 things, only 4x when somebody doesn't want something on it, maybe don't put double checked for accuracy on it.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
No electrical outlets and service watches maybe 30 limit.
Atmosphere: 2
Food: 3
Service: 1
Losing g the customer experience with this new app.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Egg Mcmuffin
There are no counters or cashiers anymore. I was met with a row of kiosks. I have many opinions on the upselling techniques and the navigation of these kiosks which I will keep to myself.
The point is this: after you pay, you have to guess when your order is ready. Like which order is mine?? And⊠save your questions (like âWhereâs the ketchup?â) because there is no condiment counter or soda machines, not even a napkin dispenser. Thereâs no line of sight to any of the employees, theyâre all hidden in the kitchen.
After you decide ânever mind, Iâll just sit down and eat what we given to meâ, thatâs when I learned there isnât a single clean table in this placeâ.
I donât get McDonaldâs craving very often, may 2-4 times a year. This was a difficult visit for me. Not at all what I had expected.
The Big Mac hit the spot which was the purpose because of my craving. Although it was a swing and a miss, Iâll be back again someday. I donât spend much money at McDonaldâs, but itâs going to be even less money after this experience at this location.
Oh, the remodel looked great. They had a good designer and layout.
Atmosphere: 2
Food: 4
Service: 2
Pathetic as always.
Atmosphere: 1
Food: 1
Service: 1
I ordered a Big Mac meal large Andy give me no fries in it after I left the place
Food: 1
Service: 4
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