Waited a looong time in drive through. Made everybody back up to a previous window in the Drive-Thru because they screwed up somebody's order up front. They gave our order to the car in front of us because they didn't check to see who's who. After 20+ minutes finally got the order of one meal. Cut your profits by a tiny bit and hire some people that actually care about their job please. Or replace everything with a robot already.
Service: 1
Martina Richter
Clean location with friendly, respectful staff including the local manager. NB the choice of music is amazing too. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Christopher Rivers
What a nasty dump!!!
Atmosphere: 1
Food: 1
Service: 1
Noah Hood
This is the worst McDonald’s experience I have ever received. It took 3 hours to get my food and it was cold by the time I got it. The workers were rude and not helpful whatsoever. I really love McDonald’s but after this I will not be coming back and I will be telling all my friends not to come to this location. Slow, rude, inconvenient is the only way to describe the McDonald’s on Kennedy BLVD. I hope the management team can better the experience for their customers because this is ridiculous…. I am very disappointed and hope change is made soon.
Atmosphere: 1
Food: 1
Service: 1
Kiema Badd
Black light skinned lady literally went to the restroom and don’t even wash her hands! Utterly disgusting.
Ryker Rowland
Inside the restaurant, I waited over 30 minutes for a 10-piece nugget and two McChickens. When I asked about my order after 20 minutes, the person in charge did not care and dismissed my order multiple times. The staff was rude and offered no explanation or apology. This was super disappointing and completely unacceptable service for such a simple order.
Atmosphere: 1
Food: 1
Service: 1
Daniela Nieto
Got food poisoning from eating there last night
Atmosphere: 1
Food: 1
Service: 1
Jake Yeager
They didn’t give me my food. Forgot the nuggets…
Atmosphere: 1
Food: 1
Service: 1
Dino Dino
Terrible service now only worried about Uber eats and mobile orders if you are dining in or trying to order takeout good luck I guess technology is really taking over next you'll see robots to replace the workers way to make money McDonald's forget all about the people who spend it with you
Atmosphere: 1
Food: 5
Service: 1
Maws Hinden
1 star review for this mcdonalds made me pay 50 cents at the window for sauce for my mobile order and they didnt even give it to me awful and horrendous
By far the worst McDonald’s I’ve ever been to. Sat in the drive thru for 15 mins no response, I said excuse me the dweeb kid goes I heard you the first time hold on. Then proceed to go up to the window for my food after 20 mins in line and tell me to wait in the parking spot. All while the store door is locked so customers can’t get out aswell as employees. Finally get my food after another 10 mins. Lady, who I believe was the manger seemed to be nice but besides that, terrible. Burger King it is for the future I suppose. Also ketchup was the only thing I asked for and did not even get the new McDonald’s sauce policy. Upset is an understatement. Wendy’s it is.
Atmosphere: 1
Food: 1
Service: 1
Sheer Whitt
Thank you Mrs. Sharon for the attentiveness, kindness, lovely smile and wonderful customer service you showed this tired lady tonight. I appreciate you so much for the going above and beyond for me!!!!
Atmosphere: 5
Food: 5
Service: 5
Steele Sutton Super Sport
Just needs power for cellular service
Atmosphere: 5
Food: 5
Service: 5
Matt Buss
I payed 15 dollars for a meal that i only got half of. And they refused to give me the rest of my order and said i was lying. This is absolutely disgusting and unacceptable. Nobody was in line either so they were in no rush.
Waited a looong time in drive through. Made everybody back up to a previous window in the Drive-Thru because they screwed up somebody's order up front. They gave our order to the car in front of us because they didn't check to see who's who. After 20+ minutes finally got the order of one meal.
Cut your profits by a tiny bit and hire some people that actually care about their job please. Or replace everything with a robot already.
Service: 1
Clean location with friendly, respectful staff including the local manager. NB the choice of music is amazing too. Thank you!
Atmosphere: 5
Food: 5
Service: 5
What a nasty dump!!!
Atmosphere: 1
Food: 1
Service: 1
This is the worst McDonald’s experience I have ever received. It took 3 hours to get my food and it was cold by the time I got it. The workers were rude and not helpful whatsoever. I really love McDonald’s but after this I will not be coming back and I will be telling all my friends not to come to this location. Slow, rude, inconvenient is the only way to describe the McDonald’s on Kennedy BLVD. I hope the management team can better the experience for their customers because this is ridiculous…. I am very disappointed and hope change is made soon.
Atmosphere: 1
Food: 1
Service: 1
Black light skinned lady literally went to the restroom and don’t even wash her hands! Utterly disgusting.
Inside the restaurant, I waited over 30 minutes for a 10-piece nugget and two McChickens. When I asked about my order after 20 minutes, the person in charge did not care and dismissed my order multiple times. The staff was rude and offered no explanation or apology. This was super disappointing and completely unacceptable service for such a simple order.
Atmosphere: 1
Food: 1
Service: 1
Got food poisoning from eating there last night
Atmosphere: 1
Food: 1
Service: 1
They didn’t give me my food. Forgot the nuggets…
Atmosphere: 1
Food: 1
Service: 1
Terrible service now only worried about Uber eats and mobile orders if you are dining in or trying to order takeout good luck I guess technology is really taking over next you'll see robots to replace the workers way to make money McDonald's forget all about the people who spend it with you
Atmosphere: 1
Food: 5
Service: 1
1 star review for this mcdonalds made me pay 50 cents at the window for sauce for my mobile order and they didnt even give it to me awful and horrendous
Service: 1
Restaurantji Recommends
By far the worst McDonald’s I’ve ever been to. Sat in the drive thru for 15 mins no response, I said excuse me the dweeb kid goes I heard you the first time hold on. Then proceed to go up to the window for my food after 20 mins in line and tell me to wait in the parking spot. All while the store door is locked so customers can’t get out aswell as employees. Finally get my food after another 10 mins. Lady, who I believe was the manger seemed to be nice but besides that, terrible. Burger King it is for the future I suppose. Also ketchup was the only thing I asked for and did not even get the new McDonald’s sauce policy. Upset is an understatement. Wendy’s it is.
Atmosphere: 1
Food: 1
Service: 1
Thank you Mrs. Sharon for the attentiveness, kindness, lovely smile and wonderful customer service you showed this tired lady tonight. I appreciate you so much for the going above and beyond for me!!!!
Atmosphere: 5
Food: 5
Service: 5
Just needs power for cellular service
Atmosphere: 5
Food: 5
Service: 5
I payed 15 dollars for a meal that i only got half of. And they refused to give me the rest of my order and said i was lying. This is absolutely disgusting and unacceptable. Nobody was in line either so they were in no rush.
Atmosphere: 1
Food: 1
Service: 1
What can I say food is always soggy
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