McDonald's
2101 E 13th Ave, Tampa
(813) 248-5194
Recent Reviews
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Refused to let me use a phone after being assaulted.
Wheelchair accessibility: Not helpful store
Atmosphere: 1
Food: 1
Service: 1
Truth be told the manger name mr john allows his employees to tamper with the customers food,so if you ask me the whole shift the works around 4:51 should be fired immediately my name is Deon Lewis and I approve this message nobody should mess with people food
Atmosphere: 1
Food: 1
Service: 1
Got it, and got it right. Home run drive thru service.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fries, Sandwich
This most be one of the worst McDonalds in all Tampa. After 10 pm the service is inefficient. It can take you up to 30 mins to get ur food
Atmosphere: 1
Food: 1
Service: 1
Where's the fish?
Atmosphere: 4
Food: 2
Service: 4
sidel was so rude in the drive thru
Atmosphere: 1
Service: 1
Clean and good food
Atmosphere: 5
Food: 4
Service: 5
I never leave reviews for fast food places because I’m not expecting much to begin with, but… never in my life have I pulled up to a 24 hour location at 10pm to get no service in the drive thru, no service at the window, & no one on the phone… despite seeing multiple people inside. I get out of my car to knock on the door & one of the staff members tell me they are doing a shift change right now so no one is making food? I said that we placed an online order and already paid so what does he suggest? He said he would make the order. Then the maintenance guy comes to the window and says they have no cashiers so they can’t do anything…? I wonder what McDonald’s upper management would think about this. This is not even the first time we’ve experienced issues with them. Last time we are ever coming to this location.
Service: 1
Place is racist towards Hispanics. They wouldn't take our order but let 3 other cars in the other lane go. They were purposely ignoring us in the drive through. We finally switched lanes and they continued to ignore us. Tney finally took our order and were incredibly rude and unprofessional. Food was cold and was almost afraid to even try it bc of how they treated us.
Atmosphere: 1
Food: 1
Service: 1
The line never moves. It will be the middle of the night with almost no customers and it would still be faster to go to the next closest drive through than to wait In this purgatory of a line.
Restaurantji Recommends
Monday Nov 25, 2:30 am staff is so nice!!! 🥰
Service: 5
Recommended dishes: Sandwich
Food room temperature.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Cheeseburger
This has to be the worst McDonald's I've ever visited. The customer service is horrendous. Everyone there has an attitude. You never get a smile or thank you. I last visited this McDonald's over 2 years ago and had a horrible experience. I was hoping this time around would be better with different staff but nothing has changed. Do yourself a favor and go to a different McDonald's.
Atmosphere: 1
Food: 1
Service: 1
I am hoping management of this facility is able to see this refiew and offer Charles Bryan or Bryant a promotion. I came in on a random Wednesday night 11/13/2024 at 6:30-7 pm, and it was very busy. He was single-handedly running the restaurant and was doing the work of 3 people. I ordered a hamburger with extra onions, pickles, and lettuce and i got a McDouble instead. I asked him to just provide me with the condiments on the side since they were so busy and he insisted that he would provide a fresh hamburger the way I ordered it. On top of that, a man walked in and placed 100 burger orders and he was taking orders, filling fries, delegating tasks to his teammates, and double checking orders all while serving customers as quickly as he could. Because of him this was the best experience I’ve ever had at a McDonald’s establishment.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Sandwich, Happy Meal
I dont know what is wrong with this place but 90 percent of the time or more they say they dont have frappes right now when I come and try to order one. That is no exaggeration literally 1 out of every 10 times I come they might have it. Not half the time or antything. Majority of the time they dont have it or cant make it. Extremely annoying like seriously what are they doing that SO often they cant make it. Also the service in general is not good and the employees seem a bit slow.
Atmosphere: 1
Food: 1
Service: 1
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