Ordered online for delivery at 6:50 pm. Tracker showed it was “Preparing “ and then at 8:20 it suddenly tells me my order was cancelled. Called and the person who answered told me the place was “a mess”.
You have one job, and it’s the same every night. And you can’t do it.
Service: 1
Renee Sylvester
Manager was horrible. So rude trying to just get me out of the store I waited almost an extra 30 minutes after app said it was ready and I was still missing sauces! Don't waste your money here
Atmosphere: 1
Food: 1
Service: 1
Ramanathan Ramasubbu
Papa John’s never disappoints when it comes to great-tasting pizza and dependable service. The crust is always fresh, the toppings are generous, and the flavors are consistently delicious. Whether it’s their classic pepperoni, garlic Parmesan breadsticks, or their signature garlic sauce, everything tastes amazing. My orders are always prepared on time, still hot when I pick them up, and packed neatly. The staff is friendly, quick, and makes the experience smooth every visit. This location maintains great quality and cleanliness, and it’s become our go-to spot for family pizza nights. Highly recommend Papa John’s for great food and reliable service!
Atmosphere: 5
Food: 5
Service: 5
Hunter Lauckner
Pathetic. No customer service for less quality of pizza then other papa John’s around the area or just any other establishment.
Atmosphere: 1
Food: 2
Service: 1
Linda Burnett
Delicious food
Atmosphere: 5
Food: 5
Service: 5
tone penley
Picked up a pizza to eat while on a road trip. Lo and behold, I got pizza perfection! Thank you.
Atmosphere: 5
Food: 5
Service: 5
Katie Belzer
This guy did so good with customer service, made sure we had everything we needed before leaving the store and greeted us with a smile! And to top it all off we ordered after it closed and he was still very professional and genuine with us.
Atmosphere: 5
Food: 5
Service: 5
Daria Castro
Always my go to to get my boys delicious pizza.
Food: 5
D K
Pizza was burnt and was told all the pizzas come out like that after i asked to be made over.
I ordered a pizza about 30 minutes before they closed. I went to the wrong papa John’s but the current one I’m at offered to make it because they’re open later than than the 7891 Gunn hwy location. I got a phone call from Phil I believe asking if I was coming in before they closed for the night. I told him about my mix up and he was so understanding. So kind over the phone, this guy is killing it as well as the lovely people at 4231 Gunn Hwy location. Thanks guys!
Service: 5
Joshua
Been going to this Papa John’s for a few years. Two cups of cheese, juicy pepper, signature garlic sauce, and fresh sides like that cookie pizza and the AMAZING new breadstick recipe. In terms of quick-service pizza I’d honestly give this a huh rating last time I had it. As with everything there have been ups and downs but I like it.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Chocolate Brownie
ciara (은지)
the quality of this papa johns has fallen to an abysmal point. multiple pizzas ordered on different dates, ubereats and pick up, each not cut fully, each incredibly thin and cooked too long, consistently missing parts of the order (like no extra sauce or no topping). i keep trying to give this place a chance because papa john’s is my favorite pizza, but since they stopped delivering to my address (literally 5 miles away from this location) they have not put any effort into their product at all. shame on me for continuing to patronize this place that clearly does not care about the product or the customer. do yourself a favor and order from a local pizza place and not on this incredibly soulless location
Food: 1
Service: 1
Christina Diggory
The fact that they opened the same day as Milton coming through! They definitely have me as a forever customer. Nothing bad to say at all. Thank you guys so much for being willing to go to work and service people without power and who lost a lot of their perishable food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Review King
I order here when I get discount card because it's way overpriced for simple pizza. The boneless wings are terrible in my opinion. For some reason 2024 it seems like they don't know how to make a NY style crust and they aren't making it proper XL size. It slides around in box so much they could put it in a Large box.
Ordered online for delivery at 6:50 pm. Tracker showed it was “Preparing “ and then at 8:20 it suddenly tells me my order was cancelled. Called and the person who answered told me the place was “a mess”.
You have one job, and it’s the same every night. And you can’t do it.
Service: 1
Manager was horrible. So rude trying to just get me out of the store I waited almost an extra 30 minutes after app said it was ready and I was still missing sauces! Don't waste your money here
Atmosphere: 1
Food: 1
Service: 1
Papa John’s never disappoints when it comes to great-tasting pizza and dependable service. The crust is always fresh, the toppings are generous, and the flavors are consistently delicious. Whether it’s their classic pepperoni, garlic Parmesan breadsticks, or their signature garlic sauce, everything tastes amazing. My orders are always prepared on time, still hot when I pick them up, and packed neatly. The staff is friendly, quick, and makes the experience smooth every visit. This location maintains great quality and cleanliness, and it’s become our go-to spot for family pizza nights. Highly recommend Papa John’s for great food and reliable service!
Atmosphere: 5
Food: 5
Service: 5
Pathetic. No customer service for less quality of pizza then other papa John’s around the area or just any other establishment.
Atmosphere: 1
Food: 2
Service: 1
Delicious food
Atmosphere: 5
Food: 5
Service: 5
Picked up a pizza to eat while on a road trip. Lo and behold, I got pizza perfection! Thank you.
Atmosphere: 5
Food: 5
Service: 5
This guy did so good with customer service, made sure we had everything we needed before leaving the store and greeted us with a smile! And to top it all off we ordered after it closed and he was still very professional and genuine with us.
Atmosphere: 5
Food: 5
Service: 5
Always my go to to get my boys delicious pizza.
Food: 5
Pizza was burnt and was told all the pizzas come out like that after i asked to be made over.
Atmosphere: 2
Food: 1
Service: 2
How ya doinnnn
Recommended dishes: Pepperoni Pizza, Garlic Knots
Restaurantji Recommends
I ordered a pizza about 30 minutes before they closed. I went to the wrong papa John’s but the current one I’m at offered to make it because they’re open later than than the 7891 Gunn hwy location. I got a phone call from Phil I believe asking if I was coming in before they closed for the night. I told him about my mix up and he was so understanding. So kind over the phone, this guy is killing it as well as the lovely people at 4231 Gunn Hwy location. Thanks guys!
Service: 5
Been going to this Papa John’s for a few years. Two cups of cheese, juicy pepper, signature garlic sauce, and fresh sides like that cookie pizza and the AMAZING new breadstick recipe. In terms of quick-service pizza I’d honestly give this a huh rating last time I had it. As with everything there have been ups and downs but I like it.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Chocolate Brownie
the quality of this papa johns has fallen to an abysmal point. multiple pizzas ordered on different dates, ubereats and pick up, each not cut fully, each incredibly thin and cooked too long, consistently missing parts of the order (like no extra sauce or no topping). i keep trying to give this place a chance because papa john’s is my favorite pizza, but since they stopped delivering to my address (literally 5 miles away from this location) they have not put any effort into their product at all. shame on me for continuing to patronize this place that clearly does not care about the product or the customer. do yourself a favor and order from a local pizza place and not on this incredibly soulless location
Food: 1
Service: 1
The fact that they opened the same day as Milton coming through! They definitely have me as a forever customer. Nothing bad to say at all. Thank you guys so much for being willing to go to work and service people without power and who lost a lot of their perishable food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
I order here when I get discount card because it's way overpriced for simple pizza. The boneless wings are terrible in my opinion. For some reason 2024 it seems like they don't know how to make a NY style crust and they aren't making it proper XL size. It slides around in box so much they could put it in a Large box.
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