I ordered buy one get one free small custom pizza from here on Hillsborough Ave and I promise the way this pizza was just thrown together and sloppy it looks I'm scared to eat it only a few peaces of meat in the middle and all puff up all around who ever made this pizza needs to be fired on the spot they are nasty and lazy unconcerned employee.i wish I could post a picture of it. Leon
Atmosphere: 1
Food: 1
Service: 1
Donald Cassell
Stood there for 15 minutes before being acknowledged and they pretty much said sorry, don't have your order.....awful
Ryan Heatherington
Always appreciate the quick delivery service, solid pizza and friendly drivers. Shout out to my guy from today missed his name but of any managers check out this review maybe y’all can tell from my order number - #1238789061
Food: 5
Service: 5
Estelle Farias
Food was fine, but it took 3 minutes to get thr attention of an employee in site because he was starring at his phone with ear buds in. I kept saying hello over and over again, but I was helped by another staff member who was actively working hard since the other was too busy playing on his phone.
Atmosphere: 4
Food: 5
Jordan Clark
Literally done ordering from this location. They are woefully inadequate and cannot read order instructions.
Atmosphere: 1
Food: 1
Service: 1
Melvin Cobb
Man the food was great ; you gotta try the stuff crust , 💯💯
Atmosphere: 5
Food: 5
Service: 5
John Parker III
Why Can't You Leave 0 Stars or Better Yet, Negative Stars!!!!! Placed an order online on Tuesday for 7 Pizzas to be delivered today, July 3rd at 12:00pm. Started Calling to check status at 12:15pm when the delivery wasn't here. Got disconnected 4 different times and it's now 12:59PM and still no delivery...... You can't get thru on the phone. They don't call to say there is a problem or a delay. Clearly they don't care about Customer Service. What sucks is they get your $$$$ before they have to step up to the plate to perform and then when they fail to meet their end of the agreement, What's really interesting is you can call the same phone number and press 1 to order a pizza and the call goes to a call center where someone answers, but they can't help with a problem. Then when you try any other extension which is at the location, they could care less and don't answer the phone. Bottom line is this location has lousy customer service and could care less about it's client's. If you don't care, then why take the order in the first place!!!!! Now I have to spend more time filing a chargeback request with the Credit Card Company, and place an order for food from somewhere else... Save yourself the headache and aggravation of ordering from here and get your food elsewhere, you will be much happier......
Atmosphere: 1
Food: 1
Service: 1
Shaking like a loose Washing Machine
Worst experience ever! On Sat. June 28 (A little after Midnight), I ordered 2 Pizzas through Uber Eats. When they arrived, the Pizzas were poorly made. As you can see from the pictures, the person who made it barely put any Cheese on them. I was upset and called 3 times because the 2 times I called, I was on hold forever until the line hung up. Third time, I made it through but was on hold for a few more minutes before that. I spoke to the guy that was there and told him about the Pizzas and asked him why they looked the way that they did and told him that I was going to get in contact with Corporate about the quality. It's like they just didn't care. I have gotten pizza from them online and in person in the past and never had a food quality issue. I will admit that a few months ago that while receiving a Pick Up order, the Customer Service from the Black girl (I am Black by the way)at the counter there was not the friendliest but unfortunately I had already included a tip and thought about putting up a negative review back then but didn't. I really wish there was another location so I don't have to Order from this but unfortunately, there is not.
Atmosphere: 1
Food: 1
Service: 1
James Hardee
Quality made pizza not just slapped together. The staff was very polite.
Atmosphere: 5
Food: 5
Service: 5
Kelvin Thompson
Ordered pizza it never arrived called store representative couldn't tell me what happened to my order l love your food will try again maybe soon
Friendly staff and very professional but the food I ordered on June 12,2025 was very disappointing and disgusting. Pizza was dry, boneless wings nasty too, the only thing that was good was the papadia
Atmosphere: 5
Food: 1
Service: 5
Emily Long
I ordered 4 papa John’s pizza from this store location for my daughter’s birthday party today. I had placed the order earlier in the week for the pizza to be delivered by 10:40 am. I even called on Thursday to make sure it would be delivered by that time. The pizzas arrived an hour late. I would have appreciated a heads up. Really disappointing!
Service: 1
Mr.Robin Brand
Staff was polite & professional. Food was good & great value.
Atmosphere: 4
Food: 5
Service: 5
Mystery Lady
Amazing staff great customer service (drivers)
GB
Extremely slow service from two guys preparing pizzas no sense of urgency. The young lady working the front was the only person who seemed to want to expedite service but could only move as fast as the older guy with headphones in who seemed to not want to be there at all. Whoever is the GM of this establishment might wanna come check out how their night shift is ran on a week night or just watch the camera tapes back, definitely won’t be coming back here again. An additional 45 min wait is not worth it smh.
I ordered buy one get one free small custom pizza from here on Hillsborough Ave and I promise the way this pizza was just thrown together and sloppy it looks I'm scared to eat it only a few peaces of meat in the middle and all puff up all around who ever made this pizza needs to be fired on the spot they are nasty and lazy unconcerned employee.i wish I could post a picture of it.
Leon
Atmosphere: 1
Food: 1
Service: 1
Stood there for 15 minutes before being acknowledged and they pretty much said sorry, don't have your order.....awful
Always appreciate the quick delivery service, solid pizza and friendly drivers. Shout out to my guy from today missed his name but of any managers check out this review maybe y’all can tell from my order number - #1238789061
Food: 5
Service: 5
Food was fine, but it took 3 minutes to get thr attention of an employee in site because he was starring at his phone with ear buds in. I kept saying hello over and over again, but I was helped by another staff member who was actively working hard since the other was too busy playing on his phone.
Atmosphere: 4
Food: 5
Literally done ordering from this location. They are woefully inadequate and cannot read order instructions.
Atmosphere: 1
Food: 1
Service: 1
Man the food was great ; you gotta try the stuff crust , 💯💯
Atmosphere: 5
Food: 5
Service: 5
Why Can't You Leave 0 Stars or Better Yet, Negative Stars!!!!! Placed an order online on Tuesday for 7 Pizzas to be delivered today, July 3rd at 12:00pm. Started Calling to check status at 12:15pm when the delivery wasn't here. Got disconnected 4 different times and it's now 12:59PM and still no delivery...... You can't get thru on the phone. They don't call to say there is a problem or a delay. Clearly they don't care about Customer Service. What sucks is they get your $$$$ before they have to step up to the plate to perform and then when they fail to meet their end of the agreement, What's really interesting is you can call the same phone number and press 1 to order a pizza and the call goes to a call center where someone answers, but they can't help with a problem. Then when you try any other extension which is at the location, they could care less and don't answer the phone. Bottom line is this location has lousy customer service and could care less about it's client's. If you don't care, then why take the order in the first place!!!!! Now I have to spend more time filing a chargeback request with the Credit Card Company, and place an order for food from somewhere else... Save yourself the headache and aggravation of ordering from here and get your food elsewhere, you will be much happier......
Atmosphere: 1
Food: 1
Service: 1
Worst experience ever! On Sat. June 28 (A little after Midnight), I ordered 2 Pizzas through Uber Eats. When they arrived, the Pizzas were poorly made. As you can see from the pictures, the person who made it barely put any Cheese on them. I was upset and called 3 times because the 2 times I called, I was on hold forever until the line hung up. Third time, I made it through but was on hold for a few more minutes before that. I spoke to the guy that was there and told him about the Pizzas and asked him why they looked the way that they did and told him that I was going to get in contact with Corporate about the quality. It's like they just didn't care. I have gotten pizza from them online and in person in the past and never had a food quality issue. I will admit that a few months ago that while receiving a Pick Up order, the Customer Service from the Black girl (I am Black by the way)at the counter there was not the friendliest but unfortunately I had already included a tip and thought about putting up a negative review back then but didn't. I really wish there was another location so I don't have to Order from this but unfortunately, there is not.
Atmosphere: 1
Food: 1
Service: 1
Quality made pizza not just slapped together. The staff was very polite.
Atmosphere: 5
Food: 5
Service: 5
Ordered pizza it never arrived called store representative couldn't tell me what happened to my order l love your food will try again maybe soon
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Friendly staff and very professional but the food I ordered on June 12,2025 was very disappointing and disgusting. Pizza was dry, boneless wings nasty too, the only thing that was good was the papadia
Atmosphere: 5
Food: 1
Service: 5
I ordered 4 papa John’s pizza from this store location for my daughter’s birthday party today. I had placed the order earlier in the week for the pizza to be delivered by 10:40 am. I even called on Thursday to make sure it would be delivered by that time. The pizzas arrived an hour late. I would have appreciated a heads up. Really disappointing!
Service: 1
Staff was polite & professional. Food was good & great value.
Atmosphere: 4
Food: 5
Service: 5
Amazing staff great customer service (drivers)
Extremely slow service from two guys preparing pizzas no sense of urgency. The young lady working the front was the only person who seemed to want to expedite service but could only move as fast as the older guy with headphones in who seemed to not want to be there at all. Whoever is the GM of this establishment might wanna come check out how their night shift is ran on a week night or just watch the camera tapes back, definitely won’t be coming back here again. An additional 45 min wait is not worth it smh.
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