I tried resolving my complaint amicably but the receptionist who called me (Elisabeth) was the least bit helpful. Elisabeth said she had no authority to provide any additional information or answers to my questions/concerns but she would pass my comments on. This was almost a week ago and no management, owner, supervisor, no one reached out to address any of the concerns. This isn't even the worst part.. I became extremely sick shortly after eating one of the meals. I can’t say for certain what caused it, but the timing made me concerned. I followed the directions to a tee (heat in oven for 5-8 minutes) The beef strips were incredibly tough to chew and eat. The next day I had the worst stomach pains I have ever experienced in my life. Never have I experienced anything like It. And I was up until 5am that night with excruciating pain in my abdomen and entire stomach area. I was very sick in and out of the bathroom and It was not a fun day/night what-so-ever. There is more... We have thrown out at least 6-8 meals (at about $15 each) it's not cheap. The meals were overly spicy when the labels didn't appear to be clearly labeled to state the extreme levels of spice. We had a couple of the meals that were too salty. On top of that, we had asked to put our order on hold and the owner would not honor this when we had to go away on an emergency and owner still sent the food and when we asked for a credit days before the delivery, she didn't reply until the next day (still before the delivery) and said she won't give a credit/refund. Very unprofessional in my opinion, and just wasn't customer service friendly. Some of the meals were very delicious, but, after my experience with spending the night in the bathroom, I won't be using this service ever again and I would advise others to use caution, especially since I personally became very sick and can’t be sure what caused it.
Kari Amico
Food is amazing and helps me stay on track with lunches at work! I tried meal prepping but this makes life so much easier!
Hannah Rogers
Rebuilt has been an amazing addition to our dinner rotations. Working full time with two children in after school activities makes it hard to prepare healthy meals. These meals are delicious and change weekly. We love that it comes to our gym and has made dinner so convenient and easy!
Alexandra Furnari
I have been very impressed with ReBuilt Meals, my favorite is the Chimichuri steak, and I also enjoy the egg bites breakfast meal. I really appreciate the large variety of gluten-free meals to choose from. And the staff members are so helpful. I pick up meals at a location close by my house which eliminates all the extra packaging when you have them delivered. My doctor has also been impressed with my blood test results which have improved since I have been eating ReBuilt meals.
jayden marshall
Rebuilt meals have made my life a million times less stressful. I feel like I was always so stressed about what I was gonna make for lunch and what I was gonna make for dinner the time it was gonna take to prep it and cook it and now I just feel so relieved having these meals, knowing that they’re helping me reach my fitness goals and also just being able to let me take a breather. I would recommend rebuilt meals to anybody!!
Fred Gonzales
The food was delicious and comforting, like something you’d crave again the moment you leave.
Cheryl Grove
Lentils VERY dry Parsnips chewy and tasted BAD BROCCOLI was chewy but edible
Why be in the did business if you cannot offer good tasting food?
Every meal you offer should be good ! or… don’t sell food Hope your other options are better. I’ll never know.
Hayley Hartzog
I have been a customer for maybe 6ish months. I could not be happier with this service. The convenience factor is amazing. The meals themselves are absolutely delicious, I’ve loved every single one of them. The selections are always so varied and everything is packaged so nicely.
The customer service is 12/10. They are always so willing to help and so responsive. Honestly some of the best customer service I have ever dealt with. I started ordering these for my meal prep for my lunches that I take to work with me, now I order them for my husband as well because he was always stealing mine!
The prices are very reasonable for the quality and freshness of the food. I would recommend these to anyone!!
Ryan
I have had ReBuilt Meals for the last few months and am impressed by their excellent customer service. The team was responsive, helpful, and made the ordering process smooth and hassle-free. Their doughnut packages were a standout—delicious and offered a great variety.
However, despite these positives, I had to cancel my subscription. One of the main drawbacks was the lack of fiber and vegetables in the meals, which made it difficult to maintain a balanced diet. Additionally, the quality of the meat was disappointing. The steak and brisket were extremely chewy and fatty, making them unpleasant to eat, and the chicken had a slimy consistency that was hard to overlook.
While I appreciate the convenience and the great service, the quality of the ingredients, particularly the meats, needs significant improvement. With a bit more attention to quality and balance, ReBuilt Meals could be a fantastic option. For now, though, it’s not quite there.
I love ReBuilt because it makes healthy eating so simple AND delicious! They change the menu options each week so I never get tired of the food. It’s seasoned wonderfully and the steaks are my favorite!
Kevin Aldous
These meals are game changing! Delicious, healthy, and takes the stress out of our dinner time. We get extra meals for our kids during the week(5 and 10yo), they love the meat and sometimes we have to make a different side, but it's still light years better than chicken nuggets and mac and cheese
Theresa Bosard
ReBuilt Meals are Awesome! ! They are easy to order. I like to do the online and they always send me an email. They will send me a receipt. I've never had any problems with billing. When I call, they are always a very polite and friendly. The meals taste delicious. There are many choices for meals. I choose to pick up at the drop off, which is on my way to and from work, which is very easy. If I have to stop for a while or I need to put it on hold, it is never a problem.. Their food is delicious and nutritious. This is a very good company . I highly recommend them.
Farrah Miller
Rebuilt makes life easy and healthy! We've been ordering for years now and love it! Highly recommend this service, especially if local and can pickup. The double protein option is great so we have plenty of food for our family during the week.
Monica Adams
I love ReBuilt Meals! Their meals are very healthy and taste great! I highly recommend!
I tried resolving my complaint amicably but the receptionist who called me (Elisabeth) was the least bit helpful. Elisabeth said she had no authority to provide any additional information or answers to my questions/concerns but she would pass my comments on. This was almost a week ago and no management, owner, supervisor, no one reached out to address any of the concerns. This isn't even the worst part.. I became extremely sick shortly after eating one of the meals. I can’t say for certain what caused it, but the timing made me concerned. I followed the directions to a tee (heat in oven for 5-8 minutes) The beef strips were incredibly tough to chew and eat. The next day I had the worst stomach pains I have ever experienced in my life. Never have I experienced anything like It. And I was up until 5am that night with excruciating pain in my abdomen and entire stomach area. I was very sick in and out of the bathroom and It was not a fun day/night what-so-ever. There is more...
We have thrown out at least 6-8 meals (at about $15 each) it's not cheap. The meals were overly spicy when the labels didn't appear to be clearly labeled to state the extreme levels of spice. We had a couple of the meals that were too salty. On top of that, we had asked to put our order on hold and the owner would not honor this when we had to go away on an emergency and owner still sent the food and when we asked for a credit days before the delivery, she didn't reply until the next day (still before the delivery) and said she won't give a credit/refund. Very unprofessional in my opinion, and just wasn't customer service friendly. Some of the meals were very delicious, but, after my experience with spending the night in the bathroom, I won't be using this service ever again and I would advise others to use caution, especially since I personally became very sick and can’t be sure what caused it.
Food is amazing and helps me stay on track with lunches at work! I tried meal prepping but this makes life so much easier!
Rebuilt has been an amazing addition to our dinner rotations. Working full time with two children in after school activities makes it hard to prepare healthy meals. These meals are delicious and change weekly. We love that it comes to our gym and has made dinner so convenient and easy!
I have been very impressed with ReBuilt Meals, my favorite is the Chimichuri steak, and I also enjoy the egg bites breakfast meal. I really appreciate the large variety of gluten-free meals to choose from. And the staff members are so helpful. I pick up meals at a location close by my house which eliminates all the extra packaging when you have them delivered. My doctor has also been impressed with my blood test results which have improved since I have been eating ReBuilt meals.
Rebuilt meals have made my life a million times less stressful. I feel like I was always so stressed about what I was gonna make for lunch and what I was gonna make for dinner the time it was gonna take to prep it and cook it and now I just feel so relieved having these meals, knowing that they’re helping me reach my fitness goals and also just being able to let me take a breather. I would recommend rebuilt meals to anybody!!
The food was delicious and comforting, like something you’d crave again the moment you leave.
Lentils VERY dry
Parsnips chewy and tasted BAD
BROCCOLI was chewy but edible
Why be in the did business if you cannot offer good tasting food?
Every meal you offer should be good !
or… don’t sell food
Hope your other options are better.
I’ll never know.
I have been a customer for maybe 6ish months. I could not be happier with this service. The convenience factor is amazing. The meals themselves are absolutely delicious, I’ve loved every single one of them. The selections are always so varied and everything is packaged so nicely.
The customer service is 12/10. They are always so willing to help and so responsive. Honestly some of the best customer service I have ever dealt with. I started ordering these for my meal prep for my lunches that I take to work with me, now I order them for my husband as well because he was always stealing mine!
The prices are very reasonable for the quality and freshness of the food. I would recommend these to anyone!!
I have had ReBuilt Meals for the last few months and am impressed by their excellent customer service. The team was responsive, helpful, and made the ordering process smooth and hassle-free. Their doughnut packages were a standout—delicious and offered a great variety.
However, despite these positives, I had to cancel my subscription. One of the main drawbacks was the lack of fiber and vegetables in the meals, which made it difficult to maintain a balanced diet. Additionally, the quality of the meat was disappointing. The steak and brisket were extremely chewy and fatty, making them unpleasant to eat, and the chicken had a slimy consistency that was hard to overlook.
While I appreciate the convenience and the great service, the quality of the ingredients, particularly the meats, needs significant improvement. With a bit more attention to quality and balance, ReBuilt Meals could be a fantastic option. For now, though, it’s not quite there.
It's a wow
Restaurantji Recommends
I love ReBuilt because it makes healthy eating so simple AND delicious! They change the menu options each week so I never get tired of the food. It’s seasoned wonderfully and the steaks are my favorite!
These meals are game changing! Delicious, healthy, and takes the stress out of our dinner time. We get extra meals for our kids during the week(5 and 10yo), they love the meat and sometimes we have to make a different side, but it's still light years better than chicken nuggets and mac and cheese
ReBuilt Meals are Awesome! ! They are easy to order. I like to do the online and they always send me an email. They will send me a receipt. I've never had any problems with billing. When I call, they are always a very polite and friendly. The meals taste delicious. There are many choices for meals. I choose to pick up at the drop off, which is on my way to and from work, which is very easy. If I have to stop for a while or I need to put it on hold, it is never a problem.. Their food is delicious and nutritious. This is a very good company . I highly recommend them.
Rebuilt makes life easy and healthy! We've been ordering for years now and love it! Highly recommend this service, especially if local and can pickup. The double protein option is great so we have plenty of food for our family during the week.
I love ReBuilt Meals! Their meals are very healthy and taste great! I highly recommend!
Loading...